Thats right. I have been around Hosting for 10 years now and know the worst thing the customers go through. no one seems to have great support at night. So for the month of march I am offering free hosting tech support. No obligation, offer good from 8 pm wst to 6 am wst on weekdays. I do not care who you host with. just contact me so I know who you are and I will unleash my staff on your issues.
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great offer from a great guy -
“If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”Comment
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So i can fire my night staff ?
heheNeed WebHosting ? Email me for some great deals [email protected]Comment
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what you need? i am offering this for march only though, so i might not fire em just yet.Comment
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Your are offering support for other hosting companies?Comment
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I can prolly tell you a few to target but I wont talk bad about someoneComment
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Interesting offer.. bump for the night crewzi like wafflesComment
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are you serious? do you offer server admin regularly?- Free Premium Domain Lists and Tools at Clickmojo.com
- For Sale: Obscenity.com
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Ycaza you know I do not have any issues with you, I think your a cool guy but out of all people why would you go and post something like that?
We have excellent night staff including myself at nights. I understand what your saying maybe most host's do not but please do not just go out there saying no one has good night support.
Thx peaceLast edited by split_joel; 03-14-2008, 01:41 AM.E-mail marketing - Automation Scripting - IP Space
AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465Comment
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Strange offer? My host has the best support no matter what time it is if they didnt I wouyld leave, but I guess there might be some people here that are stupid enough to be with a host that doesn't have good 24/7 support?
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And then people are suprised why i reccomend ycaza hosting(righthosting.com).He will help you even if you dont host with him.Comment
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Let's match that offer Joel.
Give the public some redundancy for good wills sake.Comment
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Ah. I was just wondering if you guys were offering services like EasyServerManagement.com does for a monthly fee or by project, etc.. for people who are hosted with unmanaged servers.- Free Premium Domain Lists and Tools at Clickmojo.com
- For Sale: Obscenity.com
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Definitely going to keep that in mind, though your old buddies at OC3/PacficRack are doing a good job so far.Comment
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Ha ha ha. I just noticed that it's from 11 PM to 9 AM here on the east coast.
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Hey Joel and Chris and maybe Mike webair... let's send the night crew for a vacation till the end of march and forward the calls to Caz's crew...
Caz I love you and all but WTF? really?QuadraNET - ICQ:2222 15312 - milan [nosp@m] QuadraNET.com
24/7 "REALLY ON-SITE" Support - Completely Premium Network
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this is not pointed at anyone in particular, I am offering a service to people that feel they don't get enough help. every host has a great day guy, I got those too, but I have heard enough complaints from people over my 9 years in the isp hosting business, that I know there is a need. If I can help them, I will. if everyones support is great at that time, then who has to worry? I will have no one to help and my night people can be bored. thats wtf. no dirty pool, no tellin people lies, no bullshit, no underhanded motive. free help, to anyone. nights, on weekdays. shit if I were needing help at night as a hosting customer, I would take me up on it, wouldn't you?Comment
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And all I did is offer redundancy to his great idea, which any good host should offer anyway. :-)Comment
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Are other hosting companies afraid their clients will appreciate better support than they get at "home"?- Free Premium Domain Lists and Tools at Clickmojo.com
- For Sale: Obscenity.com
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QuadraNET - ICQ:2222 15312 - milan [nosp@m] QuadraNET.com
24/7 "REALLY ON-SITE" Support - Completely Premium Network
Public & Private Network, Remote Reboot, Private VLANs
99.99% Guaranteed Network Uptime / BGP4 Multihomed
24/7 LIVE CHAT, Phone and Ticket Support
1-888-5-QUADRAComment
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Oh, I agree. Whether or not it persists will remain to be seen if anyone moves to a new host and tries it out.
Same thing when companies offer specials to get you in the door. Existing old and long-term customers aren't offered the same deals and get stuck with a grandfathered deal that costs them more for much less. Many of them do this.
What do you have to lose, if you aren't already getting adequate support or in at least one situation apparently, any support at all? Try a new hosting company and see if it's the right fit.- Free Premium Domain Lists and Tools at Clickmojo.com
- For Sale: Obscenity.com
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If your company does its job well why be threatened by this thread?Comment
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QuadraNET - ICQ:2222 15312 - milan [nosp@m] QuadraNET.com
24/7 "REALLY ON-SITE" Support - Completely Premium Network
Public & Private Network, Remote Reboot, Private VLANs
99.99% Guaranteed Network Uptime / BGP4 Multihomed
24/7 LIVE CHAT, Phone and Ticket Support
1-888-5-QUADRAComment
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ten years experience but no buy link on siteComment
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interesting offer there
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QuadraNET - ICQ:2222 15312 - milan [nosp@m] QuadraNET.com
24/7 "REALLY ON-SITE" Support - Completely Premium Network
Public & Private Network, Remote Reboot, Private VLANs
99.99% Guaranteed Network Uptime / BGP4 Multihomed
24/7 LIVE CHAT, Phone and Ticket Support
1-888-5-QUADRAComment
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well, i for one am not worried. just do a search on pacificrack here on GFY or webhostingtalk to see how we maintain our support quality even long past when you first signed up
the only real reason that a host wouldnt have good night time support is A) bad management or B) cant afford it YETComment
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great thread... good move to get new people.. this is a great ideaComment
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wpw this thread is really creating some angst. I am so milquetoast when it comes to posts usually. I haven't even thrown in the programming or script writing/fixing part too yet. oh yeah the diswtributed real-time streaming with no buffer is almost ready too.
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Seems like desperate times from wronghosting to me. All dis says is you gots too much time on da hands syndrome imo. If people wanted you on they servers they woulda went wit your company
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Need Content? ADULTCENTRO ROCKS! ADULTCENTRO.COMComment
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I was going to stay out of this, but I have to interject. In all fairness to SI I know for fact that they have offered their services to others that had unmanaged servers and had an issue that was being difficult. So I know this "unique" offer has been made before.
Additionally, I have seen many owners and techs offer suggestions and assistance to non-customers many times. We have done it too.Comment
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Actually It doesn't look like this raised any "furor" with any of the hosts other than oc3 and pacific rack which is the co you used to work for. It dosen't seem to have made any other real hosts give it the time of day.
The bottom line is if anyone is not getting the support they think is good for what they need or are paying for they should be looking for a better solution anyway.
Check Your Internet Speed;
http://www.speakeasy.net/speedtest/Comment
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Phatservers is a great company and I'm in the process of moving all my shit there. Whenever I have had an issue 24 hours a day I've been answered within the hour. Which has been only a handful of times i've had to ask for something and I've been with them for about 3 years. They never really have an issue. But sadly they have finally come up short and I might need your expertise.
They have not been able to find my wallet could you please help me out.Last edited by xclusive; 03-15-2008, 06:12 PM.Comment
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i guess you didn't see my post, or the other hosting companies posts either (since you say its only PR and OC3)Actually It doesn't look like this raised any "furor" with any of the hosts other than oc3 and pacific rack which is the co you used to work for. It dosen't seem to have made any other real hosts give it the time of day.
The bottom line is if anyone is not getting the support they think is good for what they need or are paying for they should be looking for a better solution anyway.
if i was worried about having bad support, i wouldnt post about it, i would drive down to my NOC and do something about it.
i am completely confident in my support, just like Caz is of his own.
I don't have to do anything but search pacificrack on webhostingtalk.com, google, or right here on GFY.com to find out how well PR is doing.
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