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Aren't you the nicest person. He said his english sucks. When he says hacker he probably means passwordtraders or something. And as far as I have seen his tours there is nothing unusual about it. Marketing technics? Well duh! What are you a disgrunted surfer who feels he has been ripped of by a paysite?

I looked at your site and can only add to the choir. You are making a BIG mistake offering a $14.95 price point and defaulting to $69.95. Most people do not read and if I had a $69.95 charge when I expected $14.95 I would be pissed. Same logic if the charge was $29.95 when I expected $14.95.

If fraud is your intent then you should be canceled. If not either change the default to $14.95 or make it clear the the charge will be $29.95. This is the type of sales crap that caused all the issues and restrictions Visa has placed on the industry.

No, most of your chargebacks are coming from Vietnam cocksuckers who share stolen credit card databases.

You need to HAND VERIFY EACH SIGNUP YOU GET through CCBill..

So much shit passes through there scrubbing, due to proxies, and the carders.

We asian niche sites are VERY prone to these vietnam cocksuckers.

Check your signups, track the IP, if it doesn't match the same city, I'd credit the charge, it's worked for us very well. It's more labor intensive, but it's worth it in the long run, as your CB problem will disappear.

Yeah... true! Change that at ONCE, even though you've had it like that before! Just change it!

And add some passwordtrading/linkprotecting scripts!

True this^^^

That is some interesting point. Didn't know that the asian sites are the target of a very special group of carders out there.

It's not your problem, it's THEIR problem, they should improve their fraud protection system instead of threatening their customers.

It's definately the problem of the merchant, not the billing gateway. It's clearly stated that way in all processing contracts.

Thanks .. Yes ! my english so Suck .. I mean HACKER is passwordtrader or something like that. I Void a lot of Women CreditCard. My site got a lot of Women CreditCard. I will use more script to protect it.

Du you have any great Protection Script to suggest ?

not sure EXACTLY what your issue is. If is password sharing
issues try http://www.proxypass.com/
(sounds like what you need)
I know unseen Japan has been around for
very long time are u the original owner ?
Seems strange that you are experiencing your first
issues with password traders and fraud issues with CC right now ?
I am assuming you have been warned before and this is the last
draw with CCbill ? Am I right ?
Asian sites especially the non-N.America ones are major
targets for fraudulent activities .
Good Luck

Funny how many people missed that he doesn't actually allow the $69.95 signups and that he just added that option before he made this thread...

i say keep the 69.95 on unseen japan!!
i checked ccbill stats for november and i found one single for 34.97
and one rebill for 14.97
i see no chargebacks or refunds on my side

and tell TIM we want more hosted galleries!!

webgurl :) I'm original owner of unseenjapan and i have problem before
I try everything to fix that problem .. Ccbill tell me before about this
I try to VOID all account that can make chargeback .. but a lot of Passwd Trader signup to my site .. and i get a lot of CB too .. I will talk with CCBILL again about CCBILL can help something for me ? .. If you have any idea Please help me...

I'm not good in english .. sorry

I use Proxypass already.. But i think Proxypass cant fix this problem

and Doctor Feelgood :) i will tell tim to make more hosted gallery

Its simple.... as a sponsor you look for evidence of fraud and tell ccbill what going on...cover your ass.

we had a shit load of "new" affiliates in a few days ...all women and all .us or .net url's... they rip offs of others TGP's etc ..then they send one hit to one sale and a lot of the so called new members were women ( who got their handbag stolen) its not hard to spot... tell ccbill and make them act....

Unfortunately, with chargeback ratio that high, you would be very lucky to get another processor on board. The main thing we look at when taking on new merchants is the trading/chargeback ratios.

Regards

Vince

interesting thread

BVF thanks for the heads up. Looking at CCBILL now, would it be womens names on the join form?

They're mostly women but every once in awhile, the new fraudulent affiliate will be a man...but 99.99% of the surfer signups are women and it always includes the woman's last name in the username. They also use .us .net and .org domains that are ripoffs of larger sites like what dude said in a few posts above me.

Checked CCBILL and our stats and everything looks fine. :thumbsup

We are all working in the dark and guessing. You need to get a couple of EXPERTS to help and give them access to your back end and your site.

They need to see what's the problem, when it started, where it's coming from and build a solution. Us guessing what the problem is, is no help to you.

If it just started or recent then you may have a fraud problem and you need to identify who sent the traffic. If it's long term then you need to address it and that will mean giving members easier access to get a refund and probably finding out why they asked for the charge back in the first place.

