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Old 09-23-2007, 03:13 PM   #1
MrPinks
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:mad Great, more epassporte problems and Michael is out until the 8th

Fucking epassporte! I tried to withdraw $600 to my bank account. After I pressed accept on the withdraw it went to a page that said error and the withdraw did not go through but the money was deducted from my account and I was not charged the $2 withdraw fee which proves that the
withdraw was not successful. Now I am out $600 that is missing in limbo because of this mess and to top it off Michael is out until the 8th. I don't know if I will get any decent help with this issue until he returns. Anyone else have similar problems?
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Old 09-23-2007, 03:16 PM   #2
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finally some REAL drama......

No I have not had any problems with epassporte. Sorry to hear about yours. Thats a nice piece of change they lost.
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Old 09-23-2007, 03:33 PM   #3
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it happedn to me too on friday.

the 2nd page after submit times out and my account is short 600 bucks. im waiting to see if my bank acct gets credited the money
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Old 09-23-2007, 03:35 PM   #4
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breathe.........

calm..........

ready?..............

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Old 09-23-2007, 03:38 PM   #5
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breathe.........

calm..........

ready?..............

Call them...........
yeah and get some brainless twit with ZERO customer service ability to tell u they will opne a trouble ticket and get back to you in 7-10 business days

Michael O is the ONLY reason i continue to use epass even though on a very limited basis
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Old 09-23-2007, 03:42 PM   #6
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Old 09-23-2007, 03:43 PM   #7
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i have $7700 in the account, can i get that wired to me all at once? or is there a limit per wire? i know ach is only 600, what about wire
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Old 09-23-2007, 03:53 PM   #8
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Why do people use Epassporte? I don't get it. Are you trying to hide your income? Get a wire or a check. Use real, reliable banks. From the threads I read, they are so fuckin shady. Limits on withdraws? Limits on wires? Taking multiple days to move small amounts of money? Accounts getting hacked and people transfering money with no problems? Gimme a break.

Last edited by noone1; 09-23-2007 at 03:55 PM..
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Old 09-23-2007, 04:01 PM   #9
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Why do people use Epassporte? I don't get it. Are you trying to hide your income? Get a wire or a check. Use real, reliable banks. From the threads I read, they are so fuckin shady. Limits on withdraws? Limits on wires? Taking multiple days to move small amounts of money? Accounts getting hacked and people transfering money with no problems? Gimme a break.
We have a lot of affiliates outside of the United States that rely on epass because frankly checks and wires are both just too expensive for small amounts of money. For an affiliate to build up hundreds of dollars worth of sales it takes time and dedication.

It's really a shame that there isn't a reliable option for these affiliates. Being charged $20 to cash a $50 check just doesn't make sense.
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Old 09-23-2007, 04:07 PM   #10
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i have $7700 in the account, can i get that wired to me all at once? or is there a limit per wire? i know ach is only 600, what about wire
You can send that to my epass account and i will wire then to you.
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Old 09-23-2007, 04:16 PM   #11
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Michael O is the ONLY reason i continue to use epass even though on a very limited basis
Then you are a fool. What of he dies, quits or gets fired?
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Old 09-23-2007, 04:19 PM   #12
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You can send that to my epass account and i will wire then to you.
yea right. on a cold day in hell
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Old 09-23-2007, 04:47 PM   #13
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yea right. on a cold day in hell
I did similar transcation already (1200$) so i dont see why i could'nt do for someone else too.But if you willing to wait months for wire off on epass no problem
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Old 09-23-2007, 04:48 PM   #14
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how do i know you arent going to just pocket it? i dont trust a mother fucker on this site
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Old 09-23-2007, 05:04 PM   #15
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how do i know you arent going to just pocket it? i dont trust a mother fucker on this site
First,you can ask that guy with who i already did transcation.Maybe 1200$ look much smaller compared to 7700$ but it's not such big different.
Actualy i just found out i cant do such transcation beacuse i have 770$ daily withdraw limit which means it will took 10 days to withdraw money plus wire time and i think you probaly want to get money asap out of epassporte.
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Old 09-23-2007, 05:04 PM   #16
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We have a lot of affiliates outside of the United States that rely on epass because frankly checks and wires are both just too expensive for small amounts of money. For an affiliate to build up hundreds of dollars worth of sales it takes time and dedication.

