ATTENTION AdultEUHost!!!

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  • RFremont
    Confirmed User
    • Sep 2006
    • 621

    #1

    ATTENTION AdultEUHost!!!

    Where is your 24/7 support? Servers down, submitted tickets and no response!!!
  • RFremont
    Confirmed User
    • Sep 2006
    • 621

    #2
    Bump. Going on almost 1 hour now...

    Comment

    • RFremont
      Confirmed User
      • Sep 2006
      • 621

      #3
      "AdultEUhost has developed an extensive Customer Service Center (CSC) where clients are, 24/7, able to:

      Open tickets in our 24/7 manned NOC
      Look at detailed bandwidth statistics
      Use the remote-reboot tool
      Manage domains in our DNS cluster
      Request for access to the datacenter
      Manage their accounts and contact persons
      View their invoice(s) online
      Check the status of tickets, orders and packages
      Request for remote-hands
      And a lot more..."


      That's why open tickets are unanswered for over 2 hours now!! Get some decent support in place!

      Comment

      • dissipate
        The Dirty Frenchman
        • Nov 2005
        • 8904

        #4
        They're probly fucking off as usual and not doing their jobs.

        Worst host ever.

        Comment

        • RFremont
          Confirmed User
          • Sep 2006
          • 621

          #5
          Originally posted by dissipate
          They're probly fucking off as usual and not doing their jobs.

          Worst host ever.
          Were you with them? It's a joke, they clearly don't have 24 hour support, if any at all.

          Comment

          • DateDoc
            Outside looking in.
            • Feb 2005
            • 14243

            #6
            just start a thread saying you need offshore/european hosting and they will be right there :P

            Comment

            • Avery
              Confirmed User
              • Feb 2007
              • 450

              #7
              Originally posted by RFremont
              Were you with them? It's a joke, they clearly don't have 24 hour support, if any at all.
              you are right!

              Comment

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