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Old 08-04-2007, 01:20 AM   #1
tenderobject
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epass problem.. anyone got this message?

Welcome, XXXXXX!

For security purposes your Account has been placed in a temporary fund protection mode.

For more information and further instructions please contact our Account Holder Services Department at your earliest convenience.

We apologize in advance for any inconvenience this may cause.

hmmm.. not sure how this happened.. i just logged in to my epass to pay my hosting bill. not sure what is this fund protection mode means.. been using epass for quite sometime now but not that much since the epass problem occuring with other crad/acct holder.. have you got this message as well in your account? i have this gift account from damian for a long long time.. its becuase someone sent me money from bussiness account or the main (who gave me gift account) was suspended or something?

damn, i need to pay my hosting bill today! too bad!
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Old 08-04-2007, 01:26 AM   #2
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My account is ok ...... so not to do with me
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Old 08-04-2007, 01:27 AM   #3
tenderobject
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My account is ok ...... so not to do with me
waaah! im fucked up man! i need to pay my hosting bill tonight lol damnit!
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Old 08-04-2007, 01:29 AM   #4
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I would offer to help - but my account is looking a bit empty ATM sorry
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Old 08-04-2007, 01:37 AM   #5
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I would offer to help - but my account is looking a bit empty ATM sorry
thanks man! i'lll try to contact first my hosting! im getting a full force of badluck this weekend!
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Old 08-04-2007, 04:53 PM   #6
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oh man! that's just fucked up!
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Old 08-04-2007, 04:57 PM   #7
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MY epass works fine.
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Old 08-04-2007, 04:58 PM   #8
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tenderobject:

Same bullshit here. What I did: emailed Michael O.
This is what he told me: Take a pic of your id/passport and a pic of a utility bill and e-mail it to him. He will take care of the rest
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Old 08-04-2007, 05:00 PM   #9
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did you try calling them?
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Old 08-04-2007, 05:02 PM   #10
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tenderobject:

Same bullshit here. What I did: emailed Michael O.
This is what he told me: Take a pic of your id/passport and a pic of a utility bill and e-mail it to him. He will take care of the rest
ohh.. thanks man.. i sent michael icq i sent their support an email (will wait for years :P) haven't heard back from him.. my partner epass account are suspended as well! awesome! utility bills? damn im in manila.. why do i need that? all bills here are named to my mom/dad.. all deceased!
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Old 08-04-2007, 05:02 PM   #11
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nope, but i do get this message:

ePassporte Scheduled Maintenance

The ePassporte system will be offline at 7 am Pacific Time on Aug 8th for approximately one half hour for maintenance.

lol
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Old 08-04-2007, 05:04 PM   #12
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did you try calling them?
nope.. im not in the us... im using epass for years atleast and i hope they did sent me a warning or notification about this.. seems like they suspended accounts in the philippines.. not 100% sure though..
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Old 08-04-2007, 05:06 PM   #13
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nope, but i do get this message:

ePassporte Scheduled Maintenance

The ePassporte system will be offline at 7 am Pacific Time on Aug 8th for approximately one half hour for maintenance.

lol
haha got that as well.. aug 8 its only 5 here so probably its not the maintenance.

i'll just wait for michael!
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Old 08-04-2007, 05:06 PM   #14
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ohh.. thanks man.. i sent michael icq i sent their support an email (will wait for years :P) haven't heard back from him.. my partner epass account are suspended as well! awesome! utility bills? damn im in manila.. why do i need that? all bills here are named to my mom/dad.. all deceased!
Just e-mail Michael.

Yeah the utility bills part is weird. I took a pic of 3 different bills, hope that they will accept one of them.
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Old 08-04-2007, 05:07 PM   #15
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Just e-mail Michael.

Yeah the utility bills part is weird. I took a pic of 3 different bills, hope that they will accept one of them.
do you know his email? thank you man!
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Old 08-04-2007, 05:10 PM   #16
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do you know his email? thank you man!
[email protected]

You are welcome
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Old 08-04-2007, 05:12 PM   #17
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thanks andiz!
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Old 08-04-2007, 05:14 PM   #18
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I hope from now on you won't rely on epassporte to pay for such crucial services like hosting.
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Old 08-04-2007, 05:18 PM   #19
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I hope from now on you won't rely on epassporte to pay for such crucial services like hosting.
yes thanks man.. actually i have paypal although have kinda problem with my bank and i use it for my dedicated server which i need to pay this coming week god!!!
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Old 08-04-2007, 05:19 PM   #20
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send the email internally through the mail in your epass acct
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Old 08-04-2007, 05:26 PM   #21
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will do busterporn! thanks! will send it to my other emails as well lol
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Old 08-05-2007, 04:26 PM   #22
tenderobject
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hmmm.. still haven;t heard from micheal. well, its weekend..

but not sure why does their page has this

Quote:
For more information about ePassporte Personal Accounts or for help with your existing Personal Account, please contact our Account Holder Services Department. For your convenience, our knowledgeable agents are available to assist you 24 hours a day, 7 days a week. The Account Holder Services Department can be contacted as follows:
i sent email to their acct holder service depart last sat (friday US) but still haven't got any answer from them? maybe becuase weekends? why would you put 24/7 a week if you can't fill that up.. damn.
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Old 08-06-2007, 07:09 AM   #23
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sending them messages wont work, it will take them 3 months to get back to you, you have to try to get ahold of them on the phone, good luck with that
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Old 08-07-2007, 07:45 AM   #24
tenderobject
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ok now i know why its suspended.. becuase a client sent me money and epass think it was fraudalent funds! wtf!!!!!?@??@?!
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