If you thought cancelling adult memberships was hard..try mainstream - GoFuckYourself.com

RP Fade · 04-24-2007, 09:31 AM

So I've been trying to cancel a couple of on-going memberships, one for Xbox that I dont use any more and another for real estate investments/foreclosures.

My Xbox was a yearly membership from like 4 years ago and finally decided to cancel it 3 months ago. I didn't have any of my account information except my cc and personal info. After a few long attempts holding on the phone, I finally got a hold of a rep that barely spoke coherent English and gave me the usual scripted BS speech for people who want to cancel, offering discounts, lower rates, 'special deals', etc. 30 minutes later, I was told the membership was cancelled and I would get an email. So I forget about it and my cc statement comes the next week, low and behold, I was charged for another year and never got an email. So I go thru the same process all over again and cancel yet again ask for a credit for the yearly charge. After another 15-20 minutes, I am told it's cancelled and a credit has been issued. This month rolls around, and I still dont see a credit on my cc statement for the yearly charge

And I'm going thru the same crap for the real estate investment website, I cancelled on their site and yet I'm still being billed for the last 2 months.

Is it just bad luck or are mainstream memberships just as bad if not worse than other industries?

LiveDose · 04-24-2007, 09:34 AM

I've cancelled a number of cc to get a new number because of this. One reason I never pay by checking account for online services.

RP Fade · 04-24-2007, 09:40 AM

Quote:

Originally Posted by LiveDose

I've cancelled a number of cc to get a new number because of this. One reason I never pay by checking account for online services.

Yeah im seriously getting to that point where I'm just gonna claim the card lost or something...

jact · 04-24-2007, 09:49 AM

Quote:

Originally Posted by RP Fade

Yeah im seriously getting to that point where I'm just gonna claim the card lost or something...

File a billing dispute.

wdsguy · 04-24-2007, 09:52 AM

time for a chargeback.

jigga · 04-24-2007, 09:52 AM

Quote:

Originally Posted by jact

File a billing dispute.

yeah, call up your cc company and they'll investigate and get it resolved.

RP Fade · 04-24-2007, 09:58 AM

Quote:

Originally Posted by jact

File a billing dispute.

I'm gonna do that but that's yet more calling, filling out forms and waiting the customary 30-45 days for the dispute to be resolved. I guess they just hope people just submit to it and give up...

seeric · 04-24-2007, 10:12 AM

yeah fucking microsoft dial up membership you need to be a fucking investigator to cancel. i had to contact my bank and charge them back to get it to stop.

D · 04-24-2007, 10:15 AM

Sounds like the kinda situation the chargeback system was developed for.

tical · 04-24-2007, 10:17 AM

aol screwed me out of like 3 extra months... im charging those fuckers back

+ it takes about 15 minutes with an EXTREMELY frustrating voice recognition system before you can finally speak with a live indian that won't be able to do shit to help you anyway but SUGGEST you dispute the charges with your bank

fantastic!

jhauser · 04-24-2007, 10:40 AM

Anyone remember back in the day trying to cancel your AOL account? It was easier to donate a kidney.

sextoyking · 04-24-2007, 10:51 AM

If you guys have an amex, some citi card, bofa / mbna try using there virtual card #'s for your online subs..

You can get a # online and it's only good for a certain dollar amount, time, etc.

HadesPass · 04-24-2007, 10:54 AM

PayPal now has random CC numbers good for a single use.

vvq · 04-24-2007, 11:16 AM

just do a chargeback

Barefootsies · 04-24-2007, 12:10 PM

Quote:

Originally Posted by tical

aol screwed me out of like 3 extra months... im charging those fuckers back

+ it takes about 15 minutes with an EXTREMELY frustrating voice recognition system before you can finally speak with a live indian that won't be able to do shit to help you anyway but SUGGEST you dispute the charges with your bank

fantastic!

Try decaf

ADL Josh · 04-24-2007, 01:35 PM

yeah that sux, im sure it'll work out for ya.

96ukssob · 04-24-2007, 01:38 PM

Quote:

Originally Posted by LiveDose

I've cancelled a number of cc to get a new number because of this. One reason I never pay by checking account for online services.

ive done the same thing. its a lot easier. However one company pushed thru a charge. they submitted proof to the bank and they continued to charge my account

applebee · 04-24-2007, 01:38 PM

Same experience with Dell Financial -- they overcharged me for my laptop, and then I was actually berated by some indian dude who barely spoke english telling me I had to pay the charge first in order for them to investigate it. Umm...yeah, right. Had to physically write TWO letters to Dell in Texas in order to get someone in the US on the phone.

aico · 04-24-2007, 01:40 PM

Healthclubs are the worst. My friend works for Bank of America, and he says that 24 Fitness is nearly impossible to cancel, the bank can't stop it because you sign a contract, and if you try to stop the payments they will change the amount by a cent or two to allow it to look like a different payment. People actually have had to close their bank account and open a new one.

