LOL the dudes bitter because he's a demanding customer who pays $15/mo, get fucked dude, you're worth losing for them if they can spend the hours they do on you, with a customer spending few hundred dollars a month with.

And support? Haha, I talk to Chris quite a bit, he always responds within minutes, of me ICQing him, no more than 1 hour... Jordan and I talk about 6-7 times a day, daily... None of them are hard to get ahold of.

Oh yeah, I am not even a customer of theirs... YET.

PR has done fine for me and the thread starter doesn't seem like a really stable person, so I'll just ignore this thread.

Yeah, I'm unstable, because I expect full attention when my RENTED dedicated server hardware fails.. After 24 hours of waiting for a whats wrong with server, they still havnt finished, "cloning" it... whatever the fuck that process is... been in the business 25 years, never seen a routine like this.. anyhow

Yeah, after 24 hours, I had to pester them every 8 hours to get a response of whats going on only to hear.. Its not done cloning.. (well gee, its not done cloning.. the initial day in the first 30 minutes it was at 10% at the 3 houir mark it was 45%, now 2.1 days later its at the 50% mark... lol.... was just a lie.. because they actually told me on day 1 is was just about done and had no % showing means its (finishing) and to stand by, only never to reply for the next 15 hours until I had to start pestering them again.

BTW, I was paying $134
DUAL INTEL Xeon 2.8Ghz 2GB DDR ECC 120GB PATA 5 Usable 100 Mbps 2000GB $129
+5$ hidden fee to protect from something stupid.. scam fin is what I call it. Typical of a crock company.

Enjoy them like i said, I really do recoommends them.. Everyone loves their deal, until they need the actual service...You will get what you deserve, if you read the fucking post
you will see I got yelled and lashed out at after I cancelled my account with what the owner perceived as loosing a customer and had to lash out.. LOL! A real true professional..
One who is not even using his real name... And I am the unstable one.. hahahha

Now for what is probably the real truth, you see, I ran many ISP's over the past decade...
I know how cheap hosts run and how they do their support.... It's truly sad

You see, they didnt do shit... they were not going to do shit, they immediately figured and troubleshooted it was a failed hard drive without even wasting a bit of energy even to login and look at the server
They basically were just going to slap a new server in and let me configure it...case closed.. then they dont have to do any work....

They only figured I had no backup because they kept asking me if I had wanted them to do a fresh install with another server and reconfigure everything.. I didnt request this for my known reasons.. One, i wanted
to see how they reacted to this situation... 2ndly I was cancelling regardless because I just hated their service the past 2 years... It was cheap, slow, every now and then I always heard from my employee's
the server is down... more than any other place we host.. So I let them continue "cloning"

lol.... Enjoy them! Top Notch Company!!!

Numbers of brownnosers on this board are astounding.

Not brown nosing here.

I have to admit Chris made a mistake by reacting like that, but the thread starter is a raging lunatic. Unless PR was well known for HD failures I'd agree that they'd be shit but this is the FIRST time I see real PR drama. I think they're doing very well atm.

Mike,

I just went over the ticket and this is what I found:

1. The server is in service since March 2008 .
2. You are an UNMANAGED client.
3. You should always have backups of your content.

The fact that you are an unmanaged client alone should tell you that our guys went the long distance to get you back online, they cloned the failing hard drive so your data loss will be minimal if any and indeed you are back online.

As an unmanaged customer what they should have done is to tell you that a reinstall is needed and plug your bad drive as a secondary and let you copy whatever you could of it, but let?s punish them for thinking about a customer.

Hard Drives DO FAIL! It is a fact I don?t see where the confusion is.

What I fail to understand why you lashed out on the techs that tried to help you by calling them names and drunks or insult them??

From you:

?Received on Feb/13/2009 9:13:36PM i dont know what you mean by 12 hours, my math and your countries math must be
quite different, but can I get an update on this issue??

?Received on Feb/13/2009 9:41:41PM oh its friday, i guess getting drunk is more important
how about i chop 3-7 days off your paycheck, since thats what you are doing to me?

And WOW you still got a curtsies respond from Kate asking you to understand that we are doing MORE then we need in order to help!

And I especially like the this respond:

?#1, I am not your typical moron customer...

Let me give you my background

15 years Senior Network Unix Administrator..
25 years computer programming.

Owned and Operated 4 ISPS over the last 10 years.
Currently Have 137 servers worldwide with 9 different ISP's

You seriously should consider milking cows or something, Running an dedicated
hosting ISP you know nothing about

Close the account, deep fry the hard drive and its clone,
and thanks for serving me up complete crap hardware... that cant even handle
emails for one person

Now have fun getting drunk?



Seriously??

I?m sorry you didn?t enjoy the service.

Good luck to you.

you are brown nosing...

nose is so far up their ass, you dont even smell shit anymore

as you can see another professional reply from the masters of Unproffesionalism..

Since when did an Unmanaged client mean he gets shit on when its FAILED RENTED HARDWARE....????

