A Somber Moment This Morning.

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  • D
    Confirmed User
    • Jan 2006
    • 7412

    #1

    A Somber Moment This Morning.

    I come in to the office this morning to a message left on our customer support line overnight. It was a woman calling in regarding an account "her son signed up for."

    "Great," I think... another mother complaining that her underage son stole her credit card to make a fraudulent purchase, and some how thinks we're to blame for it all.


    I dial in the numbers... she picks up, and it turns out I couldn't have been more wrong.

    Her son was sent to Iraq 3 weeks ago, and was killed in action a week after he arrived. She was looking to get his financial matters in order, and so I helped her as I was able.

    I knew the last name sounded familiar... I remember talking to the same user the week before he shipped out.

    Kinda somber when the reality of what's going on hits you like that.
    -D.
    ICQ: 202-96-31
  • pussyluver
    Clueless OleMan
    • Mar 2003
    • 11009

    #2
    If you can, just comp the sale.

    Sad call to handle.

    Comment

    • AsianDivaGirlsWebDude
      Purveyor, Fine Asian Porn
      • Jul 2004
      • 38323

      #3
      Wow! That is really sad...

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      • RayVega
        Confirmed User
        • Jul 2004
        • 4212

        #4
        That really sucks. My brother-in-law just came back from two tours in Baghdad and a tour in Afghanistan. He Say's we don't see 1/10 of the shit that is going on over there.

        What sucks about the story also is the embarrassment that his mom has to know what porn sites he was a member of. That kinda sucks too.

        I hope they bring those boys and girls home soon.
        Ray "The Don" Vega

        Managing Director
        Private Equity Fund

        [email protected]

        Comment

        • G-Rotica
          Confirmed User
          • Aug 2005
          • 4258

          #5
          Wow, that would really suck to have to deal with.

          Comment

          • Donfoolio
            Confirmed User
            • Mar 2006
            • 963

            #6
            wow sad indeed, I would have refunded her and sent some flowers at the very least
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            ICQ: 227853047

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            • kane
              Too lazy to set a custom title
              • Aug 2001
              • 20684

              #7
              That really sucks.

              I had a similar situation happen to me several years ago. I had just started a part time job working for a call center. On my second night the calls we were making were to people in Florida asking them to contact their congressmen and urge them to oppose a cigarette sales tax increase that had been purposed. Obviously the company I was working for had been hired by the tobacco company.

              I call a number and a woman answers the phone. I ask for a Bob and she says he is not there asks who I am. As per the script I tell her my name and that I am calling on behalf of phillip morris tobacco. She then says, "he died from lung cancer about 6 months ago." I didn't know what to say. I just said, "Oh, I'm sorry to bother you." I hung up the phone and told them I needed a different assignment. They didn't give it to me so I went to lunch and never went back.

              Comment

              • RogerV
                Banned!
                • Jul 2002
                • 12591

                #8
                Damn that sucks

                Comment

                • frostyimpressions
                  Confirmed User
                  • May 2007
                  • 918

                  #9
                  That's so sad
                  Lisa

                  Comment

                  • pr0
                    rockin tha trailerpark
                    • May 2001
                    • 23088

                    #10
                    I wouldn't buy it....i did customer support for a 3k+ active member site, & the shit i heard would make you both cry & laugh.

                    Check his name v.s. the official death roster.
                    __________
                    Loadedca$h - get sum! - Revengebucks - mmm rebills! - webair (gotz sErVrz)

                    Comment

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