Low Epoch Rebills the last two days?

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  • mb
    Confirmed User
    • May 2001
    • 1550
    #1

    Low Epoch Rebills the last two days?

    Did I miss the memo?

    Rebills are very low for MovieRoom.com today and yesterday... and I'm seeing the same thing for the 300 sponsors I promote... anyone else?

    I didn't see any news on their site? Can I get an official statement from Epoch?

    I was pulling my hair out yesterday and I'm glad I realized it's just obviously a tech issue on their end.

    marc
    Tags: None
    • Pete-KT
      Workin With The Devil
      • Oct 2004
      • 51532
      #2
      yup noticed it here also

        Comment

        • Pete-KT
          Workin With The Devil
          • Oct 2004
          • 51532
          #3
          Well got an answer from epoch

          Hi Pete,

          Thanks for your email. As you may recall because of work being done on our Database last month re-bills were delayed for a few days. When re-bills caught up on the 8th and 9th this set new re-bill dates for the customers. As such re-bills for delayed days will appear a little lower in subsequent months.

          Please let us know if you have any further questions or concerns regarding this.

          Regards,
          Jon
          Support Specialist
          Epoch/EpochEu Support

            Comment

            • BOSS1
              Confirmed User
              • Sep 2005
              • 4331
              #4
              yep noticed the same thing

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                • mb
                  Confirmed User
                  • May 2001
                  • 1550
                  #5
                  Originally posted by Pete-KT
                  Well got an answer from epoch
                  many thanks for that

                  marc

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