hi everybody. i do not want o make this thread again, but i do not understand ccbill last days. i made today 4 transactions, you know maybe you nevermind about that small number, but for me its good day, and now, after few hours, 2 transactions are lost. i have transaction numbers and all in email, but nobody send me nothing and they are no more in my admin. i feel as idiots, do you know why? do someone have the same strange things inside admin area? it looks like someone is stealing sales or what. sorry for may be stupid thread, i am newbie and i better ask than shut up and cry. thanks for any reply, i hope everything is only mistake and will be solved asap, tc
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wtf?
This message is to inform you that a sale has been made and was referred by:
ID: 1430017
Transaction type: Recurring
Date order: Tuesday, January 30th 13:57:36 2007
Product:
Total price: 34.96
Subscription ID:10*****010000***67
nothing on admin panel, no info about reversed payment or anything, just lost... ccbill is no more trusted in mine eyes -
so you got a recurring sale, how did they steal it from you?TAEMDLRMSKRJIXMRLSMRJ.Comment
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ccbill can be trusted lol. It has been a slow last couple days with them for me though. It will pick up, always does.Comment
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SleazyDream thank you born inteligent. anyway, what does this mean? recurring sale? it mean i will not get pay for it? or what? thank you for any help, and once again, sorry but i do not have high school for webmastersComment
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TeenCat,
Please contact [email protected] so that we can look into this for you. There aren't any issues that we're aware of at this time.
Adam K
[email protected]
1-800-510-2859
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Shall I even ask if you have even considered calling CCbill or emailing them and asking them about this?
Reporting errors have happened in the past and they quickly fixed them as well with nobody even asking about it. Hell sometimes they are the first to announce such an issue. Not to mention if they wanted to "shave" some sales, do you really think they would take from someone who did four sales in one day and take two, thus a 50% shave, or do you think they would take two from someone who did one hundred a day and thus be a 2% and go unnoticed. Though they have NO FUCKING REASON to be shaving. They make more than enough money being fully legit.
Now the shocker is someone from CCbill will come in here. Still remain polite despite what you have said and help you with your problems if there are any.Comment
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If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAPComment
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thank you i understand well, of course i sent email first but last email was not answered well for me. and as a newbie i thought best way is to ask than keep what i have in my mind only. maybe that was not told in the best way, so sorry to all who can fell bad about mine post. i hope i will get some info from ccbill soon so all will be answered as well. sorry to all, next time i will be again more patient, i really need to learn much here cause one month in bussiness is still giving only more questionsComment
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If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAPComment
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ok, you say bump, i say wtf? i sent two emails and no reply, and its going to be about one day! its not so good support right? you know, now im doing 4sales per day, but one day i can make much more, so why are you not answering me as small aff? those two lost transactions are still without any answer, so im still waiting. im not a drama queen, but i have brain to know that if i have something and someone tooks me that, he have at least to tell me why, and without mine asking! and thats not happenned from ccbill not only twice to meComment
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You have to be making five sales a day for your emails to be answered.
Or you can pay CCBill for support.ISeekGirls.com since 2005Comment
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lol @ Senator
, and email sent to Paul. ... and sorry for problems, anyway i think issue i describe in email can be interested for other webmasters too, to prevent questions as mine 
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sheesh gfy is unfriendly at times..
teencat you have a legit beef.
Contacting support is the first step ( you have already done that ). Starting a gfy thread serves 2 purposes . #1 helps others isolate a potential problem #2 may answer your q without having to contact support.
I thought your thread was done properly . an equal amount of frustration and curiosity..
ccbill is good people . I'm not even an afil and i have always gotten good support through ccbill.
but that doesnt mean problems dont happen..
Hopefully when you do hear what the problem is you will come back and let us know.hatisblack at yahoo.comComment
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TeenCat, I have still not received your email, there could be a problem with them reaching us. Please either hit me up on icq or give me another way to reach you.Paulk @ CCBill.com | icq 248615940Comment
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contacted another person who sent me email from ccbill, still no reply, but from yesterday another 50usd lost. still, every day, still more... but finally, at least i see one refund. but thats still only few percents of all lost transactions. omg, i hope i will get reply one dayLast edited by TeenCat; 01-31-2007, 09:46 PM.Comment
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ok, i received email "that was refunded to buyer and i have to ask owner of affiliate program" ... omg, how i have to know who is the owner of affiliate program when i dont have any info about him? if i will not receive emails for transactions, who will let me know about any transactions? ccbill = no more, if there is another option on site, ccbill will be out. nowhere else are doing idiot from me as here, sorry. i am sick if im going to sleep on 100usd and if i wake up i have 22 and i see only one 12.50 refundLast edited by TeenCat; 01-31-2007, 09:54 PM.Comment
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i was checking admin right now and i cant laugh more... i got refund, -12.50, for site, which i never sold. i see that i got -12.50 for martinadreams but i never ever sold that site, oho lol, ccbill, not every new aff is stupid, it looks loke you think in that way. ir i totally dont understand what does that mean. i cant believe my eyes cause i never saw something like thisComment
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This cat can't be real. THis thread is a joke right?ISeekGirls.com since 2005Comment
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hey guys, i sent two bug reports, i sent email to support at ccbill, to paul and to angel, but nobody is replying to me. sales are still keeping deleted without any information. i made screenshot yesterday and there are more sales than today, but no refund etc. i am not joking and i am not making this thread to make problems in any way, i just want to know whats going on. thank you for understandingComment
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this is mine fault, i am sorry for that, i found the martinadream, but it was made before four days so i didnt thought that after four days is refund possible. thats really easy way and much time how to get the stuff from the site for free. anyway this was mine fault and i am sorry for this fake information. all other are only true facts what i can prove by emails and screenshotsComment
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well i can tell you that i have used ccbill for over 7 years and in that time they have never fucked up once, not for me or any of my affiliates
so far in this thread you have admitted fucking up once and chances are you have fucked up more than that
go bash something else or take this up with your sponsorComment
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all why i am solving this here is cause i think this is the one and only place and cause ccbill is not answering mine emails. friend of mine is doing this biz few years and dont have too any problems, but i have. so do i have to keep the problems only to me and feel as idiot who cant ask? sorry, if i will get no reply nothing happenned, maybe one day will someone solve the same so i will get some answersComment
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tell me what you want, but this is not normal ...
background is yesterday, paste with shadow is today... give me please inteligent reply why and i will have peace in my mind and i will no more make posts as this one
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yes. it is 28-31 from yesterday, the pasted with shadow is 28-31 from today, i have only 28-31 screenshot from yesterday. anyway the single transaction isnt there today, and similar issue is not first time for meComment
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ok, everything solved now, thanks to Luke W. at ccb who gave me understandable answer. newbie TC is little bit clever in this topic, so sorry to all for mine newbies thread, maybe more to come, but i really want to do this biz for 100% so i need informations for the start. sorry once again, long live ccbill!Comment
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happy end
ccbill support is equally good to small and big merchants,they treat all their clients with respect and the needed attention.Comment
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