RP Fade · 04-24-2007, 04:29 PM

Guess alot of people have a mainstream horror story

StarkReality · 04-24-2007, 04:33 PM

Quote:

Originally Posted by aico

Healthclubs are the worst. My friend works for Bank of America, and he says that 24 Fitness is nearly impossible to cancel, the bank can't stop it because you sign a contract, and if you try to stop the payments they will change the amount by a cent or two to allow it to look like a different payment. People actually have had to close their bank account and open a new one.

That's what I got a lawyer for...it's amazing how fast cancelling works with a simple letter, well worth the $$$

PenetratinP · 04-24-2007, 06:06 PM

Quote:

Originally Posted by RP Fade

I'm gonna do that but that's yet more calling, filling out forms and waiting the customary 30-45 days for the dispute to be resolved. I guess they just hope people just submit to it and give up...

At least with the credit cards I have (chase, discover, amex) you can dispute a charge online.

SiMpLe · 04-24-2007, 06:08 PM

Quote:

Originally Posted by tical

aol screwed me out of like 3 extra months... im charging those fuckers back

+ it takes about 15 minutes with an EXTREMELY frustrating voice recognition system before you can finally speak with a live indian that won't be able to do shit to help you anyway but SUGGEST you dispute the charges with your bank

fantastic!

AOL was brutle! I went through the same shit.

RP Fade · 04-24-2007, 07:19 PM

Quote:

Originally Posted by PenetratinP

At least with the credit cards I have (chase, discover, amex) you can dispute a charge online.

Good to know though I'll use the Amex from now on..

Pete-KT · 04-24-2007, 07:53 PM

Ive changed my card about once a year to stop random charges that I dont even know what memberships they belong to anymore, some sites just suck when you try to cancel

tony286 · 04-24-2007, 07:54 PM

had msn when I had dial up a nightmare to cancel

webgeek · 04-24-2007, 07:57 PM

I remember aol getting sued and settled for having an "insisting" customer service.
http://www.theregister.co.uk/2005/08...service_probe/

KrisKross · 04-24-2007, 10:21 PM

Up until my Paypal card expired, I had two different services rebilling for ~$10/month simply because they would only take cancellation requests over the phone.

bogo · 04-24-2007, 11:01 PM

i also signed up with Xbox around 4 years ago and remember that it was a fckn nightmare trying to cancell.

04-24-2007, 09:31 AM	#1
RP Fade Confirmed User Join Date: Sep 2003 Location: Los Angeles Posts: 3,343	If you thought cancelling adult memberships was hard..try mainstream So I've been trying to cancel a couple of on-going memberships, one for Xbox that I dont use any more and another for real estate investments/foreclosures. My Xbox was a yearly membership from like 4 years ago and finally decided to cancel it 3 months ago. I didn't have any of my account information except my cc and personal info. After a few long attempts holding on the phone, I finally got a hold of a rep that barely spoke coherent English and gave me the usual scripted BS speech for people who want to cancel, offering discounts, lower rates, 'special deals', etc. 30 minutes later, I was told the membership was cancelled and I would get an email. So I forget about it and my cc statement comes the next week, low and behold, I was charged for another year and never got an email. So I go thru the same process all over again and cancel yet again ask for a credit for the yearly charge. After another 15-20 minutes, I am told it's cancelled and a credit has been issued. This month rolls around, and I still dont see a credit on my cc statement for the yearly charge And I'm going thru the same crap for the real estate investment website, I cancelled on their site and yet I'm still being billed for the last 2 months. Is it just bad luck or are mainstream memberships just as bad if not worse than other industries? __________________ HomemadeCash.com - Homemade & GF sites powered by NScash.com HomemadeVideoPass.com - The only all homemade mega site OurHomemadePorno.com - Real couples fucking on camera Contact ICQ: 400-786-531 Email: fade AT nscash.com

04-24-2007, 09:34 AM	#2
LiveDose Show Yer Tits! Industry Role: Join Date: Feb 2002 Location: Somewhere Out there... Posts: 25,792	I've cancelled a number of cc to get a new number because of this. One reason I never pay by checking account for online services. __________________ Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

04-24-2007, 10:15 AM	#9
D Confirmed User Join Date: Jan 2006 Location: The Valley Posts: 7,412	Sounds like the kinda situation the chargeback system was developed for. __________________ -D. ICQ: 202-96-31

04-24-2007, 10:17 AM	#10
tical Confirmed User Join Date: Feb 2002 Location: Las Vegas Posts: 6,504	aol screwed me out of like 3 extra months... im charging those fuckers back + it takes about 15 minutes with an EXTREMELY frustrating voice recognition system before you can finally speak with a live indian that won't be able to do shit to help you anyway but SUGGEST you dispute the charges with your bank fantastic! __________________ 112.020.756

04-24-2007, 10:40 AM	#11
jhauser Confirmed User Join Date: Dec 2002 Posts: 2,924	Anyone remember back in the day trying to cancel your AOL account? It was easier to donate a kidney. __________________ TopBucks.com\| PlugInFeeds.com\| PinkVisual.com I am not one of those girls that go Mobi ing around my mobile solution is for you and you only. icq 175789972

04-24-2007, 09:52 AM	#5
wdsguy Ryde or Die Industry Role: Join Date: Dec 2002 Location: California-Shanghai Posts: 19,568	time for a chargeback.

