Are people being unfair to Epassporte?

plain yes. They are attempting to meet the needs of too many, so a decision as to what best they pursue would see it firm up.

Epassporte definitely needs more employees like Michael to handle customer support.
+ neater operation processing

other than that everything 's cool on my side

that depends on how you look at it

is it unfair to hold the company responsible for allowing scammers to rape and pillage the very people who keep them in biz

i guess its a matter on how you look at things really..

Michael is the King welcome back Michael

Unfair? I don't think so.

I thought the current placement of this thread was ironic

Considering their high fees they should have excellent customer service and fraud protection...... and they have neither.

fact is the only securty anyone has with epassporte is there password.

There are no checks and balnces with epassporte.

enter password...change password..change email apply for new cards and transfer money to another epass acount..epass wont notify you of any of this except send an email to the adrees they have on file...no phone call ..no faxs no securty questions.....somone gets into your account..not only are you fucked...epass wont cover a dime.

Epassporte issues are almost entirely related to how their customer service works (or doesn't work). I would say that 90% plus of the complaints I see on here are people who are using it for what it isn't: A bank, a long term money storage facility, or a way to circumvent certain income reporting requirements that might come with checks or wires.

Typical Epass card has a transaction limit of about $500. There are people on here bitching about losing $5000 plus when someone hacks into their accounts. These are people who are being very unrealistic about how they are using the Epass system, this is certainly near the edge of the limits of the system overall.

If you have more than the withdrawl limit in your account and you aren't intending to pay someone with it, you probably should withdraw it when you have time. It isn't a bank account, you shouldn't be holding money in there long term. Maybe 2 times your limit?

Customer service at Epass is borderline poor, and certainly doesn't run at internet speed. But people with unrealistic expectations will always be disappointed, no matter how good things get.

I didn't read the other threadsa before starting this.

All I know is my own experience.

Having said that, I know the limitations of epassporte security systems (= one password, not much different from paypal), so I change my password regularly and also never use the same password as I use for other sites.

alex bascally you are saying "we allknow epass is fucked ..its ok to use them just dont keep money in there becaue everyone knows you can lose it "

thats like saying "its ok to buy cocaine from larry...but just do a little ..cause he cuts the shit with poison and if u use to much you will die"

Welcome back Michael, look forward to see where epass goes from here.

I think what Alex said is that ePassporte is a payment processing service, not
a bank. Therefore the appropriate use of epassporte is for receiving payments,
not for the long term storage of large amounts of money.