Verification Requirements for your ePassporte account

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  • RayBonga
    too cool for highschool
    • Nov 2005
    • 12164

    #1

    Verification Requirements for your ePassporte account

    WTF is this shit?

    They want scans of about 10 documents, including a gov issued ID with photo and credit cards.

    I've had an account there for years, what's up with this now
  • Chris
    Too lazy to set a custom title
    • May 2003
    • 27880

    #2
    Originally posted by RayBonga
    WTF is this shit?

    They want scans of about 10 documents, including a gov issued ID with photo and credit cards.

    I've had an account there for years, what's up with this now
    it really aint that bad
    i was pissed when i got hit with it but once you do it its whatever
    if all your shit is legit and straight ..should be no problem
    [email protected]

    Comment

    • baddog
      So Fucking Banned
      • Apr 2001
      • 107089

      #3
      They did not ask me. When do you get this request?

      Comment

      • Furious_Male
        Doing the grind since 99
        • Oct 2003
        • 16884

        #4
        I am not seeing it on my account either but I had already supplied docs when my account hit the threshold at the time.

        This may be an effort to cut down on fraud with all accounts.
        Living in Virtual Reality
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        Comment

        • SomeCreep
          :glugglug
          • Mar 2003
          • 26118

          #5
          Originally posted by RayBonga
          WTF is this shit?

          They want scans of about 10 documents, including a gov issued ID with photo and credit cards.

          I've had an account there for years, what's up with this now
          I agree, their requirements are ridiculous. In order to increase my daily withdrawal limit, they wanted to see my drivers license, 1 of my bank statements, and 1 of my mortgage statements or utility bills.

          Now what the fuck kind of lame ass bullshit is that? Epassporte just flat out sucks. I wish there was some alternative service out there, other than Paypal.

          Webair Hosting

          I use and recommend Webair for hosting.

          Comment

          • baddog
            So Fucking Banned
            • Apr 2001
            • 107089

            #6
            Originally posted by SomeCreep
            I agree, their requirements are ridiculous. In order to increase my daily withdrawal limit, they wanted to see my drivers license, 1 of my bank statements, and 1 of my mortgage statements or utility bills.

            Now what the fuck kind of lame ass bullshit is that? Epassporte just flat out sucks. I wish there was some alternative service out there, other than Paypal.
            Yeah, you are right. I mean if someone has gone to the trouble of hacking your account they should be able to increase withdrawal limits without all this bullshit.

            Comment

            • k0nr4d
              Confirmed User
              • Aug 2006
              • 9231

              #7
              I got this notice too. I don't even have most of the documents they are asking for because im abroad. Has anyone with this checked if their electron card is working?
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              Comment

              • RayBonga
                too cool for highschool
                • Nov 2005
                • 12164

                #8
                I've been using my account there for a long time. And I fail to see how having copies of my documentation will prevent hackers or fraudsters. This is just pure bullshit and bad service.

                Here's what I propose, I'll send them my ID, bank statments, credit card copies, etc if they are willing to send me theirs. They are holding my money so I want to see their information too.

                Comment

                • natas
                  Confirmed User
                  • Mar 2002
                  • 3377

                  #9
                  Originally posted by k0nr4d
                  I got this notice too. I don't even have most of the documents they are asking for because im abroad. Has anyone with this checked if their electron card is working?
                  i'm in the same boat here man...abroad presently and will be for some time...

                  paging michael...come in michael

                  Comment

                  • crockett
                    in a van by the river
                    • May 2003
                    • 76818

                    #10
                    Where did you guys get this notice? From e-mail or inside your account?
                    In November, you can vote for America's next president or its first dictator.

                    Comment

                    • IllTestYourGirls
                      Ah My Balls
                      • Feb 2007
                      • 14311

                      #11
                      You can not be serious? three simple things that everyone has to prevent fraud seems pretty reasonable to me

                      Originally posted by SomeCreep
                      I agree, their requirements are ridiculous. In order to increase my daily withdrawal limit, they wanted to see my drivers license, 1 of my bank statements, and 1 of my mortgage statements or utility bills.

                      Now what the fuck kind of lame ass bullshit is that? Epassporte just flat out sucks. I wish there was some alternative service out there, other than Paypal.

