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-   -   Nat Net get the fuck in here.. (https://gfy.com/showthread.php?t=906385)

Killswitch - BANNED FOR LIFE 05-21-2009 09:39 AM

Quote:

Originally Posted by LBBV (Post 15875461)
I've said on numerous occasions that we are NOT the host for everybody. There are certain people who prefer to do things themselves and there's nothing wrong with that, but as well, there's NOTHING wrong with people NOT wanting to do these things either.

If you prefer to focus on your business and making money as opposed to doing a bunch of technical stuff, then you need to be hosting with us.

We've been doing it this way for 10 years and given our size, growth path AND reputation, we must be doing something right... :thumbsup

-- Bill

Oh man, I'm not trying to come off as an ass, I think it's great that a host actually takes the time to do everything to make their customer happy, I just don't like that type of host... haha

Personally, you guys would NOT be someone I'd go with for the whole fact that sometimes, I could sit in my control panel, adding sites, email accounts, databases etc, and completely delete everything all within a day... I'd go crazy having to send 30 tickets a day just to test stuff out and tinker with things.

LBBV 05-21-2009 10:10 AM

Quote:

Originally Posted by Killswitch (Post 15875824)
Oh man, I'm not trying to come off as an ass, I think it's great that a host actually takes the time to do everything to make their customer happy, I just don't like that type of host... haha

Personally, you guys would NOT be someone I'd go with for the whole fact that sometimes, I could sit in my control panel, adding sites, email accounts, databases etc, and completely delete everything all within a day... I'd go crazy having to send 30 tickets a day just to test stuff out and tinker with things.

No worries :-)

I will say that if you're a server hugger or someone that likes to tinker with their server, then you should get a dedicated Cpanel server with us. Not only do we offer colocation and FULLY managed hosting, we also have our newest offering which is the Cpanel-based unmanaged EXTREMELY CHEAP dedicated servers found at http://nationalnet.com/dedicated_hosting.html :thumbsup

Killswitch - BANNED FOR LIFE 05-21-2009 10:24 AM

Quote:

Originally Posted by LBBV (Post 15875951)
No worries :-)

I will say that if you're a server hugger or someone that likes to tinker with their server, then you should get a dedicated Cpanel server with us. Not only do we offer colocation and FULLY managed hosting, we also have our newest offering which is the Cpanel-based unmanaged EXTREMELY CHEAP dedicated servers found at http://nationalnet.com/dedicated_hosting.html :thumbsup

Sounds like a good deal, and I'm sure you guys are awesome, but I'm satisfied where I am, I kick myself for leaving them 2 years to try out other companies, and now I'm back where I like them and will be here for a while.

AmeriNOC (Aka PhatServers).

V_RocKs 05-21-2009 11:14 AM

Jeff, Jordan and Ryan are popular tech names.

LBBV 05-21-2009 11:31 AM

Quote:

Originally Posted by V_RocKs (Post 15876301)
Jeff, Jordan and Ryan are popular tech names.

We don't have a single employee named Jeff, Jordan or Ryan (techs or otherwise)...surprising!!!

- Bill

stickyfingerz 05-21-2009 11:36 AM

Quote:

Originally Posted by LBBV (Post 15876408)
We don't have a single employee named Jeff, Jordan or Ryan (techs or otherwise)...surprising!!!

- Bill

Ryan is my name so that may have confused him hehe

CyberHustler 05-21-2009 11:46 AM

NatNet, do you guys let your customers do things themselves if they wanted to? Like I preffer to add domains, databases, and do other shit myself through a control panel like directadmin... would I be able to at NatNet? Or would I have to ask for every little thing?

LBBV 05-21-2009 11:56 AM

Quote:

Originally Posted by CyberHustler (Post 15876503)
NatNet, do you guys let your customers do things themselves if they wanted to? Like I preffer to add domains, databases, and do other shit myself through a control panel like directadmin... would I be able to at NatNet? Or would I have to ask for every little thing?

Hi,

Please see my post above where I said:

I will say that if you're a server hugger or someone that likes to tinker with their server, then you should get a dedicated Cpanel server with us. Not only do we offer colocation and FULLY managed hosting, we also have our newest offering which is the Cpanel-based unmanaged EXTREMELY CHEAP dedicated servers found at http://nationalnet.com/dedicated_hosting.html

So, yes, we do offer Cpanel packages and they are very aggresively priced especially given our network and the speed of the support.

