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I guess I am going to have to stop lurking so I can post on this issue. ;-)
In trying to account for all possible sign-up scenarios, CCBill determined that is was important to "reserve" a username once it was entered, but prior to confirmation. This was done to prevent multiple sign-ups with the same user name occurring simultaneously. This feature was "added" to the new custom forms only. This did not affect any client using our older sign-up systems. Unfortunately, as we were upgrading another portion of our systems last night, this feature began to insert the customer supplied username and password into the database. As a fail safe, we have always had a cron running every 30 - 60 minutes to eliminate or update username and password data, and therefore, consumers who discovered this error were only able to gain access for a limited period of time. This error is currently being fixed. Again, we would like to stress that only clients utilizing our new custom form system may have been affected and, even in that case, it should only be those who utilize confirmation pages. If any client affected by this issue needs to speak to me directly, please contact me here at CCBill Sean Eggert CCBill Account Rep. 888-906-0666 ext. 158 84769138 icq |
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The system has been updated, and the problem is now fixed.
Again, anyone that would like to contact me directly please feel free to call or icq. 888 906 0666 ext. 158 84769138 icq Thanks! |
Confirmed.... I have CCBill custom forms, and it does not work on mine. However, I did get an email a few days ago from a guy who tried to sign up and said his password only worked for 45 min or so. He never did actually sign up until yesterday, so it must have been the case until they now fixed it. Thanks CCBill!, and thanks to ATX_Soldier for posting this.
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It don't be do workin on mine
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If you want to do yourself a favor remove the confirmation screen regardless and use the ccbill user/pass generator. They dont get the user/pass until they have been charged and they cant pick stupid usernames like "qwerty" or "asdfg".
I know some other webmasters probably wonder if the random user/pass generator bothers members - the answer for me has been "no" they do not. In fact, nobody has ever complained once and password theft is mostly a dead issue for us now. |
Sean's a Pimp.... :pimp
...congrats on making the cover of Klixxx! Looking forward to partying in August :winkwink: |
Really you should dump the confirmation page entirely on the new join forms -- one less step for the surfer to go thru, most likely an increase in conversions for you...
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Exactly right, one less chance for them to back out.
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Sean's a Pimp.... ...congrats on making the cover of Klixxx! Looking forward to partying in August -------------------------------------------------------------------------- Thanks Brad, just trying to follow your lead as the King :Graucho Can't wait to have a beer with you in FLA.! Say hello to Melissa... |
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