Matt-RevShare |
10-05-2008 05:38 PM |
Hello everyone!
I'm sorry I haven't posted in this thread yet, but as you can imagine we have been very busy.
On Friday night, we renumbered our servers with new IP space and ran into a few propagation issues and there are still a few ISP's that have yet to update but that is quickly getting resolved, even though it is totally out of our hands.
I want to make sure everyone knows that I am available and reachable no matter what. Here is my contact info in the event of an emergency:
Phone: 404-214-6070
ICQ: 254-829-586 (I've answered every ICQ that's come in this weekend)
Email: [email protected] (this a Go Daddy account and i've answered every email)
Support: [email protected] (our guys have answered every support ticket)
If you are still unable to reach your sites, the good news is that most of the world can, and this is why you are getting sales and traffic. Please let me know if you cannot see your sites, and more importantly, let me know who your ISP is. I can't necessarily do anything to fix propagation issues, but I'm willing to try.
Let me close by saying thank you to the 3,500 loyal customers who have stayed calm and patient as we've worked through this issue. You are the reason me and our guys haven't slept in two days and you make it all worthwhile.
Thanks!!
Matt
|