We provide hosting for many of the big boys in the industry including Penthouse, Hustler, Naughty America, Karups, LightSpeed, PlatinumBucks, OCCash, SpaCash, Shemp, AL4A, Twistys, TripleXCash, TeenRevenue, and Shaw Internet...just to name a few so we must be doing something right :thumbsup

-- Bill

nn_sean 05-21-2009 11:58 AM

Quote:

Originally Posted by CyberHustler (Post 15876503)
NatNet, do you guys let your customers do things themselves if they wanted to? Like I preffer to add domains, databases, and do other shit myself through a control panel like directadmin... would I be able to at NatNet? Or would I have to ask for every little thing?

We can help you out with this. Please contact me via email or ICQ and we can look at your specific needs and tailor a plan that suits you. Thanks!

sean

stickyfingerz 05-21-2009 12:00 PM

Quote:

Originally Posted by nn_sean (Post 15876552)
We can help you out with this. Please contact me via email or ICQ and we can look at your specific needs and tailor a plan that suits you. Thanks!

sean

Yup Sean is the man to talk to. :thumbsup

Mickey_ 05-21-2009 12:23 PM

50 fake drama threads :D
buy hosting->add ads->push live cams

WiredGuy 05-21-2009 12:35 PM

2 minute response time, they're slipping, lol.
WG

LBBV 05-21-2009 01:46 PM

Quote:

Originally Posted by WiredGuy (Post 15876640)
2 minute response time, they're slipping, lol.
WG

Yes, we already had a staff meeting about this and the techs were made aware that 2 minute times were NOT acceptable. I told the techs that our goal for the rest of the year is to have negative times. I want tickets where a tech says "we divined that you were going to ask us to add a domain to your server and have already taken care of that for you. No need to let us know if you need anything else because that's done already as well" Time to close - minus 37s

:1orglaugh

-- Bill

stickyfingerz 05-21-2009 02:22 PM

Quote:

Originally Posted by LBBV (Post 15876855)
Yes, we already had a staff meeting about this and the techs were made aware that 2 minute times were NOT acceptable. I told the techs that our goal for the rest of the year is to have negative times. I want tickets where a tech says "we divined that you were going to ask us to add a domain to your server and have already taken care of that for you. No need to let us know if you need anything else because that's done already as well" Time to close - minus 37s

:1orglaugh

-- Bill

I get commission off new customers from this thread right? hehe :winkwink:

GoNe 05-21-2009 02:58 PM

NatNet is hands down the best host I've been with and I've been with a bunch. I have no idea how they manage COMPLETING my tickets within minutes.

SweetT 05-22-2009 10:28 AM

Thanks for the kudos everyone...it is really nice to hear that what we are trying to do is working!! As always, if I can do anything for you guys please do not hesitate to call on me.


--T

Killswitch - BANNED FOR LIFE 05-22-2009 10:38 AM

Lets put NatNet to the test... lets see some response times for some REAL technical problems, not adding a domain/database/email to an account... ;)

dubsix 05-22-2009 11:04 PM

Quote:

Originally Posted by SweetT (Post 15879887)
Thanks for the kudos everyone...it is really nice to hear that what we are trying to do is working!! As always, if I can do anything for you guys please do not hesitate to call on me.


--T

I think the reason for the slow response times is because we stole you, bill, and kevin away for the night at 10deg south :)

Thats absurd that you allow your techs to have > 1minute response times while you are away... tisk tisk :)

TurboAngel 05-23-2009 04:57 AM

Quote:

Originally Posted by Killswitch (Post 15879916)
Lets put NatNet to the test... lets see some response times for some REAL technical problems, not adding a domain/database/email to an account... ;)

They made my move fast and easy, everyone there is extremely help full. I haven't had any probs there.



:thumbsup

RobertD 05-23-2009 05:38 AM

Quote:

Originally Posted by LBBV (Post 15876855)
I want tickets where a tech says "we divined that you were going to ask us to add a domain to your server and have already taken care of that for you. No need to let us know if you need anything else because that's done already as well" Time to close - minus 37s

:1orglaugh

-- Bill

Got one of these this morning....Spooky!

.


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