question for ebayers re: international sale.

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  • dyna mo
    just a fucking jerk
    • Dec 2008
    • 68184

    #1

    question for ebayers re: international sale.

    i sold an item for $500, shipping from u.s. to great britain. i insured the package for $500.

    the buyer is saying uk postal/customs has blocked delivery, wanting 73 pounds. now the buyer is asking me what i am going to do about it. moreover, she's provided no proof of this.

    either way, isn't that an import tax? how does ebay view this? any thoughts?


    thx.
  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393

    #2
    In general customs duties are the responsibility of the receiver. I'm not sure why the buyer would expect you to pay for them.

    Maybe she's complaining about you declaring the actual value of the item rather than some bullshit figure.

    Comment

    • dyna mo
      just a fucking jerk
      • Dec 2008
      • 68184

      #3
      Originally posted by rowan
      In general customs duties are the responsibility of the receiver. I'm not sure why the buyer would expect you to pay for them.

      Maybe she's complaining about you declaring the actual value of the item rather than some bullshit figure.
      thx, that's how i understand it all too, do you know how ebay views such things?

      Comment

      • DateDoc
        Outside looking in.
        • Feb 2005
        • 14243

        #4
        eBay and/or paypal will probably view it as you do, however, they may ask if you mentioned in the listing that you are not responsible for any taxes/import fees. They say on their International shipping page, "Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees." Generally is kind of vague though.

        http://pages.ebay.com/help/pay/ship-...ationally.html

        Comment

        • Scott McD
          Too lazy to set a custom title
          • Nov 2002
          • 67798

          #5
          Ebay won't do anything. The person you sold it to will have to pay it. If you didn't know about the import tax then there's nothing you could do. Either way, if you did, then the person would still have had to pay, but at least they would have had a heads up before buying.


          I Buy My High Quality Traffic Here, You Should Too!

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          • dyna mo
            just a fucking jerk
            • Dec 2008
            • 68184

            #6
            Originally posted by DateDoc
            eBay and/or paypal will probably view it as you do, however, they may ask if you mentioned in the listing that you are not responsible for any taxes/import fees. They say on their International shipping page, "Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees." Generally is kind of vague though.

            http://pages.ebay.com/help/pay/ship-...ationally.html
            nice, thank you. i didn't find that page prior.

            Comment

            • rowan
              Too lazy to set a custom title
              • Mar 2002
              • 17393

              #7
              Originally posted by DateDoc
              eBay and/or paypal will probably view it as you do, however, they may ask if you mentioned in the listing that you are not responsible for any taxes/import fees. They say on their International shipping page, "Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees." Generally is kind of vague though.
              That wording does make it seem more likely that he'd win a dispute (if it went that far), but it may not prevent the buyer from leaving negative feedback...

              I guess the best that the OP can do is try to find a couple of sites that will help educate the buyer and show that he's not trying to rip her off; she could be genuinely unaware of duties levied on international imports.

              Comment

              • beemk
                CLICK HERE
                • Jan 2002
                • 20829

                #8
                i used to sell clothes on ebay to people in england (they cant get our brand names and will pay way over asking price). i must have shipped 1,000 shirts there and never had a problem.
                I host with Vacares

                Comment

                • ContentPimp
                  Confirmed User
                  • Nov 2008
                  • 3184

                  #9
                  she can order customs to ship back the item to you aka return to sender...

                  then she wont have to pay fees, and you will get your item back

                  -other way- the buyer is responsible for import duty
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                  Comment

                  • Si
                    Such Fun!
                    • Feb 2008
                    • 13900

                    #10
                    You as a seller are not responsible, if she opens a dispute saying she isn't happy because she has to pay import taxes, they will maybe review it for a day or 2 then close it in your favour.

                    Don't be a fool and give her anything, it's her problem.

                    Also declaring the package to be of a different value, e.g. it was $500 and you marked it at $30. If found out you would be in trouble.

                    Either way, let her get on with it

                    Comment

                    • rowan
                      Too lazy to set a custom title
                      • Mar 2002
                      • 17393

                      #11
                      Originally posted by Si
                      Also declaring the package to be of a different value, e.g. it was $500 and you marked it at $30. If found out you would be in trouble.
                      I've received a few international packages over the years and all of them have said "gift" or "sample of no commercial value." Makes me wonder how they get away with it...

                      Comment

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