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Old 10-01-2007, 03:35 AM   #1
CreatineGuy
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Paycom form --> "The page cannot be displayed"

When I try to signup in some sites, I get "The page cannot be displayed" using the paycom form.

3 out of every 4 times I try this test, I get that page after pressing the complete signup button there:

https://wnu.com/secure/fpost.cgi

Has anyone else noticed this? I tested this for 1 week, every day, and getting the same error in a random basis. Tried this from different computers and different connections to be sure it was not a problem on my end.

The problem shows up when I use internet explorer 6.0. The problem does not show up with explorer 7.0. Also, no problem with Netscape or Firefox. When I use netscape and display the page like Explorer, I get the problem. When I display the page like Firefox, I don't have any problem.

When I go to https://www.billingsupport.com/index.html using internet explorer 6.0, I get many "The page cannot be displayed" messages. When I use firefox or explorer 7.0 in that page, I don't have any problem and everything works fine.

But, there is some problem these guys from paycom need to fix, since their platform is not working fine with explorer 6.0.


Also, another thing these guys need to review, in the bottom of that Credit card form, when you go to the name label to fill in your name, in the bottom it says "euepoch.com" will appear in your statement.

Then you press in another label and the text in the bottom changes, and it says "EuPaycom.net" will appear in your statement.. If I were a surfer, I would not signup under such kind of form. And If I did, I would probably get the "Page cannot be displayed" If I belong to the 50% of the surfers who use explorer 6.0.
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Old 10-01-2007, 03:42 AM   #2
yahoo-xxx-girls.com
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Perhaps you should say something to the admin of that company directly instead of posting your problem here? Would that not be more effective?

.
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Old 10-01-2007, 03:48 AM   #3
tolik
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POST NOT ALLOWED W/O PARAMETERS !!

it what i getting
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Old 10-01-2007, 04:37 AM   #4
CreatineGuy
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Quote:
Originally Posted by Balalsubturfyooj View Post
Perhaps you should say something to the admin of that company directly instead of posting your problem here? Would that not be more effective?

.
Well, do you have a contact of paycom who will take my inquiry and give me a solution or even fix this problem?

I don't want to contact some 3rd world outsourced support guy who will hardly give me a solution or even answer my email.

Last edited by CreatineGuy; 10-01-2007 at 04:39 AM..
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Old 10-01-2007, 04:55 AM   #5
tolik
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btw - are you sure what this is not your pc problem caused this?
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Old 10-01-2007, 05:32 AM   #6
Greg MissionD
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They have killer support support/@/epoch.com
There is also live support when you log in your system no?
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Old 10-01-2007, 05:40 AM   #7
rowan
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Look in internet options -> advanced and find something about replacing errors, untick that so you can see what is *really* being returned by the server, rather than Microsoft's dumbed down boilerplate message.
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Old 10-01-2007, 06:06 AM   #8
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as far as i know NONE of Epoch/Paycom support staff is in a '3rd world' country, last i knew they were all in LA. about as first world as it gets, so hows about instead of bitching you go ask one of them for help.

your ignorance shows that you haven't even attempted to seek help yet. had you tried, the first sentence of this post wouldn't be news to you about now.
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Old 10-01-2007, 06:08 AM   #9
bobby666
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...........maybe a display problem....................
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Old 10-01-2007, 09:47 AM   #10
Shap
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Anybody get an update to what the problem was?
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Old 10-01-2007, 10:10 AM   #11
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We are looking into this now to see if we can re-create the same scenario.

Feel free to contact me directly with any additional information you might have.

And for the recored, our support team is in Santa Monica, California and operates 24/7/365.

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Old 10-01-2007, 10:13 AM   #12
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Thanks for looking into this Rand
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Old 10-01-2007, 10:59 AM   #13
Rand
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CreatineGuy - Can you hit me up on ICQ or drop me a line?

We would like some additional info from you to isolate any problems. We have not been able to recreate the same results you are experiencing and we would like to find out more about why you are experiencing the problem.

Contact info in sig. -- Thanks

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