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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 03-26-2007, 11:49 AM   #1
DrD
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EARTH to PHATSERVERS....

Hey MW, Matt, or anybody that can assist me please,
.. still haven't rec'd any reply to my 2 emails to support yesterday. I also left a message via phone today.. This has really put me in a bind.. I know you and I have better things to do with our time then play "the back n forth" game, so I'll make this brief and let you know here at GFY what the probs are:

1). AHL wasn't configured right. My gallery movies still play in my browser and are still not blocked from being hotlinked.

2). I tried submitting my galleries yesterday (for the 1st time since being with your company), and many of the MGP's that I've got PAID PA's to rejected my galz stating: "ILLEGAL CODE found in Page"...?? SAY WHAT... This is a gallery that I use all the time, and never had any probs like this before, and more importantly - I dont Fu*k around with my galleries source code - PERIOD!

So here I sit, 3 days since moving to PHATSERVERS - and I cant submit or do jack until this is fixed. Dont get me wrong guys, your servers f-cking FLY!!! I love the page load time and your cs support is GREAT (when you actually respond).. So please help your new client out here.. =)

Thanks,
Dave
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Old 03-26-2007, 11:51 AM   #2
DrD
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sorry, I forgot to post my ICQ: 474178986
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Old 03-26-2007, 11:56 AM   #3
XSV
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Hitting you up on ICQ... no messages on my ICQ...
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Old 03-26-2007, 12:00 PM   #4
Sly
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Hey Dave,

Matt is having ICQ troubles. I'm hitting you up now so we can get to the bottom of this.
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Old 03-26-2007, 01:13 PM   #5
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Even on a big-ass message board it gets handled by 2 reps in 11 minutes!
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Old 03-26-2007, 01:27 PM   #6
LiveDose
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GFY is amazing.
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Old 03-26-2007, 01:30 PM   #7
Barefootsies
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Quote:
Originally Posted by F U S I O N View Post
Even on a big-ass message board it gets handled by 2 reps in 11 minutes!
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Enough Said.

"Would you rather live like a king for a year or like a prince forever?"
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Old 03-26-2007, 01:57 PM   #8
5pm
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Quote:
Originally Posted by F U S I O N View Post
Even on a big-ass message board it gets handled by 2 reps in 11 minutes!
And that , my friend .. is typical GREAT phatservers support!

I've been with Phat for over a year without a hitch, great support
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Old 03-26-2007, 02:03 PM   #9
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I think this guy more than likely had the fault on his end, but Phatservers is too business-like/minded to point it out here (As they shouldn't). Those guys kick major booty when it comes to support. I cant think of a better supported company for hosting. A very professional company indeed.

Just a guess mind you... but I bet its accurate. Hope it all got settled.
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Old 03-26-2007, 02:03 PM   #10
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Phatservers is the best.

On another note, I remember being a webmaster meant you could do all that yourself.

Guess, times have changed.
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Old 03-26-2007, 02:09 PM   #11
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Quote:
Originally Posted by Anthony View Post
Phatservers is the best.


Guess, times have changed.
Amen!

I recently moved my non adult forums to moose and crew's servers... All I had to do was give them my user/pass to the other host's box and it was all good...
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Old 03-26-2007, 02:29 PM   #12
Sly
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Quote:
Originally Posted by Anthony View Post
Phatservers is the best.

On another note, I remember being a webmaster meant you could do all that yourself.

Guess, times have changed.
A lot of people still do, though we encourage our clients to allow us to take care of them as much as possible so they can focus on what's most important to them... making money.

Thank you for all of the kind words and support, we appreciate it.
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