It's really a shame that there isn't a reliable option for these affiliates. Being charged $20 to cash a $50 check just doesn't make sense.
100% agree.
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Old 09-23-2007, 05:08 PM   #17
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First,you can ask that guy with who i already did transcation.Maybe 1200$ look much smaller compared to 7700$ but it's not such big different.
Actualy i just found out i cant do such transcation beacuse i have 770$ daily withdraw limit which means it will took 10 days to withdraw money plus wire time and i think you probaly want to get money asap out of epassporte.
right, i want to get the money out of there asap. dont trust it there at all
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Old 09-23-2007, 06:05 PM   #18
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ePassporte is gonna take a shit very, very soon. Why are you still using them? Not read the boards often enough to see the many, many people who have problems with them?
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Old 09-23-2007, 06:19 PM   #19
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it happedn to me too on friday.

the 2nd page after submit times out and my account is short 600 bucks. im waiting to see if my bank acct gets credited the money
Be sure to let us know in 10 days or so when it finally *might* go through.
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Old 09-23-2007, 06:23 PM   #20
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ePassporte is gonna take a shit very, very soon. Why are you still using them? Not read the boards often enough to see the many, many people who have problems with them?
There is no real competition for adult p2p money transfers.
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Old 09-25-2007, 10:02 AM   #21
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It's been a couple of days and guess what - no fucking response from several emails. I have heard horror stories about their phone support. Looks like their email support is the same - pure shit.
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Old 09-25-2007, 10:15 AM   #22
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Just tried to withdraw some money again. Same fucking problem. This is bullshit. Going to contact them.
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Old 09-25-2007, 10:23 AM   #23
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Fucking epassporte! I tried to withdraw $600 to my bank account. After I pressed accept on the withdraw it went to a page that said error and the withdraw did not go through but the money was deducted from my account and I was not charged the $2 withdraw fee which proves that the
withdraw was not successful. Now I am out $600 that is missing in limbo because of this mess and to top it off Michael is out until the 8th. I don't know if I will get any decent help with this issue until he returns. Anyone else have similar problems?

I have problems with them all the time. Last night same exact thing happened with two different withdrawals and one the day before. I now have three tickets out to have three transactions returned.

They always get it back to you, but it's a pain in the ass because it's always something with them. Just get used to having to deal with them and look at each transaction like a game in vegas that doesn't give you anything back.

I wish someone would start up a company to compete with them because they are without question one of the worst financial institutions ever created that isn't intentionally trying to rip you off.
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Old 09-25-2007, 10:45 AM   #24
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is their support that sucky?
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Old 09-25-2007, 10:54 AM   #25
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Why do people use Epassporte? I don't get it. Are you trying to hide your income? Get a wire or a check. Use real, reliable banks. From the threads I read, they are so fuckin shady. Limits on withdraws? Limits on wires? Taking multiple days to move small amounts of money? Accounts getting hacked and people transfering money with no problems? Gimme a break.
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ePassporte is gonna take a shit very, very soon. Why are you still using them? Not read the boards often enough to see the many, many people who have problems with them?
No other options. You guys living in the USA are lucky (although checks are a pretty lame way to transfer money in the 21st century.)
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Old 09-25-2007, 10:56 AM   #26
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Old 09-25-2007, 11:06 AM   #27
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I use them because the US Postal service is almost as horrible as they are and I get so many small checks that I can't keep track if they are lost in the mail. I can keep track of the big ones, but not the ones coming from sponsers I forgot I had. Epassporte just gets them all dumped in there when I wasn't even expecting them. That's there benefit.

The secret is to withdraw them as fast as they come in and eat the $2 fee no matter how small they are cause there is a 50-50 chance something is going to screw up. Never let it build up. Even if it keeps screwing up when you get up to a Grand you can do a wire transfer.

They've been working on their servers for the last year, and every time they fix one thing another thing happens. I think they're using first year techs from some lame ass trade school and probably paying them in used computer parts

You have to get on the phone with them each time something happens no matter how many times in one day, and when something like this goes on expect almost an hour wait on the phone. Last night I was 45 minutes my second time and almost a half hour during the day my first time.

Last edited by smutnut; 09-25-2007 at 11:08 AM..
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Old 09-25-2007, 11:06 AM   #28
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Call them man..

And in the mean time use the ATM only.
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Old 09-25-2007, 11:08 AM   #29
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Funny thing is how people costantly claim epass will be down and that goes years by years.
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Old 09-25-2007, 11:11 AM   #30
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There is no real competition for adult p2p money transfers.
There will be soon
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Old 09-25-2007, 11:15 AM   #31
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it happedn to me too on friday.

the 2nd page after submit times out and my account is short 600 bucks. im waiting to see if my bank acct gets credited the money
You're a fucking liar.

2 months ago you claimed to have stopped using epassporte because of how bad they sucked.
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Old 09-25-2007, 11:20 AM   #32
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Guys Listen Up ! Run a Google Search with the KEYWORD " EPASSPORTE SUCKS " You'll be SHOCK of what you can find and read and BE IN FOR A SHOCK !!
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Old 09-25-2007, 11:25 AM   #33
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Don't wait on the emails, the queue was 12-14 days long when I was stuck in it. That's just the queue for them to LOOK at the email, no guarantee of proper action after that wait.
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Old 09-25-2007, 11:25 AM   #34
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You're a fucking liar.

2 months ago you claimed to have stopped using epassporte because of how bad they sucked.

I don't think he's lying. That's what happened to me and that's not the only time they've errored on me. But it's still the best to collect all your small shit checks in one place without having to check out long forgotten sponsers.

