"I would like to chargeback my membership" - GoFuckYourself.com - Adult Webmaster Forum

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pornhead

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#1

"I would like to chargeback my membership"

05-14-2008, 09:58 PM

I found the following text in the FAQ of a paysite (there were no faqs about refunds/credits, so probably by chargeback they mean refunds/credits too):

"Question: I would like to chargeback my membership

Answer: CHARGE BACKS AND FRAUD FROM OUR MEMBERS
A billing chargeback will place your name, address, zip code, and
credit card number into an Internet fraud database. ALL INTERNET
CREDIT CARD COMPANIES USE THIS DATABASE. We DO NOT have any control
over this fraud database.

If you chargeback your membership, the billing company WILL add your
information to the ban database. If you get into this database you
will not be able to use that billing company again. It is
impossible to get off the ban lists.

BE SMART! DON'T DESTROY YOUR INTERNET CREDIT BY BEING ADDED TO THIS
LIST AND INVESTIGATED FOR FRAUD!"

...

Is all of this true?

Last edited by pornhead; 05-14-2008, 09:59 PM.
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After Shock Media

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#2

05-14-2008, 10:00 PM

Originally posted by pornhead

Is all of this true?

It is on the internet isnt it?

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#3

05-14-2008, 10:02 PM

personally, I think that it's just a scare tactic to get people who actually read it not to chargeback.

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Kard63

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#4

05-14-2008, 10:03 PM

I think thats all bullshit. What paysite?
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sicone

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#5

05-14-2008, 10:04 PM

Internet credit huh...

my server bills and program purchases are always paid on time... I wonder if my internet credit rating is better then my real life one?
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#6

05-14-2008, 10:04 PM

Every time someone does a chargeback God kills a special olympics athlete.

Please think of the innocent special people.

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#7

05-14-2008, 10:14 PM

Originally posted by pornhead

.

Is all of this true?

Yes it is.

CCB, BHE, and Verotel (my first hand experience) will black list your e-mail address, and credit card.

You will not be signing up again any time soon toots, and they do not reinstate you.

Should You Email Your Members?

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#8

05-14-2008, 10:14 PM

Originally posted by sicone

Internet credit huh...

my server bills and program purchases are always paid on time... I wonder if my internet credit rating is better then my real life one?

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Barefootsies

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#9

05-14-2008, 10:15 PM

Originally posted by Kard63

I think thats all bullshit. What paysite?

You think wrong chief.

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pornhead

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#10

05-14-2008, 10:16 PM

Well first I thought this could be a gimmick to prevent a customer from charging back, but I'm not sure now. If a customer charges back/refunds the money, this customer is a much higher risk for the processor, and the probability for future chargebacks is higher. And chargebacks/refunds are the biggest problem for processors, right? Not saying anything, just wondering.

If I was a customer, that was charged for a second month (forgot to cancel), and want to refund, and if I read this, I don't think I'll ever join an adult paysite again...
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#11

05-14-2008, 10:18 PM

I don't know about the "current" processors but in the past I recall PSW confirming that a chargeback would add the card number to a denied list, which means the customer would no longer be able to complete a transaction through them.

There is probably no internet-wide database, but given there's only a handful of major billers it's pretty much the same thing.
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#12

05-14-2008, 10:20 PM

lol... that is the dumbest thing I have read all day (I woke up an hour ago)

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Barefootsies

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#13

05-14-2008, 10:20 PM

Originally posted by pornhead

If I was a customer, that was charged for a second month (forgot to cancel), and want to refund, and if I read this, I don't think I'll ever join an adult paysite again...

A refund, and a chargeback are two different things.

It's next to impossible to get a refund from CCB. I know I had joined an adult site once, the whole membership section was completely down for a week, and they refused to refund until I canceled at my bank. Then they issued it to prevent the $25 chargeback hit.

Some processors will give you a refund for site issues, didn't get canceled and you can prove it, etc. But if you issue a chargeback, then you will be blacklisted, along with your e-mail, and credit card.

Should You Email Your Members?

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#14

05-14-2008, 10:22 PM

Originally posted by Rockatansky

lol... that is the dumbest thing I have read all day (I woke up an hour ago)

Contact a CCB, or Verotel rep. Either will confirm that chargeback people get blacklisted. I can't speak to the handful of others that are left. But it would seem to be common sense.

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Barefootsies

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#15

05-14-2008, 10:28 PM

For those who want a refund, CCB, or not. Their best bet is to contact the webmaster. Even with CCB, the webmaster can issue a full, or partial refund from their control panel.