OH IT DONT.. just bs on your end

OH you pull out all the excerpts after I canceleld the acocunt and was done with you
Great job!!

WHy did you not post the time frame??

Keep trying to make yourself look professional... your actions of a reply, very well let me know i won my battle now

So let me get this straight – you give your customer piece of shit hardware that fails upon few months of use. It causes lots of downtime and needless stress to your customer, who instead of growing his business, must put everything else behind and deal with this crap. He gets responses from techs that take forever while his sites are down and when you eventually bother to respond, you attack the customer. Congrats to your company. Anyone eager to host with Pacific Rack?

common really you think people by this shit that we never logged in??? should I post our tech William comment 9 minutes in to the ticket and you approval for the clone or maybe I should just post the whole ticket with all the response and UPDATES you got.


I'm out of here anyone can see that you are ranting like a crazy person spewing LIES and imagining things.

See you all later and Happy Valentine's day!

Let this be a lesson to you guys, they will take private data and post it all over the web and share it with everyone.... To protect their business interets.. and of course pull out all the real communication as well!!!!!!!!!!!

Another great job by the masters of deception at PR

you are something else you know that, you opened that door when you posted from the ticket!


now keep bumping your thread.

what does pr change for backups?

:1orglaugh

ill give all the players a tip in this game since they love PR so much,

I had 3 servers here, and the dual xeon which is this one that costs 2x as much
performs worse than the $79 servers,

The pentium 3.2's smoke the dual xeon's prolly cuz the hardware / mobo is so cheap
.. seriously...
So if you are looking, take the cheaper servers!

yup, all from your ICQ flag that state online that never can respond..
As stated I was cancelling, and just confirmed my actions why.. you suck.. simple as day... now you too are unprofessional attackaing me back..

Just again proves everything I state...... Enjoy dogging me...

I think he may be lieing about my signup date a month or so because they have a policy where if you rent for 12 months, you cancel you GET TO KEEP the server...

I'll have to lookup my join date... regardless i dont even want the piece of shit HAHAHAH

or could this be the reason WHY the server died???? think about that one a bit.. In March I would have qualified to keep the server.. they seen me cancelling my others....

HRMPH VERY INTERESTING EH????

I read one post by Pacific Rack and decided they were cock suckers.

So PR, you really went in and fucked up my controller, so you could protect yourself from me claiming this dual xeon server? lol sounds like a Gottzman tactic alright.. Thats what I assume

It is readily apparent you do not know who you are talking to.


You are an idiot that does not know WTF they are talking about. Again.

I have a PR box and they have been pretty stellar.

Is it possibel that any of the mods delete this clowns account as he requested. (see sig)

While they're at it, they could delete biggest ass faggot brown noser too :2 cents:

Ohh you want to go to? I hope at least you are capable to find the exit.

Pacific Rack has great service and they go above and beyond even with an unmanaged deal

I am planning on getting another dedicated with them soon :2 cents:

pornask aren't you the guy that had a big fallout with Mojohost ?? just remembering something about that

hahaha what would a GFY post be without BADDORK coming in and backing up his little bro network hahahahahahaha.. im surprised it took this long...dam dog, you are slacking

If you can be assed, read HERE, even though unlike Mojohost, I retain professional etiquette and don't use boards to spread on lies to hide what is really going on behind the scenes. Which is what their owner resorted to doing.

Never hosted with PR, but seeing how many hosts fuck their customers in the ass is sick! And brownnosers like hypnotized mummies always gather round to kiss their asses. Good luck with your second box...

I don't see what the huge commotion is about here.
You had that server for 12 months, and the hard drive died.
We were cloning it for you with our disk duplicator and yes, that takes a long time.
You apparently couldn't stand to wait for that to finish up and decided to lash out and abuse us.

I replied with a simple, TRUE STATEMENT.
Hard drives will die. Every drive WILL die. Anything mechanical in a server, at some point, WILL die.
New drives can die right away even!

Sorry bro, but we spent a lot of time on this for you - hard drive failures are a fact of life -- we even invested in a $1,000 disk duplicator for our clients who have no backups and desperately need to try cloning their drive for their data.

This works about 80% of the time on a dead drive, who know's if it would've with yours as you never even let it finish.

Unlike you, I know sandman.

WTF do you want. I have couple of servers with PacificRack had some issues and they have be fast solved.

If this guy just kept normal Backup procedures he wouldn't need to ask for clone process and could put his site on line again within a hour.

Oh thats a BIG Plus for your rolodex.... grats ButtDog that were you get your smack?

TidalWave, The BIG Commotion is you are a fucking idiot with a hidden identity who can't stand loosing a customer, so you had to attack me and you had to make up this BIT and assume I had no backup.. (not sure why the backup thing is still talked about, its irrelevent and only made up by YOU) Again shows, how you are trying to only act like you are supporting your customers, but truly have no idea what you are managing there...