I was going to stop using them too, but I can't find anything that works with adult webmasters and lets you collect small checks in one place like that
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Old 09-25-2007, 11:37 AM   #35
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There will be soon
oh yeah?
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Old 09-25-2007, 12:04 PM   #36
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It's been a couple of days and guess what - no fucking response from several emails. I have heard horror stories about their phone support. Looks like their email support is the same - pure shit.
I couldn't have said it better
Sorry to hear about your mishap with them. I don't think the problems will ever change, nor will their terrible customer service
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Old 09-25-2007, 12:34 PM   #37
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Just for an update. There's good news and bad news. They somehow amazingly got my money back to me in under 24 hours (probably cause they know me by name by now), all my transactions. The bad news is, I still can't withdraw, but at least my money isn't going into limbo for the time being. Hopefully, I will be able to later today.

On the bright side I just saved $4 cause I can do all this transactions in one right now if it ever works again

You have to get on the phone with them immediately each and ever time it errors. DO NOT SEND EMAILS. They can barely handle answering the phone.
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Old 09-25-2007, 12:51 PM   #38
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Epassporte sucks, their support is a joke. I have my visa electron card blocked for no reason at all. After calling them they said I need to fill out some forms and send them back to them by email. Did that, still no response after one week.

I am taking my money out of there as it comes. No way I trust them a single dollar.
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Old 09-25-2007, 01:23 PM   #39
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oh yeah?
I won't give it away just yet...but yes, there will be and it will have a few nice unique features as well as fill the needs of adult webmasters and programs. With none of the risk (gambling) or lack of customer support.
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Old 09-25-2007, 01:31 PM   #40
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I won't give it away just yet...but yes, there will be and it will have a few nice unique features as well as fill the needs of adult webmasters and programs. With none of the risk (gambling) or lack of customer support.
Shit, don't keep us in suspense. I've been waiting for something like this since I started having problems with epassporte a year ago. Will all the sponsers want to use them? Because that seems to be the biggest problem getting all the sponsers on board
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Old 09-25-2007, 01:37 PM   #41
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Shit, don't keep us in suspense. I've been waiting for something like this since I started having problems with epassporte a year ago. Will all the sponsers want to use them? Because that seems to be the biggest problem getting all the sponsers on board
We will have special incentives that will hopefully get enough sponsors to adopt it, especially those who dropped epassporte or wish to drop them once they have an alternative. We will also offer special incentives to attract end-users for the service. It will be available around the globe.

That's all the info I'm spilling for now...we don't want anyone to rip off our ideas before it's officially launched
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Old 09-25-2007, 01:50 PM   #42
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Had a bank withdrawl fail twice today but it did not deduct it from my account.
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Old 09-25-2007, 01:55 PM   #43
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Had a bank withdrawl fail twice today but it did not deduct it from my account.
I was about to try them again but guess I'll wait now. I'll call them tomorrow if I can't get it to withdraw by tonight (or tonight if it goes into limbo again)
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Old 09-25-2007, 02:05 PM   #44
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I had my account suspended because I had more then $5000 in it, and it took over 2 months of sending them the exact email with the requested information and wasting countless hours on the phone with the idiots on their customer support line (who couldn't do jack shit) before I got the problem sorted through Michael.

Epass is ok when it works, but when things fuck up be prepared to go through hell to get your money back.
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Old 09-25-2007, 02:08 PM   #45
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still waiting on support help myself for a week now
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Old 09-25-2007, 02:16 PM   #46
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I had my account suspended because I had more then $5000 in it, and it took over 2 months of sending them the exact email with the requested information and wasting countless hours on the phone with the idiots on their customer support line (who couldn't do jack shit) before I got the problem sorted through Michael.

Epass is ok when it works, but when things fuck up be prepared to go through hell to get your money back.
I never let my account build up like that with them. I withdraw each and every payment that gets put into that account, even the smallest payment from the smallest sponser. Usually something screws up more times than not so I like to get as much as I can as fast as I can when it's working
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Old 09-25-2007, 02:18 PM   #47
Varius
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Originally Posted by smutnut View Post
I never let my account build up like that with them. I withdraw each and every payment that gets put into that account, even the smallest payment from the smallest sponser. Usually something screws up more times than not so I like to get as much as I can as fast as I can when it's working
Best thing to do if you expect to have more than 5K balance is contact them before to send them your documents then they shouldn't need to 'suspend' it later. However I agree, I don't let my balance get too high either, maybe to $2-3K at most for limited times...
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Old 09-25-2007, 02:31 PM   #48
Hoobie
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The reason why I let it get so high was because they fucked up the sending of my Visa Electron card, and I had to wait 2 months before I got it. Also I was living in Australia at the time, and the aussie dollar vs USD hit it's highest rate in 18 years, and I didn't want to cash out at the peak.
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Old 09-25-2007, 06:35 PM   #49
smutnut
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Just a heads up. I just made a withdrawal and it seemed to go through like it was supposed to. So in case anyone is waiting around, their servers might be back up right now at least temporarily. You might want to make your move.
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Old 09-25-2007, 06:55 PM   #50
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