when a surfer is declined for insufficient funds

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  • Evil Ryan
    Confirmed User
    • Sep 2009
    • 360

    #1

    when a surfer is declined for insufficient funds

    why do they even bother trying to join a paysite to begin with if they know that they do not have enough money in their bank account to cover the membership?
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  • stickyfingerz
    Doin fine
    • Oct 2005
    • 24984

    #2
    Originally posted by Evil Ryan
    why do they even bother trying to join a paysite to begin with if they know that they do not have enough money in their bank account to cover the membership?

    I was thinking about this the other day for rebills that get declined. Is the processor not allowed to try to rebill a few times? You'd think they would try a few times, but maybe there is a policy or law against trying more than once?

    Comment

    • Evil Ryan
      Confirmed User
      • Sep 2009
      • 360

      #3
      Originally posted by stickyfingerz
      I was thinking about this the other day for rebills that get declined. Is the processor not allowed to try to rebill a few times? You'd think they would try a few times, but maybe there is a policy or law against trying more than once?
      We had a small issue earlier today with a trial > full rebill and CCBill informed us they do actually try a couple of times to hit the card before actually declining it, at least on rebills, wonder if that could be the same for initial sales though, that is a good thought if there was some kind of law stopping this on the initial transaction.
      Condom Cash - Gay Affiliate Program
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      • Agent 488
        Registered User
        • Feb 2006
        • 22511

        #4
        could be anything. send him a cock pic and ask why.

        Comment

        • 96ukssob
          So Fucking Banananananas
          • Mar 2003
          • 12991

          #5
          it may also be they have limits on their credit card so they dont get nailed.

          when i was testing out a few sites before, i set the limit on my virtual card to exactly what the charge will be + $1 for the authorization and i was surprised to see how many other transactions tried to come in.. but this was back 2 years ago when x-sales were king $$

          probably a lot of people are living on almost maxed our credit cards so its not a surprise. if they are using a debit card, sometimes the bank will front them the credit if it overdraws their account so they can rape you for overdraft fees
          Email: Clicky on Me

          Comment

          • Agent 488
            Registered User
            • Feb 2006
            • 22511

            #6
            why do people get declined at a gas station? could be hundreds of reasons.

            Comment

            • L-Pink
              working on my tan
              • Mar 2005
              • 39151

              #7
              Could be the same day that numerous automatic bills are also being processed.

              Comment

              • stickyfingerz
                Doin fine
                • Oct 2005
                • 24984

                #8
                Originally posted by Evil Ryan
                We had a small issue earlier today with a trial > full rebill and CCBill informed us they do actually try a couple of times to hit the card before actually declining it, at least on rebills, wonder if that could be the same for initial sales though, that is a good thought if there was some kind of law stopping this on the initial transaction.
                Id like to see them do it like over a 3 to 5 day period. I just think of losing like a long billing customer just because for whatever reason his account was at 0 that day, or neg. Where in a day or two he may have his paycheck deposited etc. Its not just 1 month you lose, the subscription is ended at that point and the chance of getting them to sign back up again is next to nil normally since they are now pissed off probably that their subscription was canceled etc.

                Comment

                • CyberHustler
                  Masterbaiter
                  • Feb 2006
                  • 28750

                  #9
                  Maybe they get paid direct deposit tomorrow and think their debit card will just over draft but be covered by midnight...
                  “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

                  Comment

                  • fuzebox
                    making it rain
                    • Oct 2003
                    • 22353

                    #10
                    Originally posted by stickyfingerz
                    Id like to see them do it like over a 3 to 5 day period. I just think of losing like a long billing customer just because for whatever reason his account was at 0 that day, or neg. Where in a day or two he may have his paycheck deposited etc. Its not just 1 month you lose, the subscription is ended at that point and the chance of getting them to sign back up again is next to nil normally since they are now pissed off probably that their subscription was canceled etc.
                    Several third party billers and merchant gateways support this.

                    Comment

                    • CCBill Paul
                      Confirmed User
                      • Feb 2004
                      • 1005

                      #11
                      Originally posted by stickyfingerz
                      Id like to see them do it like over a 3 to 5 day period. I just think of losing like a long billing customer just because for whatever reason his account was at 0 that day, or neg. Where in a day or two he may have his paycheck deposited etc. Its not just 1 month you lose, the subscription is ended at that point and the chance of getting them to sign back up again is next to nil normally since they are now pissed off probably that their subscription was canceled etc.
                      We do try several times up to 6 days after the initial rebill fails.
                      Paulk @ CCBill.com | icq 248615940

                      Comment

                      • Eric
                        Confirmed User
                        • Dec 2000
                        • 8818

                        #12
                        Originally posted by fuzebox
                        Several third party billers and merchant gateways support this.
                        That is correct, and in many cases you can also have a declined rebill retry at a lower amount. If that is declined you can have it try again and lower the amount another time. It really all comes down to how badly you want to retain that member.
                        No One

                        Comment

                        • stickyfingerz
                          Doin fine
                          • Oct 2005
                          • 24984

                          #13
                          Originally posted by CCBill Paul
                          We do try several times up to 6 days after the initial rebill fails.
                          Ahh ok thanks for clarifying that. So when we get the email saying the rebill was declined is that after all attempts have been made to rebill, or is that sent out after the initial decline? Im assuming its after all attempts have been made, but just want to know for sure.

                          Comment

                          • After Shock Media
                            It's coming look busy
                            • Mar 2001
                            • 35299

                            #14
                            Hell I been declined when I knew I had the damn funds. Silly card decided that either I spent enough that day or was concerned I made to many purchases online and wanted to make sure it was me.

                            [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

                            Comment

                            • CCBill Paul
                              Confirmed User
                              • Feb 2004
                              • 1005

                              #15
                              Originally posted by stickyfingerz
                              Ahh ok thanks for clarifying that. So when we get the email saying the rebill was declined is that after all attempts have been made to rebill, or is that sent out after the initial decline? Im assuming its after all attempts have been made, but just want to know for sure.
                              You are correct, the email is sent after all attempts have been made.
                              Paulk @ CCBill.com | icq 248615940

                              Comment

                              • stickyfingerz
                                Doin fine
                                • Oct 2005
                                • 24984

                                #16
                                Originally posted by CCBill Paul
                                You are correct, the email is sent after all attempts have been made.
                                Thanks for answering that Paul.

                                Comment

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