Adobe no longer supports activation of Serious Magic Products

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  • Redrob
    Confirmed User
    • Oct 2004
    • 4791

    #1

    Adobe no longer supports activation of Serious Magic Products

    If you have a copy of DV Rack, Ultra 1 or 2, Vlog, or Visual Communicator 1 or 2, Adobe quit issuing new licenses for activation or re-activation of existing licenses on November 3,2008.

    I tried to reinstall my Visual Communicator 2 on a new laptop and got the old .

    They still support the Versions from Adobe.

    Nothing on the website or notice from the company about the change in support.

    Their customer service could use some improvement in my opinion.
  • Oracle Porn
    Affiliate
    • Oct 2002
    • 24433

    #2
    maybe its time to upgrade?


    Comment

    • tony299
      lurker
      • Aug 2002
      • 57021

      #3
      thats bullshit when you bought the software they didnt tell you its only good til we sell the company. I have dv rack on my laptop. So I guess next time I have to reformat I can throw dv rack out.

      Comment

      • rowan
        Too lazy to set a custom title
        • Mar 2002
        • 17393

        #4
        Originally posted by Oracle Porn
        maybe its time to upgrade?
        That's probably the whole idea of discontinuing activation.

        I imagine in 5 years we'll have the CPU phoning home to Intel to activate itself.

        Comment

        • rowan
          Too lazy to set a custom title
          • Mar 2002
          • 17393

          #5
          I had to resort to using a key generator in order to continue using a product I'd legally purchased from Adobe. I had a lot of stability problems with my computer a few years ago and had to reinstall several times - sometimes I was able to deactivate photoshop, but a couple of times it was a crash and reinstall. I think it was because I redid the RAID array that the activation system believed it was a different HD and/or computer.

          Reactivation was painless with Microsoft, I called them and confirmed (truthfully) that I was not installing a duplicate copy of Windows onto another machine, it was a fresh install over an old crashed copy. Took about 5 minutes in total. Adobe was another matter completely, I was on hold for HOURS to their phone activation system, TWICE. I gave up trying to get through, then someone sent me a keygen and I haven't had to bother with Adobe activation since. It's ridiculous that I have to do this for a product I have legally purchased.

          Comment

          • Vixenator
            Confirmed User
            • Nov 2008
            • 158

            #6
            Originally posted by Oracle Porn
            maybe its time to upgrade?
            Great that Adobe now helps its customers decide when it's time to part with their money to pay for updates.
            Future plans include coming to your house to assfuck you, for an undisclosed amount that will be automatically withdrawn from your bank account... all for your convenience!
            Watch this space...

            Comment

            • tony299
              lurker
              • Aug 2002
              • 57021

              #7
              Originally posted by Vixenator
              Great that Adobe now helps its customers decide when it's time to part with their money to pay for updates.
              Future plans include coming to your house to assfuck you, for an undisclosed amount that will be automatically withdrawn from your bank account... all for your convenience!

              Comment

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