04-24-2007, 10:12 AM	#8
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	yeah fucking microsoft dial up membership you need to be a fucking investigator to cancel. i had to contact my bank and charge them back to get it to stop.

04-24-2007, 10:51 AM	#12
sextoyking Confirmed User Industry Role: Join Date: Dec 2001 Location: Portland, OR. Posts: 6,034	If you guys have an amex, some citi card, bofa / mbna try using there virtual card #'s for your online subs.. You can get a # online and it's only good for a certain dollar amount, time, etc. __________________ ICQ: 52344098 -------------------------------------- 50% Commissions on all Product Sales. http://www.wishing.com/money

04-24-2007, 10:54 AM	#13
HadesPass Confirmed User Join Date: Mar 2006 Location: GA Posts: 932	PayPal now has random CC numbers good for a single use. __________________ Email: [email protected] ICQ: 467-750-068

04-24-2007, 11:16 AM	#14
vvq Confirmed User Join Date: Feb 2004 Location: TrafficGigolos.com Posts: 2,732	just do a chargeback __________________ SQUIRTING - LESBIAN SPANKING - TITTY FUCKING - WET PANTIES - MORE We offer free hosting, your own designer (works for free), and unsaturated content for gallery and free site submitters. Just contact me! E-mail: [email protected]

04-24-2007, 01:35 PM	#16
ADL Josh Confirmed User Join Date: Feb 2007 Posts: 3,026	yeah that sux, im sure it'll work out for ya. __________________ ICQ: 395-433-632

04-24-2007, 01:38 PM	#18
applebee Confirmed User Join Date: Aug 2006 Location: Online (duh) Posts: 167	Same experience with Dell Financial -- they overcharged me for my laptop, and then I was actually berated by some indian dude who barely spoke english telling me I had to pay the charge first in order for them to investigate it. Umm...yeah, right. Had to physically write TWO letters to Dell in Texas in order to get someone in the US on the phone. __________________ HeatSeek: The iTunes of Porn ! $30 PPS, conversion ratios 10x better than content sites.

04-24-2007, 01:40 PM	#19
aico Moo Moo Cow Join Date: Mar 2004 Location: Washington State Posts: 14,748	Healthclubs are the worst. My friend works for Bank of America, and he says that 24 Fitness is nearly impossible to cancel, the bank can't stop it because you sign a contract, and if you try to stop the payments they will change the amount by a cent or two to allow it to look like a different payment. People actually have had to close their bank account and open a new one.

04-24-2007, 04:29 PM	#20
RP Fade Confirmed User Join Date: Sep 2003 Location: Los Angeles Posts: 3,343	Guess alot of people have a mainstream horror story __________________ HomemadeCash.com - Homemade & GF sites powered by NScash.com HomemadeVideoPass.com - The only all homemade mega site OurHomemadePorno.com - Real couples fucking on camera Contact ICQ: 400-786-531 Email: fade AT nscash.com

04-24-2007, 07:53 PM	#25
Pete-KT Workin With The Devil Industry Role: Join Date: Oct 2004 Location: West Bloomfield, MI Posts: 51,532	Ive changed my card about once a year to stop random charges that I dont even know what memberships they belong to anymore, some sites just suck when you try to cancel

04-24-2007, 07:54 PM	#26
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	had msn when I had dial up a nightmare to cancel

04-24-2007, 07:57 PM	#27
webgeek Confirmed User Join Date: Mar 2007 Posts: 165	I remember aol getting sued and settled for having an "insisting" customer service. http://www.theregister.co.uk/2005/08...service_probe/ __________________ webgeek

04-24-2007, 10:21 PM	#28
KrisKross Confirmed User Join Date: Jan 2006 Location: Canada Posts: 5,024	Up until my Paypal card expired, I had two different services rebilling for ~$10/month simply because they would only take cancellation requests over the phone. __________________

04-24-2007, 11:01 PM	#29
bogo Confirmed User Industry Role: Join Date: Jun 2002 Posts: 1,982	i also signed up with Xbox around 4 years ago and remember that it was a fckn nightmare trying to cancell.