Stupid question but have you tried mailing the people doing the charge backs and asking them why?

We get 0.3% CB so never been a problem.

I read several suggestions but none of them would stop a pro carder, still it's ok for newbies.

I would recommend anyway to:
- compare country and state of signup ip with country and state of signup form
- compare join ip location with logins ip location
- compare country of credit card bin with country of ip and country on join form
- validate email address
- validate phone number using online phone books

Again this won't stop a pro carder but still better than nothing.

My 2 cents



One good free tool for manual lookups is this:
http://www.dnsstuff.com/pages/merchant.htm

:1orglaugh :1orglaugh :1orglaugh

Once upon a time there was a thing called proxy

Yeah kinda sucks but not as bad as PayCom's

MyVirtualCard had a decent one, wonder if they owe the coders as much as they owe affiliates :1orglaugh

Awempire's site LiveJasmin has a very good antifraud system! thumbs up for them!

GFY is full of VERY mean spirited people :2 cents:

rick, do you have contact information? icq or email address?

can i move old rebill and customer in CCbill to new Creditcard Processor?
Could you suggest Great other Creditcard processor ?

Do you mean..... ME???

No Tim is my friend , and tim make timcash :)

ahhh Sorry :) yes Tim .. you are my friend ha ha

These answers have my vote:

and:

and BVFs post on the first page.

Porbably the best you can do right now is stay in touch with CCBILL ALL THE TIME, make sure that they know that you're doing your best to resolve the issue.

Good luck !!!

The problem is either caused by password traders or chargebacks due to insufficient satisfaction, as I see your sites have an oldschool cookie cutter design and thus might only provide matching content that few people want to pay for these days.

The best way to lower fraud is webmaster monitoring and automated phone number verification.

http://www.phoneconfirm.com/
http://www.proveout.com/
http://www.verexo.com/

etc.

:thumbsup Automated phone number verification sounds like a good idea :thumbsup

Some of you guys may misunderstand hentaivip's issue.

A group of guys attacked his site by using large numbers of stolen credit cards. Most of the owner, whose cards are stolen, are from North America and Europe, and they don't know what the shit is; so they chargeback. These attackers use some kind of untrackable proxy to hide their real origin, they even signup randomly for every affiliates for some unknown purpose, maybe to kill the site down from chargeback ratio. Hentaivip did a lot of things against this situation, but maybe it can not held for long because they chargeback too much very often. If ccbill terminate this account, then we can assume that if this shit happens with our own site as well, we will face a very high risk that we can not fight against.

seems strange that they would go after killing a site like that, most scammers out there wants money so would make sense for them to use their own affiliate numbers etc..

so perhaps they have 5-8 different affiliate accounts and am trying to spread the risk that way ?

Yes... That is my problem, CCBILL give me 1 month for fix this problem
I must have Chargeback under 2.0% .. in this month or My CCbill account will stop !!

What should i do ?

Can i move all rebill and old customer to new CCProcessor ?

Since you get emails when affiliates sign up or send sales, everytime you see a fraudulent affiliate sale email, forward it to [email protected] and tell them to kill the account...This is what I now do...I have the account cancelled before they even get a chance to send a fraudulent sale.

Do this continuously and you can effectively kill any future fraud....

If they do own some risky affiliate accounts, no matter what their account may be termiated anyway. Overall higher CB would not hide them, but just force the site owner to take a closer look.

That's why i said they'er doing this for unknown purpose. :1orglaugh

try and find the affiliate that is causeing most of the carge backs, and terminate the account.

i hope you managed to act on some of the great advice in this thread - some great ideas!

One thing you can do, but this will take time.

Go through all of your chargebacks and identify all the affiliates, you may find that some of your affiliates are using bad marketing practices or some of them may even be trying to fraud you, usually using a few different affiliate accounts.

If you can identify any bad affiliates that are sending high numbers of chargebacks then this is one step closer to cleaning your traffic :D

I dont think voiding all the high price transactions is a good thing to do, I did a search and most of our chargebacks come from general subscriptions, the high price long term subscription options dont chargeback as much, maybe becuase they are one time charges and the surfer doesnt see a charge on his card 3 months later and it surprises him.

Good look, you have some oishii sites :D

The refunds and chargebacks are already starting to roll in from those scammers...Thank God most of them are refunds and not chargebacks...I killed every last fraudulent affiliate that I could find and as of now, I'm no longer seeing those bad sales coming through....

Don't be greedy and keep that money..I know I was definitely tempted because combined, they were sending a nice load of sales.....Report the fraud and get it over with so that you can continue doing honest business..