As you may or may not know there have been some issues with our ACH payment system. Our ACH Merchant Gateway has now just announced that they will no longer be able to process any ACH transactions (Credit, Debit, or Merchant Settlements). You can follow this link (https://gateway.allianceach.com/update.pdf) for the letter I received from them today.
The problem with them started in January but there was hope that it would be fixed. Unfortunately it appears it will not happen.
What this means for you. If you are not using our ACH system you are not affected by this and you can disregard this message. If you are using our ACH system you will need to select another payout method on your acct. Wire is the obvious solution, but if you prefer we can offer payouts via Paypal as well until a new ACH solution is found.
I regret the problems this may have caused for you and thank you for your patience in this matter.
Thank you
James
The problem with them started in January but there was hope that it would be fixed. Unfortunately it appears it will not happen.
What this means for you. If you are not using our ACH system you are not affected by this and you can disregard this message. If you are using our ACH system you will need to select another payout method on your acct. Wire is the obvious solution, but if you prefer we can offer payouts via Paypal as well until a new ACH solution is found.
I regret the problems this may have caused for you and thank you for your patience in this matter.
Thank you
James
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