With Verotel, I just shoot merchant support an e-mail and they get one. I've done this probably a hundred times with people who sign up twice, and things of that nature. I have done it in a few other incidents, assuming they have cause, or can back up their canceled story.

On refunds, you are not blacklisted to my knowledge. The warning applies to chargebacks.

Should You Email Your Members?

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#16

05-14-2008, 10:31 PM

"ALL INTERNET
CREDIT CARD COMPANIES USE THIS DATABASE. "

false

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Barefootsies

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#17

05-14-2008, 10:37 PM

Originally posted by SmokeyTheBear

"ALL INTERNET
CREDIT CARD COMPANIES USE THIS DATABASE. "

false

Indeed.

I thought the same at first, until I read the NEXT paragraph...

If you get into this database you
will not be able to use that billing company again. It is
impossible to get off the ban lists.

Hence, that statement would be true.

Last edited by Barefootsies; 05-14-2008, 10:39 PM.

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#18

05-15-2008, 12:39 AM

Originally posted by Barefootsies

Contact a CCB, or Verotel rep. Either will confirm that chargeback people get blacklisted. I can't speak to the handful of others that are left. But it would seem to be common sense.

I have asked them this at shows and they will not confirm or deny it as it will get them in the shit with VISA. However card holders who CB are a risk and it would be common sense to deny them in the future.

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#19

05-15-2008, 01:09 AM

Every time you chargeback God kills a kitten

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After Shock Media

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#20

05-15-2008, 01:18 AM

I will say I have charged back a few purchases via ccbill and have bought other memberships with same card and email. I often will join up to sites to see how they handle everything before I even sign up as an affiliate. Ussually I will ask the site owner for a refund if their shit really stinks and including but not limited to that they promise shit in the tour that is not there, broke members areas, etc.

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#21

05-15-2008, 03:20 AM

There is no internet wide shared negative database. As a processor, we do blacklist chargebacked customer data and those of our merchants that choose to use our global database will benefit by having these blocked for their sites as well.

Questions?

Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
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Vick!

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#22

05-15-2008, 04:46 AM

Originally posted by pornhead

Is all of this true?

Most of the that is bullshit, but like Barefootsies said .. it is possible that some billing company is making and using that kind of database. But this is definitely not being used internet wide.

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#23

05-15-2008, 04:54 AM

I know 4programs that use that text...

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#24

05-15-2008, 05:02 AM

I don't know how all this is relevant, especially since I can get a disposable credit card anyways...

Oh and another point: Maybe my kids won't stop stealing my card and charging porn sites to it, so I chargeback and get on the banned lists to prevent my idiot kids from sneaking my card onto a site again...

Not as scary as you might think.

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#25

05-15-2008, 05:16 AM

Interesting answer by NetBilling. It would be nice to hear from CCBill and Epoch too.

I'm just a newbie.
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#26

05-15-2008, 05:44 AM

Originally posted by tabasco

Every time you chargeback God kills a kitten

Why are there so many stupid asses like you who think they are funny ?

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#27

05-15-2008, 05:49 AM

Originally posted by Barefootsies

Yes it is.

CCB, BHE, and Verotel (my first hand experience) will black list your e-mail address, and credit card.

You will not be signing up again any time soon toots, and they do not reinstate you.

Please post a link so I can read where those terms are public.

I've made chargebacks when tools have fucked me over and never sent me what I ordered and I have never had any kind of problems whatsoever.

Mike
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#28

05-15-2008, 05:55 AM

Originally posted by Wizzo

I know 4programs that use that text...

DD, OC, TB, XM

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#29

05-15-2008, 06:04 AM

Originally posted by DaLord

Please post a link so I can read where those terms are public.

I do not have, nor need to post the links. I've received the answer to your riddle in e-mail(s) from all the companies I have mentioned. If you have that many questions or concerns on it, e-mail their reps here on the board.

When people have done a chargeback on one of my sites, I used to e-mail CCB and Verotel to tell them to blacklist the member who did it. Both have responded on multiple occasions that I no longer need to send e-mails. They are automatically added to the blacklist when they chargeback, or check bounces.

I heard it straight FROM the companies. Which is why I am confident in my post in this thread toots.

Last edited by Barefootsies; 05-15-2008, 06:06 AM.

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#30

05-15-2008, 06:17 AM

Originally posted by DaLord

Please post a link so I can read where those terms are public.

