50 fake drama threads :D
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2 minute response time, they're slipping, lol.
WG

Yes, we already had a staff meeting about this and the techs were made aware that 2 minute times were NOT acceptable. I told the techs that our goal for the rest of the year is to have negative times. I want tickets where a tech says "we divined that you were going to ask us to add a domain to your server and have already taken care of that for you. No need to let us know if you need anything else because that's done already as well" Time to close - minus 37s

:1orglaugh

-- Bill

I get commission off new customers from this thread right? hehe :winkwink:

NatNet is hands down the best host I've been with and I've been with a bunch. I have no idea how they manage COMPLETING my tickets within minutes.

Thanks for the kudos everyone...it is really nice to hear that what we are trying to do is working!! As always, if I can do anything for you guys please do not hesitate to call on me.


--T

Lets put NatNet to the test... lets see some response times for some REAL technical problems, not adding a domain/database/email to an account... ;)

I think the reason for the slow response times is because we stole you, bill, and kevin away for the night at 10deg south :)

Thats absurd that you allow your techs to have > 1minute response times while you are away... tisk tisk :)

They made my move fast and easy, everyone there is extremely help full. I haven't had any probs there.



:thumbsup

Got one of these this morning....Spooky!

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