If you're a virtualhost customer, you might try calling and asking. FTP clients that don't support passive mode, or do so brokenly, always, always, always suck.
Are you using normal FTP or SCP/SFTP? WebAir uses a bizarre corporate SSH. I'm still having no issue with my thoroughput to either WebAir NY or WebAir EU. You should call them if you feel you're having a problem; their techs don't usually have the time to scan random slow adult boards.
When you upload to your FTP server does it go extremely SSLLOOWWW!!
like 3-4kb/s ?
download speed is fine
Hi Rio, Just login to your control panel and click on support center link to chat with one of our techs that are available to you 24/7 and they will assist you.
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