When will Zombaio pick up the phone?
I'm calling. Pick it up. Thanks. 40+ minutes on hold so far.
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ccbill and epoch always answer right away...
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Might want to blur your phone number out on future pics.Donovan TrentComment
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wonder how long until people start sending your phone messages or calling you?Comment
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People have my number. It's not a secret.Comment
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Yeaaaah... I am on the cusp of signing up for them. I sent a simple sales questions 3 days ago..no response. I followed up with a call to the sale dept. They said they would get an answer for me today....
6pm est...still no reply. Hmmm..Comment
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I sent them an email yesterday at around 7:30pm Pacific, and I haven't gotten a reply either.
Ok I'll just say what my question is: Epoch has text they want on every page of your site that says "Please visit Epoch.com, our authorized sales agent." I'm not sure what the text needs to be for Zombaio. I'm sure they require something similar, right?
Anyone know?Comment
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if you check the original Zombaio post where they made their introduction, I mentioned a name. You should google or research it and make up your own mind.Comment
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Someone called who said their name was Mark Hill, said he was a VP at Zombaio. We got disconnected, and called the number he gave me... and it was some sort of gay sex line. The weird thing is that the call didn't seem to be a prank.
He actually said what Ditosta said, that they don't require any specific type of text.Comment
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I just got through to them, and my question has been answered. I'm hoping the 1:10+ spent on hold was just a fluke.Comment
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I have been with them a few months so far. No major issues.
I did try and call on weekend. They were closed. I have had to contact them a time or two and response time varied. It is some good feedback for them in the future. If they want to be a serious player in adult. They need to step it up and not fall into the Verotel customer service.
As long as things are going good, you have no real issues. But we ALL occasionally have an issues with EVERY processor out there. I know I have. I've been with 6-7 over 12 years. If you think EPOCH or CCB are golden and will never have an issue, you are mistaken.
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I know that Asspimple is stoopid ... As he says, it is a FACT !
But I can't figure out how he can breathe or type , at the same time ....Comment
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Hi Guys,
I will start of by saying that we are working hard on the support side right now. We have many many signups each day of course a limited staff on the support side. This is one of the most common aces a growing company has - the increased support management.
I can just say that we are working hard to answer your issue as soon as possible. Right now we are establishing one extra 2nd line support team. Hopefully you will see a difference soon.
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Surprised by this problem you're having. I call them all the time and David or Jesper always pick up promptly.Comment
Good luck with Zombaio.
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