Oh, and I ran a 2 second Google search for ye kind sire. Here's your "public" info
http://www.google.com/search?q=ccBil...ient=firefox-a

CCBill has a negative database that tests for chargebacks. Once we notice that this is occurring it is very unlikely that the customer will be able to gain ...
businesscenter.ccbill.com/credit_card_faq.php - 20k - Cached - Similar pages - Note this

CCBill Credit Card, Check, Phone Processing and E-Ticketing for ...
A history of chargebacks and refund requests will result in your card being blocked for many Internet sales. Invalid Fields (generated by CCBill) ...
https://support.ccbill.com/index.cgi...glish&page=faq - 40k - Cached - Similar pages - Note this

Verotel
http://www.google.com/search?hl=en&c...ck&btnG=Search

Verotel "Putting Trust in Global Payments" · Accept Credit Cards ...
Verotel incorporates real-time anti-fraud mechanisms to minimize the risk of chargebacks. Not only is chargeback prevention a priority to minimize merchant ...
www.verotel.com/t01000-en.html - 19k - Cached - Similar pages - Note this

There ya go toots. Enjoy.

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#31

05-15-2008, 07:19 AM

Lol@ "your zip code will be placed etc"

How is it that reasonable measures (if you charge back we won't be doing business in the future) always end up drowned in assclownery verbiage (we will have your cat prosecuted for terrorism and your yard carpet bombed).

Ends up making the industry look worse than a petting zoo.
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#32

05-15-2008, 07:40 AM

Originally posted by After Shock Media

It is on the internet isnt it?

I thought it was bs myself, but if its posted on a website, it has to be true

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#33

05-15-2008, 07:47 AM

Originally posted by bossku69

I thought it was bs myself, but if its posted on a website, it has to be true

Oh yeah. Especially websites of the processors (as shown above).

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#34

05-15-2008, 08:14 AM

Originally posted by NetBilling

There is no internet wide shared negative database. As a processor, we do blacklist chargebacked customer data and those of our merchants that choose to use our global database will benefit by having these blocked for their sites as well.

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#35

05-15-2008, 08:47 AM

Lots of chargebacks are legit though, like when someone's CC gets stolen. I myself left my wallet in a park once, and by the time I called the credit card company someone had already bought a bunch of porn with it.

So when I told Visa, *they* surely initiated a bunch of chargebacks because of the situation.
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#36

05-15-2008, 08:54 AM

We blacklist chargeback customers as well and if you want a certain customer blacklisted from your site all you have to do is ask. We do not block customers who have been refunded unless they have been refunded for fraudulent reasons.

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#37

05-15-2008, 08:55 AM

what i really hate is returned checks..
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#38

05-15-2008, 10:15 AM

Originally posted by NetBilling

There is no internet wide shared negative database. As a processor, we do blacklist chargebacked customer data and those of our merchants that choose to use our global database will benefit by having these blocked for their sites as well.

Questions?

Ok, so there is a blacklist for chargebacks. And legitimate refund users aren't blacklisted. But what is your position for refunds as general. Do you have a list for that. Maybe not a black list, but some ...gray list?
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#39

05-15-2008, 10:18 AM

I used to have a note inside the members area, similar to the one in OPs message.

A little simpler and less dramatic but to the effect that CBs would get you blocked from using that processor again (after having checked with the processor that they did indeed blacklist CBs)

12 months later the processor asked me to take it down after a member queried it. Never quite understood that, after all its what they said they'd do in response to a CB.

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#40

05-15-2008, 10:19 AM

Originally posted by After Shock Media

I will say I have charged back a few purchases via ccbill

Wow, talk about biting the hand that feeds you...
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#41

05-15-2008, 11:53 AM

Originally posted by rowan

Wow, talk about biting the hand that feeds you...

I think it has been less than 3-4 times over the course of more than a decade. Ussually a refund works fine. Then there is almost a few hundred sites that got a full trial or monthly fee. Fail to see biting hand.

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#42

05-15-2008, 12:01 PM

i have good internet credit too
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#43

05-15-2008, 02:23 PM

Originally posted by SAC

i have good internet credit too

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#44

05-15-2008, 03:21 PM

Originally posted by fluffygrrl

Lol@ "your zip code will be placed etc"

How is it that reasonable measures (if you charge back we won't be doing business in the future) always end up drowned in assclownery verbiage (we will have your cat prosecuted for terrorism and your yard carpet bombed).

Ends up making the industry look worse than a petting zoo.

Have you started to notice nobdy gives two shits about your comments? It must have been that moment when everyone finally realized you were not really a woman.
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#45

05-15-2008, 08:50 PM

Originally posted by Dennis Rodman

Have you started to notice nobdy gives two shits about your comments? It must have been that moment when everyone finally realized you were not really a woman.

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#46

05-15-2008, 09:00 PM

ya rite its full of bullshit.....
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#47

05-15-2008, 09:04 PM

if they call it fraud they will blacklist it.

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