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Old 12-03-2002, 02:46 AM   #1
silent
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JETBILL..Need advice...

I am using Ibill and Ccbill on my sites.Since they connected to a europan bank for proccessing credit cards to EU sites I have been getting hard times,most of the signups are declining.There are big gaps between signups.

I am thinking of using Jetbill.

I need opinions for Jetbill please.
Do they have the same hard scrubbing problems?Is it a good move to change my cc proccesors to Jettis?
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Old 12-03-2002, 02:51 AM   #2
KRL
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Talk to Alysha at Jettis. She'll take great care of you. LFP (Hustler) uses them also.
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Old 12-03-2002, 03:01 AM   #3
Shoplifter
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Quote:
Originally posted by silent
There are big gaps between signups.

Noticing this a lot with Ibill. Works well for 8 hours then stops for 8 hours.
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Old 12-03-2002, 03:03 AM   #4
SetTheWorldonFire
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do you have any relation to quiet?
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Old 12-03-2002, 03:26 AM   #5
silent
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do you have any relation to quiet?


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Old 12-03-2002, 03:42 AM   #6
silent
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I have another question.I have around 30k scheduled rebills on Ibill and 15K scheduled rebills on Ccbill.What will be to my Ibill Cccill account if I change my proccessor to jettis,will they freeze my accounts.
Because I will not send them new signups and there are always new chargebacks everymonth.So my chargeback ratio will be upper than 2.5 percent per month.Will they close my accounts?
What will be to my scheduled rebills if my customers don't cancel their accounts?
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Old 12-03-2002, 03:44 AM   #7
justsexxx
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Quote:
Originally posted by silent
I have another question.I have around 30k scheduled rebills on Ibill and 15K scheduled rebills on Ccbill.What will be to my Ibill Cccill account if I change my proccessor to jettis,will they freeze my accounts.
Because I will not send them new signups and there are always new chargebacks everymonth.So my chargeback ratio will be upper than 2.5 percent per month.Will they close my accounts?
What will be to my scheduled rebills if my customers don't cancel their accounts?
I thought you could transfer your clients to jettis, but I would say, ask them. They are very friendly and helpfull..

Andre
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Old 12-03-2002, 03:58 AM   #8
silent
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Quote:
Originally posted by justsexxx


I thought you could transfer your clients to jettis, but I would say, ask them. They are very friendly and helpfull..

Andre
I just asked,but they said it is impossible to make that kind of transfer.They said just make your clients cancel their memberships and signup again to jettis.I can not do that for 2500 customers.
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Old 12-03-2002, 05:14 AM   #9
justsexxx
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Quote:
Originally posted by silent


I just asked,but they said it is impossible to make that kind of transfer.They said just make your clients cancel their memberships and signup again to jettis.I can not do that for 2500 customers.
Hmm that sucks....SOme CC processors say they can do it. STrange, well good luck!
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Old 12-03-2002, 06:22 AM   #10
seven
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Quote:
Originally posted by justsexxx
Hmm that sucks....SOme CC processors say they can do it. STrange, well good luck!
I don't know of anybody that say they can do it. They'd always want you to email your subscribers to request to switch over. Leave your rebills with Ibill and CCbill or use them as backups should be np and use jettis for the new sign-ups.
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Old 12-03-2002, 06:35 AM   #11
Mojo
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I use them and they are top notch. Hustler and Webquest use them as well.
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Old 12-03-2002, 06:42 AM   #12
silent
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Quote:
Originally posted by seven

I don't know of anybody that say they can do it. They'd always want you to email your subscribers to request to switch over. Leave your rebills with Ibill and CCbill or use them as backups should be np and use jettis for the new sign-ups.
Thanks seven.What I want to learn is if I don't send new daily signups to my ccbill and ibill account,they will have a high chargeback ratio,I mean more than 2.5 percent because of nonexistent new signups.So will they freeze or close my accounts?
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Old 12-03-2002, 06:44 AM   #13
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Quote:
Originally posted by Mojo
I use them and they are top notch. Hustler and Webquest use them as well.
Are they? Are you using JUmbo as well? DO you like that as well? How are the chargebacks?
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Old 12-03-2002, 07:27 AM   #14
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Do you mean you get chargebacks on only old rebill accounts ?
Besides that there is no reporting to VISA for european clients like there is for US clients so I don't think you will have that problem.

CCBill & Ibill are making alot of your rebills so I don't think
they wanna freeze your account.

Keep their scripts on your sites, use them as backups.
Then e-mail your active members and tell them about the change if you are worried and give them a little better deal with Jettis.

If they don't change they are still active with ccbill/ibill.

