"Webair sucks!!!!" etc - Page 2 - GoFuckYourself.com

Boss Traffic Jim · 02-13-2008, 06:19 PM

Quote:

Originally Posted by Sausage

You gotta wonder how some of these companies get those xbiz awards?! Surely they are a joke by now. Webair is an ok budget host and far from the worst but hardly deserving an award compared to the other very reliable premium hosts we have in this industry (natnet, isprime, etc)

I remember Split Infinity getting the big awards 2 years or so and I used them and found them to be the most incompetent amateur host I have used to date. Box was constantly down, they asked us to post good stuff about them on GFY as a thankyou for answering our support ticket and getting our box back up, only to have it die again in a few days and over and over again. Not only that but their ticket system broke down half way through the mess and tickets were going nowhere. Then you go on GFY to see everyone crowing about how awesome they are... what a crock of shit that was.

Well said

Rochard · 02-13-2008, 06:20 PM

You can tell exactly how good a host is by calling them at 3am locally their time. If someone picks up, they are pretty good.

National Net's phone number is 404-420-7000 at any time of the day or night and see how long it takes for them to pick up. Their support is the best!

Tiffany Preston · 02-13-2008, 07:31 PM

for me as well they as been their on all support that i need

they are great

bashbug · 02-13-2008, 11:20 PM

Nat Net is having a price match sale, go with them

rowan · 02-14-2008, 02:19 PM

Quote:

Originally Posted by bashbug

Nat Net is having a price match sale, go with them

I think that sale ended a few days ago.

If I switched hosts every time there was a problem I'd spend all my time waiting for FTP to finish and DNS to update........

Wolfy · 02-14-2008, 02:46 PM

used webair.

hated em.

switched to oc3 - no problems since.

AliGbone · 02-14-2008, 03:01 PM

ova 18 servers and gettin 2 more as we speak! I been wit dem all and webair by far da best. Maybe you just dont know how dey work ..sometime things just dont work out with some people who cant seem to get anythin right. Seem like the majority stickin wit da webair crew like me

Allllll da best on da big award guyz!

Boooyakaaaasha!

Brent 3dSexCash · 02-14-2008, 03:18 PM

Quote:

Originally Posted by AliGbone

ova 18 servers and gettin 2 more as we speak! I been wit dem all and webair by far da best. Maybe you just dont know how dey work ..sometime things just dont work out with some people who cant seem to get anythin right. Seem like the majority stickin wit da webair crew like me

Allllll da best on da big award guyz!

Boooyakaaaasha!

I have had The Planet as a host for awhile now, and they have been great. Maybe got a special but...

1 Supermicro \ Dual Xeon - TotalControl RackModule \ X5DPR-IG2+
2 Intel \ 2.8 GHz 533FSB \ P4 Xeon
1 Hynix \ DDR 266 ECC \ 3GB
1 Unknown \ Onboard \ IDE
2 Western Digital \ 120GB:IDE:7200RPM \ WD1200JB
1 TotalControl \ IPMI \ 1.5

250/month

Barefootsies · 02-14-2008, 03:22 PM

Quote:

Originally Posted by webair

Im going to see if i can put WEBAIR live person support links on GFY =)

rowan · 02-14-2008, 10:18 PM

Quote:

Originally Posted by AliGbone

Maybe you just dont know how dey work ..sometime things just dont work out with some people who cant seem to get anythin right.

I shouldn't need to know how dey work, common sense suggests that if a box fails and they don't have the root pass they should contact the customer immediately. Nah, it makes more sense to dick around for 3 hours then send an email.

Bhunter · 03-02-2009, 09:22 AM

go with phatservers.net , you can't go wrong there.

HorseShit · 03-02-2009, 09:27 AM

why did you bump a year old thread lol

rowan · 03-02-2009, 10:08 AM

Haha, nice to see this thread again.

Funny how they hadn't responded to a ticket after nearly 2 hours yet the thread here got a response in 12 minutes.

brassmonkey · 03-02-2009, 10:45 AM

hahahahaha a good read i had a bad one with webair

SarahLLO · 03-02-2009, 10:45 AM

Just weighing in here... I hosted with Webair for awhile, and while they were generally courteous to deal with once I got ahold of them, my sites did go down constantly - at least once a month, and 90% of the time I had to be the one to notice it, because it seemed like they didn't monitor uptime/downtime at all.

In my last few months with them, my sites began going doing 1-2x a week, and sometimes I'd sit in support chat waiting for a response after they told me to "hold on" for an hour plus. To their credit, often they would try and call me later (usually Gerard, at times I got the feeling he was the only one who gave a shit), but I rarely got to speak with them because of my schedule (that is not really their fault, though).

I did notice that the quickest way to get attention from them if their techs had disappeared in support chat or whatever was a GFY thread. Sad but true, it left me with the impression that they didn't care unless you told other people about your problems. That may not be the case, but it is how circumstances left me feeling.

However, compare this to Naked Hosting, who I've now been with for a few months... I've had ONE instance of server downtime, and they had noticed it and fixed it by the time I got into their support chat to ask about it (this was perhaps 5 minutes after the sites went down, max).

With Webair, I constantly felt stressed about if my sites were down or up or whatever... I feel very confident with my new host. So I guess what I'm saying is, after having the good experience I've had with Naked, I can't imagine how I or anyone else who experiences the same problems I had with Webair stayed with them month after month.

I think that the final damning thing, for me, was that I had sites with Webair and my server would get knocked out by a Hun listing... but I had 2 sites on Dreamhost virtual that I'd been too lazy to move because I wasn't decided on if I was going to renew them, one got a Hun listing, and Dreamhost VIRTUAL handled the traffic without going down. Um, ouch.

