Fuck you Register.com

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  • Trax
    [----------------------]
    • Aug 2001
    • 14486

    #1

    Fuck you Register.com

    Im trying to transfer a domain with them away to another registrar.
    In order to approve the transfer I need some "AuthInfo" which is some confirmation number or shit.
    this would be fine if it would be easily accessible
    but no... you have to call them during their business hours...
    i am on the stupid support line for almost 25 minutes already and have not yet talked to a human being as I am STILL ON HOLD
    this is ridiculous
  • Trax
    [----------------------]
    • Aug 2001
    • 14486

    #2
    ok... now im through lol
    what a waste of time

    Comment

    • adonthenet
      Too lazy to set a custom title
      • Feb 2005
      • 16753

      #3
      lol trax :P

      Comment

      • shima
        Confirmed User
        • May 2003
        • 1753

        #4
        Thanks, I will keep in mind on never doing any business with them.. I like Network Solutions so far..

        Comment

        • edgeprod
          Permanently Gone
          • Mar 2004
          • 10019

          #5
          I just went through a process like that with directNIC. The key, I guess, is to find out what the registrar's policies about transfers are BEFORE registering hundreds or thousands of domains with them.

          Comment

          • CaptainHowdy
            Too lazy to set a custom title
            • Dec 2004
            • 94741

            #6
            Argh! That sounds like a complete waste of time !
            Last edited by CaptainHowdy; 01-05-2007, 06:05 AM.

            Comment

            • DaddyHalbucks
              A freakin' legend!
              • Feb 2004
              • 18975

              #7
              ICANN's policy now requires an EPP authorization code for all .COM transfers. Previously, it was just for .ORG.

              This applies to all registrars.

              However, some registrars make it very difficult to access that code.

              I have found Register.com to be a tough company. Their customer service department is mediocre, maybe this has something to do with its remote location in Nova Scotia.

              I always recommend Moniker!

              Boner Money

              Comment

              • Trax
                [----------------------]
                • Aug 2001
                • 14486

                #8
                Originally posted by shima
                Thanks, I will keep in mind on never doing any business with them.. I like Network Solutions so far..
                you must be either very rich or crazy paying 35 bucks @ NS

                Comment

                • Klen
                  • Aug 2006
                  • 32235

                  #9
                  I stick with godaddy thatway.Cheap and safe.

                  Comment

                  • Phoenix
                    BACON BACON BACON
                    • Nov 2002
                    • 35475

                    #10
                    Hey Trax...how can we get into your review sites?

                    we can even write some stuff for you
                    Telegram PhoenixBrad
                    https://quantads.io

                    Comment

                    • MacDevilish
                      Confirmed User
                      • Sep 2006
                      • 243

                      #11
                      Originally posted by Trax
                      Im trying to transfer a domain with them away to another registrar.
                      In order to approve the transfer I need some "AuthInfo" which is some confirmation number or shit.
                      this would be fine if it would be easily accessible
                      but no... you have to call them during their business hours...
                      i am on the stupid support line for almost 25 minutes already and have not yet talked to a human being as I am STILL ON HOLD
                      this is ridiculous
                      Ouch. That isn't super cool at all Trax... the "AuthInfo" is actually the EPP code (Extensible Provisioning Protocol). It shouldn't be hard at all for your registrar to provide... My recommendation is to send your registrar an email from your email address of record requesting ALL the EPP code for ALL of your domains.

                      If you were transferring the domain names into Moniker, you could then send along the list of domain names (with their respective EPP codes) that you wanted to transfer, and your account manager would be able to take care of the transfer for you... It should be the same for whichever registrar you prefer... Cheers!
                      Another of the Mighty Moniker Execs... ICQ:210870714 ...[email protected] ...Give me a yell if you have questions on domain names!!

                      Comment

                      • evildick

                        #12
                        I have found register.com's support to be heavenly compared to some other registrars. cough, namecheap, cough. At least they have a real phone number!

                        Comment

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