One thing though:
Have you checked the latest 3-4 days.
I have no denials at all but before that it was skyrocket
after november.
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Old 12-03-2002, 08:26 AM   #15
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Quote:
Originally posted by silent
Thanks seven.What I want to learn is if I don't send new daily signups to my ccbill and ibill account,they will have a high chargeback ratio,I mean more than 2.5 percent because of nonexistent new signups.So will they freeze or close my accounts?
You mean with new sign-up # you wanna balance out the chargebacks from rebills? Why do you think you'll get higher chargeback % off rebills? We don't.. just make sure you have a link to old proc help page so anyone that wants to cancel does without being confused. I'd say leave the current rebilling with the procs intact cos if you request them to switch over more likely majority will just cancel and not re-signup even with a lower price offer.
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Old 12-03-2002, 08:59 AM   #16
directfiesta
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Quote:
Originally posted by silent


Thanks seven.What I want to learn is if I don't send new daily signups to my ccbill and ibill account,they will have a high chargeback ratio,I mean more than 2.5 percent because of nonexistent new signups.So will they freeze or close my accounts?
What you are saying is that your $ amount of chargebacks will be identical as the past, but your overall $ amount of sales ( rebills only) will be lower, so in fact the chargeback % will be higher.

This is exactly what is happening to me with a US presence at Ibill ( just rebilling) and new signups with Globill.

What they did ( I hit 7.3% in october - 0% in may-june-july-aug-sept!) is they deducted a fee from my payment. They will not close your account, just empty it...

As usual, they did not ask, or infor: they just did it. I emailed them and got no answer:

I can now certify that it isd true that Ibill has no sales rep. just email boxes going to the trash can.

Spent a lot to setup this shit US presence, maybe did a mistake. Time will tell ....
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Old 12-03-2002, 09:00 AM   #17
corvette
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Quote:
Originally posted by silent
I have another question.I have around 30k scheduled rebills on Ibill and 15K scheduled rebills on Ccbill.What will be to my Ibill Cccill account if I change my proccessor to jettis,will they freeze my accounts.

as far as CCBill goes, if you are still having income go through the account(aka rebills), then there is no reason to 'freeze' the account and stop issuing checks.

What concerns a billing company is when an account does not push any sales, especially if something has happened to the site.

for example, lets say that a big site permanently goes offline all of the sudden, for whatever reason...We would hold all payments to be able to apply them toward refunds and chargebacks that are going to come in. Then when we feel safe that there will be no more, we would send the remainder of the funds out.

I am not trying to encourage anyone to stop sending new signups through us ;) If you have any issues with your account, lets get them looked at ASAP

feel free to email me

[email protected]
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Old 12-03-2002, 09:01 AM   #18
Mojo
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Quote:
Originally posted by justsexxx


Are they? Are you using JUmbo as well? DO you like that as well? How are the chargebacks?
I do use Jumbo, my chargebacks are 0.5% (but they have always been low).
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Old 12-03-2002, 09:08 AM   #19
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Yeah.. Looks as if I am making the big switch to Jettis also. Nothing but weird problems with ccbill since the "change". My "failed" sign-ups have been large and my rebills hang in limbo for days sometimes. Alysha is great.. talked to her yesterday and she has been very helpful.. The only thing I hate is havingot pay the $750.00 over again

While I am on it... is it just my part of the porn world that has had a slow down over the last few days? We have droped off by 50% and cant figure out why. Any clues? Isit a holiday trend or something?

Goin to the party!!!
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Old 12-03-2002, 09:47 AM   #20
seven
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Originally posted by PerfectionGirls
While I am on it... is it just my part of the porn world that has had a slow down over the last few days? We have droped off by 50% and cant figure out why. Any clues? Isit a holiday trend or something?[/B]
Yesterday was slow for me but the holidays actually did better than I expected. Lots of no-life/no-family masturebaters in the US besides europeans give thanks in September instead so..

Btw, whenever we have slow sales why do we always blame it on summer slowdowns, holidays, processors, freeloaders etc? Can we do anything more productive other than whining all the time? Could it ever be be our own faults? Nawh! I'll just blame it on someone else so I can have my peace of mind
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Old 12-03-2002, 10:08 AM   #21
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Quote:
Originally posted by Mojo


I do use Jumbo, my chargebacks are 0.5% (but they have always been low).
Thnx I was planning to use them as well. BTW that Jumbo software does it shows what url did make the signup?

Andre
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Old 12-03-2002, 01:09 PM   #22
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Hello,

Alysha from Jettis here. We would be more than happy to import your customer database if you have your own internet merchant account.

In the 3rd-Party model we would be unable to do a customer import because it creates a chargeback liability.

Feel free to contact me directly at 1-888-211-5924 to speak to me and I will be happy to help you.

Alysha
Jettis
[email protected]
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Old 12-03-2002, 01:21 PM   #23
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Thnx I was planning to use them as well. BTW that Jumbo software does it shows what url did make the signup?
Yes it does! That's the beauty of their software. Too bad you have to use your own business account for them to send checks to your webmasters otherwise I'd get 'em too. Alysha provides excellent cs
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Old 12-03-2002, 01:23 PM   #24
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Originally posted by seven

Yes it does! That's the beauty of their software. Too bad you have to use your own business account for them to send checks to your webmasters otherwise I'd get 'em too. Alysha provides excellent cs
What do you mean? Don't you prefer them sending checks then?

Andre
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Old 12-03-2002, 01:39 PM   #25
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What do you mean? Don't you prefer them sending checks then?
Ofcourse I do but off their own account like all other processors and not off my business account.
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