HorseShit · 03-02-2009, 10:58 AM

Quote:

Originally Posted by SarahLLO

I think that the final damning thing, for me, was that I had sites with Webair and my server would get knocked out by a Hun listing... but I had 2 sites on Dreamhost virtual that I'd been too lazy to move because I wasn't decided on if I was going to renew them, one got a Hun listing, and Dreamhost VIRTUAL handled the traffic without going down. Um, ouch.

goldfish · 03-02-2009, 11:46 AM

Quote:

Originally Posted by banthis

I think most of you have no idea what you are talking about.. I have gone through a TON of hosts. Not ONE has come close to webair's support. The live help is always there and you can always call. Ive never had a problem once with reaching them. They win awards for a reason

This gets my vote as well. I love Webair!

WebairGerard · 03-02-2009, 11:52 AM

This post is over a year old that someone bumped. for the record support is available 24x7x365 via phone, live chat and ticket system.

02-13-2008, 06:20 PM	#52
Rochard Jägermeister Test Pilot Industry Role: Join Date: Dec 2001 Location: NORCAL Posts: 73,955	You can tell exactly how good a host is by calling them at 3am locally their time. If someone picks up, they are pretty good. National Net's phone number is 404-420-7000 at any time of the day or night and see how long it takes for them to pick up. Their support is the best! __________________ “The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL \| THE BEST ADULT MAILING SOLUTION

02-13-2008, 07:31 PM	#53
Tiffany Preston Confirmed User Join Date: Nov 2006 Posts: 1,555	for me as well they as been their on all support that i need they are great __________________ Tiffany Preston ICQ: 491-139-605 There is a New Chick on the Block ! www.TiffanyPreston.com www.Mybestfetish.com www.NaughtySarahathome.com www.mykinkysister.com www.Nastynaughtybitches.com www.RussiansLikeItBig.com

02-14-2008, 03:01 PM	#57
AliGbone Confirmed User Join Date: Sep 2004 Location: alabama Posts: 547	ova 18 servers and gettin 2 more as we speak! I been wit dem all and webair by far da best. Maybe you just dont know how dey work ..sometime things just dont work out with some people who cant seem to get anythin right. Seem like the majority stickin wit da webair crew like me Allllll da best on da big award guyz! Boooyakaaaasha! __________________ I'm not Ali A, not Ali B, Ali C, Ali D, Ali E, Ali F... but... Ali G! Booyakasha!!!! Need Content? ADULTCENTRO ROCKS! ADULTCENTRO.COM

03-02-2009, 10:45 AM	#64
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 77,228	hahahahaha a good read i had a bad one with webair __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

03-02-2009, 11:52 AM	#68
WebairGerard Confirmed User Industry Role: Join Date: Sep 2005 Posts: 8,113	This post is over a year old that someone bumped. for the record support is available 24x7x365 via phone, live chat and ticket system. __________________

02-13-2008, 11:20 PM	#54
bashbug Confirmed User Join Date: Oct 2005 Location: Boston Posts: 929	Nat Net is having a price match sale, go with them

02-14-2008, 02:46 PM	#56
Wolfy Confirmed User Industry Role: Join Date: Dec 2003 Location: Wisconsin Posts: 3,574	used webair. hated em. switched to oc3 - no problems since.

03-02-2009, 09:22 AM	#61
Bhunter Confirmed User Industry Role: Join Date: Dec 2006 Location: Amsterdam Posts: 1,119	go with phatservers.net , you can't go wrong there.

03-02-2009, 09:27 AM	#62
HorseShit Too lazy to set a custom title Join Date: Dec 2004 Posts: 17,513	why did you bump a year old thread lol

03-02-2009, 10:08 AM	#63
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	Haha, nice to see this thread again. Funny how they hadn't responded to a ticket after nearly 2 hours yet the thread here got a response in 12 minutes.

03-02-2009, 10:45 AM	#65
SarahLLO Confirmed User Join Date: Oct 2007 Location: OH Posts: 1,168	Just weighing in here... I hosted with Webair for awhile, and while they were generally courteous to deal with once I got ahold of them, my sites did go down constantly - at least once a month, and 90% of the time I had to be the one to notice it, because it seemed like they didn't monitor uptime/downtime at all. In my last few months with them, my sites began going doing 1-2x a week, and sometimes I'd sit in support chat waiting for a response after they told me to "hold on" for an hour plus. To their credit, often they would try and call me later (usually Gerard, at times I got the feeling he was the only one who gave a shit), but I rarely got to speak with them because of my schedule (that is not really their fault, though). I did notice that the quickest way to get attention from them if their techs had disappeared in support chat or whatever was a GFY thread. Sad but true, it left me with the impression that they didn't care unless you told other people about your problems. That may not be the case, but it is how circumstances left me feeling. However, compare this to Naked Hosting, who I've now been with for a few months... I've had ONE instance of server downtime, and they had noticed it and fixed it by the time I got into their support chat to ask about it (this was perhaps 5 minutes after the sites went down, max). With Webair, I constantly felt stressed about if my sites were down or up or whatever... I feel very confident with my new host. So I guess what I'm saying is, after having the good experience I've had with Naked, I can't imagine how I or anyone else who experiences the same problems I had with Webair stayed with them month after month. I think that the final damning thing, for me, was that I had sites with Webair and my server would get knocked out by a Hun listing... but I had 2 sites on Dreamhost virtual that I'd been too lazy to move because I wasn't decided on if I was going to renew them, one got a Hun listing, and Dreamhost VIRTUAL handled the traffic without going down. Um, ouch.