                      Comment

                      • OTerror
                        Confirmed User
                        • Aug 2005
                        • 2527

                        #12
                        I had to wait 3 weeks to get my account back to normal after sending documents 3 days later. Good Luck
                        ICQ 424142850

                        Comment

                        • tony299
                          lurker
                          • Aug 2002
                          • 57021

                          #13
                          Whats the big deal of them having them?

                          Comment

                          • CHMOD
                            Confirmed User
                            • Jun 2003
                            • 1697

                            #14
                            Using Epassporte is a real pain in the ass.

                            + they have 0 customer support.


                            I had a problem with their shitty service once : they answered 2 months later
                            with a canned reply :

                            Stay away from them.
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                            • rowan
                              Too lazy to set a custom title
                              • Mar 2002
                              • 17393

                              #15
                              I received the same notice today.

                              Comment

                              • Barefootsies
                                Choice is an Illusion
                                • Feb 2005
                                • 42635

                                #16
                                A number of 'internet based' companies have required some for of documentation.

                                I know when I set up my account with webair some years back (no longer with them) they needed copies of I.D. and credit card.

                                I've had plenty of other online companies from paypal, to hosting, to billing processors, loans, and affiliate programs, request any number of these docs. I do not think I've ever had to provide 10....

                                But I do know I have had to do utility bills, business bank statement, credit card front and back, my I.D., voided checks, etc. before.

                                While a major annoyance, and fucking pain in the ass.... when it comes to finances, I would rather be safe then sorry. I can't even think of what docs would constitute 10?!!?

                                D.L./Passport
                                utility bill
                                credit card front and back
                                business bank statement
                                voided check
                                some signed doc/agreement for the company in question

                                what else?

                                Last edited by Barefootsies; 04-30-2008, 07:16 PM.
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                                • Spunky
                                  I need a beer
                                  • Jun 2002
                                  • 133986

                                  #17
                                  Probably only a matter of time before I get asked too..

                                  Comment

                                  • wdsguy
                                    Ryde or Die
                                    • Dec 2002
                                    • 19568

                                    #18
                                    anyone else got hit with this too?

                                    Comment

                                    • basschick
                                      Confirmed User
                                      • Jan 2001
                                      • 2540

                                      #19
                                      i got hit with it, too.

                                      i understand they need some of this for security purposes, but i admit that the sheer amount of info makes me feel uneasy. we've never had to send in this much stuff for anything, including our bank.

                                      and btw, we've used our epassporte card for years with no issues at all.
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                                      • kmanrox
                                        aka K-Man
                                        • Oct 2001
                                        • 29295

                                        #20
                                        did this notice come thru email or snailmail?
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                                        Comment

                                        • facialfreak
                                          Confirmed User
                                          • Feb 2005
                                          • 3018

                                          #21
                                          Originally posted by kmanrox
                                          did this notice come thru email or snailmail?
                                          A big inserted SECURITY ALERT page that pops up as soon as you log in ..

                                          I got it too, and have had my epassporte account for at least 5 years with no problems ... I am definately not a fraudster ..

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                                          Comment

                                          • digifan
                                            The Profiler
                                            • Oct 2002
                                            • 14618

                                            #22
                                            Originally posted by facialfreak
                                            A big inserted SECURITY ALERT page that pops up as soon as you log in ..

                                            I got it too, and have had my epassporte account for at least 5 years with no problems ... I am definately not a fraudster ..
                                            Same here for 6 years..
                                            [email protected]
                                            Webair Rocks

                                            Comment

                                            • Yngwie
                                              I am an Alien from space
                                              • May 2003
                                              • 11118

                                              #23
                                              I just got this on one of my accounts.
                                              ICQ: 16544251 - Skype: gator37 @ eastlink.ca - email: yngwie @ isys.ca

                                              Comment

                                              • Vlad
                                                Confirmed User
                                                • Dec 2002
                                                • 2864

                                                #24
                                                shit , i got the same msg and i have affiliate account with them for years...

