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I once had a programming error with CCBill, where I was not being credited for certain amounts. I called them on the phone, this great guy answered, who didn't have a clue what I was talking about, but after about 1/2 hour of discussing the situation, and sending him a screencap he was able to understand what I meant.
He sent my issue off to the programming department and I was told it would take about 10 days to fix the glitch (the glitch was just something to do with my account, not a system wide glitch). Within 7 days though (3 days ahead of schedule) they had it fixed, informed me of the money that would be added on to my check and I was happy. I have to say my issue was resolved in a very professional manner and I stand behind them :) |
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glad you caught on... some people will never learn I suppose :upsidedow |
I noticed several glitches in CCBill's system in the last two months (email notifications suddenly turned off, wrong paypage, website and company name mixed up...). I seem to remember having read somewhere they're migrating to a new system version, so I think that's probably the reason.
Comparing CCBill to Ibill is total nonsense though. I dropped Ibill over a year before they went under cause I just couldn't bear dealing with their fucked up system and soviet-style client support any longer. While I had minor issues with CCBill's system and some of their support ppl too, they certainly never gave me anything close to that we-have-no-clue-what-we're-doing-and-we-don't-give-a shit-anyway Ibill feeling. |
CCBIll is great but no one can deny their email support is run by monkeys. Just call them anytime you have a problem.
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Any company as large and complex as CCBill is going to have the occasional glitches in their systems. Consider the number of accounts, affiliates, and transactions that run through them on a daily basis, and you'll realize that you are complaining about a very small fraction of their operations. To compare them to Ibill here is ridiculous!
I'm not saying your problem is insignificant, I'm just saying that if they had large-scale problems, you'd see every thread on every board complaining about it! We've been with CCbill since we started in 99, and I can honestly say they have never dropped a single transaction nor missed a single payment. That has earned my trust. I'm sure that they will make every effort to straighten out your issues. Steve Lightspeed |
I use to love Ibill. In fact as would have sucked the guy who owned Ibill cock. After he sold it for $400m or whatever it was all the owners after must have actually tried to fuck it up.
Seriously they were one of the greatest ever adult companies. To destroy something like that requires serious effort. |
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she'll set up an interview, interview you, and if you show any ability at all to follow directions, she'll hire you. until then, shut the fuck up, what you know about business or the internet can be duplicated with hand puppets. |
Epoch rules
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Nice reply! :thumbsup |
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FYI.. just as a follow up..
after going back and forth for quite some time, we got a check for 650+ on the missing revenue about a month or so after i posted this topic.. a couple hundred bucks here and there with a few odd accounts still need to be addressed, but for the most part things are settled.. ;) |
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50 happy ccbill webmasters :)
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I call bullshit. |
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LOL |
Ok let's make it 100 programs. Lets test it for a month on my program. To make you happy I will set your commisions at 100% . I think you will see that CCbill is no bullshit.
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