You are a chump and we know it.. so know you have to go and try and prove otherwise... I'ts not possible dude, i mean go google your 4 identities lol, you have to change your business name every 2 years with a new name..

If you had backups, why would you opt for the cloning process?
We could've gotten you back online in 10 minutes with a new drive for you to restore your data or you could've canceled the cloning process after a few hours in.

So, as your last post recapped. You are pissed off -- just because. I also can emphasize with you, a drive dieing can be a tough thing. So no hard feelings.
We worked on cloning your drive diligently, all your updates to the ticket were responded too very quickly.
It just seems that because the cloning process takes a long time, you assumed we weren't doing anything to help you -- even though we told you the percentage it was along, and explained that the drive was in bad condition and the disk cloner was doing its thing.

I appreciate your business for these past 12 months Mike, and sad to see you go in this manner.

so sandman your not in chicago anymore.... so why it in your profile? you were never IN chicago in the first place, only the suburbs.. why you suburban wanna be's always say your in Chicago is a mystery to me.. but you been gone LONG time now, but still try tro fool others thinking you are here... wow... another credible person speaking on GFY

LOL< i dont even KNOW what a cloning process is you moron
The tech said immediaetly he needs to CLONE the drive.. going on 3 days later, very little communication and options or even whats the problem

HE DIDNT DO SHIT obviously its still in the cloning stage..

I am suppose to wake up and say hey..... ugh... you told me your mysterious cloning needs to be done... but ugh, me the customer over here who cant see shit is suppose to chime in and say.. UGH is there not a better way, to get me back online, or figure out what the problem is

Fact is, you seen me cancelling my other servers, you knew i was toast.. so you fucked my server so i couldnt keep it cuz you probably thought I would claim it.. hahaha

morons


If you could have gotten me onlin ein 10 minutes
WHY DIDNT YOU

Thats alright Mike, I don't need to get into playing games with you. The situation has been clearly explained up above. Anyone who actually cares, will read the entire thread and take the situation into consideration and make their own judgments.

The situation has been explained, a quick snapshot of your attitude/actions/language in the ticket was posted, and the rest of the posts by you speak for themselves.

We have real customers here who have spoken out about their true experiences -- and a base of 1100+ customers strong, and 4000+ servers online to back us and let us know we are doing something right.

Have a good day, and good luck in your future endeavors.

A hardware issue should NOT fall under "unmanaged", as it's not a client fault if their hardware is broken. On the other hand, unmanaged is what it is. You do your OWN backups, management, etc.

Sorry mike-al. If you have all those years of experience, you should know about backups. If you did a backup, you could have had a new HD installed with your data reinstalled in under 30min.

why do you keep talking backups? I have a backup lol.. a backup HAS ZERO TO FUCKING DO WITH THIS YOU FUCKING MORONS

BTW, my name is Not Mike, thats my alias

My name is Bob BudZapperz

Shut the fuck up you fat fag and get back to fucking your dad. He needs you again to knock the stupid outta the raggedy assed bitch.

See, he just proved to you that he only cares about statistics not customers...
See, a real company would be like, wow our hardware failed, lets hold this guys hand and help him through this unfortuante situation where our provided service has failed and guide him to get back on his feet.. Guiding him thru the best available options..

But no, lets do the service provided was... oh hard drives die... shit happens, you have to live with it until we get around to possibly caring for you.... Ugh.. lets see, lets just sit around and wait a few days before the client tell us how to do our jobs, in which case he has no true clue of whats going on... so itll even take longer No big deal you see , we are a numbers ISP, that have 1000 other customers so like ugh.... if he forces us to help him, we will just shit on him as we have the numbers to justify we are the shit..

LOL

The situation has been explained, a quick snapshot of your attitude/actions/language in the ticket was posted, and the rest of the posts by you speak for themselves.

(while rubbing my eyes) this came out of YOUR MOUTH? lol

here's another kicker

TO THIS MOMENT, i do not believe the hard drive is even dead..
It was just spewing out messages in /var/log/messages about a controller error and acting up a bit..

Then i was told OMG we need to clone the drive.. within minutes of this message.. Thats just class GRADE FUCKING A service

OMG HARD DRIVE IS DEAD BECAUSE ITS SPEWING OUT CONTROLLER ERRORS.
thats network geniousses over there

So this dont even have to do with a failed hard drive... we dont even know what the fucking issue is at this point, nor will we ever
It's another BRO SYSTEM cover up job

for all i know the fucking pata cable fucking joggled loose lol

what a train wreck..

train wreck, but your a moron posting under a fake nick to spam a icon.... REAL WINNER YOU ARE>.. can you hooke me up with a job?

Good the little homophobic fuck has a big mouth, do you know what Psycho for dummies says to me?

Go back to your hole and digg your inmates you Canadian crack head. (ps. Yes I love my Big daddies cock in my cunt)

who said i meant you? you just automatically assume i meant you..and then call me a fake nic moron..