                                                Comment

                                                • freemind
                                                  Confirmed User
                                                  • Aug 2001
                                                  • 1228

                                                  #25
                                                  got notice too
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                                                  • papill0n
                                                    Unregistered Abuser
                                                    • Oct 2007
                                                    • 15547

                                                    #26
                                                    hopefully Michael will drop in and tell us all whats going on

                                                    Comment

                                                    • kmanrox
                                                      aka K-Man
                                                      • Oct 2001
                                                      • 29295

                                                      #27
                                                      Originally posted by RageCash-Ben
                                                      hopefully Michael will drop in and tell us all whats going on
                                                      don't hold your breath.
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                                                      • the Shemp
                                                        congrats to the winners
                                                        • Nov 2001
                                                        • 10891

                                                        #28
                                                        i got my card from Kimmy Kim...that should count for something...
                                                        i use Vacares...so should you
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                                                        • fuzebox
                                                          making it rain
                                                          • Oct 2003
                                                          • 22353

                                                          #29
                                                          I got the emails too, hopefully this isn't a sign of things to come. I've already uploaded/submitted my info, I hope they don't take the opportunity to fuck up the service

                                                          Comment

                                                          • VeriSexy
                                                            Join The Royal Family
                                                            • Apr 2002
                                                            • 25463

                                                            #30
                                                            Just logged in my account no alerts or emails for me
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                                                            • faxxaff
                                                              Confirmed User
                                                              • Dec 2002
                                                              • 2134

                                                              #31
                                                              I can understand that they ask for a photo ID, but utility bills, bank account statements, etc. is just ridiculous because many people simply don't have these kind of documents. I haven't received a bank account statement in years. It's all done online. I have never received a utility bill either. All utilities are included in my rental and so on.

                                                              Can merchant account holders who issued accounts to affiliates override those unjustified holds?
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                                                              • RayBonga
                                                                too cool for highschool
                                                                • Nov 2005
                                                                • 12164

                                                                #32
                                                                Originally posted by basschick
                                                                i got hit with it, too.

                                                                i understand they need some of this for security purposes, but i admit that the sheer amount of info makes me feel uneasy. we've never had to send in this much stuff for anything, including our bank.

                                                                and btw, we've used our epassporte card for years with no issues at all.
                                                                It's ridiculous, they are holding my money. I feel I should be asking for that info

                                                                Comment

                                                                • RayBonga
                                                                  too cool for highschool
                                                                  • Nov 2005
                                                                  • 12164

                                                                  #33
                                                                  Originally posted by RageCash-Ben
                                                                  hopefully Michael will drop in and tell us all whats going on
                                                                  I would bet no one from epass will even answer to thi threads. They'll just pretend they don't exist.

                                                                  A couple of months/years from now they will be issuing a statement lamenting that some hacker broke into their server and all client information was compromised

                                                                  Comment

                                                                  • ThumbLord

                                                                    #34
                                                                    got hit as well, half the documents I do not have, great

                                                                    Comment

                                                                    • u-Bob
                                                                      there's no $$$ in porn
                                                                      • Jul 2005
                                                                      • 33063

                                                                      #35
                                                                      Originally posted by Furious_Male
                                                                      I am not seeing it on my account either but I had already supplied docs when my account hit the threshold at the time.
                                                                      same here.

                                                                      Comment

                                                                      • Klen
                                                                        • Aug 2006
                                                                        • 32235

                                                                        #36
                                                                        Well this is good beacuse it will prevent fraudsters to open massive accounts.I done my verification long time ago so i didnt got this message.

                                                                        Comment

                                                                        • digifan
                                                                          The Profiler
                                                                          • Oct 2002
                                                                          • 14618

                                                                          #37
                                                                          Originally posted by the Shemp
                                                                          i got my card from Kimmy Kim...that should count for something...
                                                                          Just like me Rob, just like me.
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                                                                          Webair Rocks

                                                                          Comment

                                                                          • HairToStay
                                                                            Confirmed User
                                                                            • Oct 2002
                                                                            • 1521

                                                                            #38
                                                                            Got it on 2 accounts. How fucked is it? When I tried to open an account, I could not verify the account because I reversed 2 numbers. So they changed the checking account number to 11-111-1111 and it clearly says BLOCKED and INACTIVE in my account.

                                                                            Yep, they are asking for a bank statement AND voided check on the non-existent account, not the real one attached to that account.

                                                                            They are not a bank. They are not a government agency. They are simply asking for too much information from people who have had accounts for years.
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                                                                            Comment

                                                                            • Ross
                                                                              Ik ben een aap
                                                                              • Sep 2002
                                                                              • 18874

                                                                              #39
                                                                              Can you use your electron cards at ATM's??

                                                                              Comment

                                                                              • paymeback
                                                                                Confirmed User
                                                                                • May 2005
                                                                                • 1478

                                                                                #40
                                                                                I haven't got it yet but im wondering how im going to find something with my home address on it which epass will want and not a postal address.

                                                                                From what others have said previously it takes weeks to get sent in documents verified, i wonder how long it will take now?
                                                                                ICQ:36-43-49-11

                                                                                Comment

                                                                                • basschick
                                                                                  Confirmed User
                                                                                  • Jan 2001
                                                                                  • 2540

                                                                                  #41
                                                                                  i've had my account for years without any problems and i use it all the time. how will asking me for a copy the back and front of my credit card - i don't load my epassporte, i only receive payments - help keep out fraud? a drivers license or bank statement was one thing, but all this stuff - our banks didn't ask us for this much stuff.

                                                                                  Originally posted by KlenTelaris
                                                                                  Well this is good beacuse it will prevent fraudsters to open massive accounts.I done my verification long time ago so i didnt got this message.
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                                                                                  Comment

                                                                                  • ThumbLord

                                                                                    #42
                                                                                    yes I just took all money out Ross

                                                                                    Comment

                                                                                    • Nikki_Licks
                                                                                      Confirmed User
                                                                                      • May 2005
                                                                                      • 6323

                                                                                      #43
                                                                                      Epass has way too many problems running their day to day functions. I wouldn't give them any extra personal info. I am sure as soon as someone has their personal info stolen from pass?s new attempt of great security, epass will come up with some bogus excuse, if you can get any customer service at all.
                                                                                      And wanting this info to have your daily limit raised is total bullshit. They have no business requesting your personal information, PERIOD!
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                                                                                      Comment

                                                                                      • Lee
                                                                                        Confirmed User
                                                                                        • Aug 2002
                                                                                        • 2977

                                                                                        #44
                                                                                        Im prepared to say goodbye to them rather than trust them with my documents.

                                                                                        Comment

                                                                                        • natas
                                                                                          Confirmed User
                                                                                          • Mar 2002
                                                                                          • 3377

                                                                                          #45
                                                                                          they are asking for way too much information. as already said here, credit card and bank statements, I just don't have - why waste paper? I get them all online.

                                                                                          Plus I'm travelling attm and will be for some time, which makes it all the more harder for me.

                                                                                          stupid move on their part

                                                                                          Comment

                                                                                          • BlackCrayon
                                                                                            Too lazy to set a custom title
                                                                                            • Jun 2003
                                                                                            • 19634

                                                                                            #46
                                                                                            Maybe if enough noise is made they'll change their minds...
                                                                                            you don't know you're wearing a leash if you sit by the peg all day..

                                                                                            Comment

                                                                                            • HairToStay
                                                                                              Confirmed User
                                                                                              • Oct 2002
                                                                                              • 1521

                                                                                              #47
                                                                                              2 weeks ago they stopped processing for gambling.

                                                                                              Yesterday they began a sweep of asking long-time account holders for documentation.

                                                                                              Something is fishy and not quite Kosher to me.
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                                                                                              • Nikki_Licks
                                                                                                Confirmed User
                                                                                                • May 2005
                                                                                                • 6323

                                                                                                #48
                                                                                                Originally posted by Lee
                                                                                                Im prepared to say goodbye to them rather than trust them with my documents.

                                                                                                Probably a smart move

                                                                                                If they can't keep your money safe in your account and away from hackers, how are they going to keep your personal info safe?....
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                                                                                                • Juicy D. Links
                                                                                                  So Fucking Banned
                                                                                                  • Apr 2001
                                                                                                  • 122992

                                                                                                  #49
                                                                                                  what did this notice say and i assume it showed up in the "messages" section?

                                                                                                  anybody can copuy n paste

                                                                                                  Comment

                                                                                                  • Ross
                                                                                                    Ik ben een aap
                                                                                                    • Sep 2002
                                                                                                    • 18874

                                                                                                    #50
                                                                                                    Originally posted by Juicy D. Links
                                                                                                    what did this notice say and i assume it showed up in the "messages" section?

                                                                                                    anybody can copuy n paste
                                                                                                    You see it as soon as you log in Juicy. Here is what it says:

                                                                                                    Account Alert!
                                                                                                    It has been requested that you submit documentation regarding your epassporte account. To view the details of this request and submit requested information, please click HERE or select "Upload Documents" from the Menu Options listed on the left-hand side of this page.

                                                                                                    We thank you for your assistance in this matter.

                                                                                                    Comment

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