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-   -   Important information regarding problems with 365 billing (https://gfy.com/showthread.php?t=659613)

NiteRain 09-27-2006 07:12 AM

Quote:

Originally Posted by Calvinguy
This thread took quite a turn after RonC posted here

You can say that again...

Anthony 09-27-2006 07:14 AM

Just an FYI on the current info posted...

http://www.gofuckyourself.com/showthread.php?t=659886

365 Billing US Update
There has been a lot of open speculation about us on the boards lately. We were content to let rumors be rumors because we have no desire to discuss the health of our organization on a full-time basis.

To respond directly to the question regarding our banking relationship, our merchant acquirer has not, in fact, decided to exit the high risk space. Our acquirer is in the process of moving its entire high risk portfolio to a sponsor bank on another BIN, with whom they have an existing and long-standing relationship, for reasons completely unrelated to 365. This transition has been planned over many months and is being executed, and as we expected it to be completely transparent to our customers, we saw no reason to inform them or the market of the change. This has and will not have any affect on our ability to take transactions for US clients.

Simply stated: Our US acquirer will not change. Our US processor will not change. The links we have in place for the physical processing of the transactions will not change. The only thing that is changing is the BIN under which our acquirer is processing. If you are one of our customers and would like more detail on this I would encourage you to call me.

The fact that so many billing companies have come and gone over the years has made the entire marketplace understandably sensitive. We understand this sensitivity and will continue to communicate to the marketplace at the highest levels.

When we started 365 Billing we were committed to the simple proposition that this business could be taken to a new level. We believe that we can take it there. The support we have received from the market and the growth we are experiencing today are a testament to the hard work and professionalism of our staff.

We are looking forward to a long and successful run in this market and we hope to do business with as many of you as possible on the way. For those of you who are already customers, your wires are going out as scheduled today.

Very Sincerely Yours,
Mark Smith
President

Wizzo 09-27-2006 07:18 AM

Quote:

Originally Posted by Calvinguy
This thread took quite a turn after RonC posted here

And should take another now that the truth is out and maybe a apology for attempting to trash a competitor without the facts...

http://www.gofuckyourself.com/showthread.php?t=659886

bdeforest 09-27-2006 07:26 AM

Quote:

Originally Posted by Anthony
Let's see, 2 nicks that just signed up today, attacking us, what do you think?

Just check out all of honsiller's posts today and you can find what his motive is.

Having Haters is a sure sign you are coming up in the world! :)

That's exactly what I was thinking :)

RonC 09-27-2006 07:40 AM

Quote:

Originally Posted by Anthony
Just an FYI on the current info posted...

http://www.gofuckyourself.com/showthread.php?t=659886

365 Billing US Update
There has been a lot of open speculation about us on the boards lately. We were content to let rumors be rumors because we have no desire to discuss the health of our organization on a full-time basis.

To respond directly to the question regarding our banking relationship, our merchant acquirer has not, in fact, decided to exit the high risk space. Our acquirer is in the process of moving its entire high risk portfolio to a sponsor bank on another BIN, with whom they have an existing and long-standing relationship, for reasons completely unrelated to 365. This transition has been planned over many months and is being executed, and as we expected it to be completely transparent to our customers, we saw no reason to inform them or the market of the change. This has and will not have any affect on our ability to take transactions for US clients.

Simply stated: Our US acquirer will not change. Our US processor will not change. The links we have in place for the physical processing of the transactions will not change. The only thing that is changing is the BIN under which our acquirer is processing. If you are one of our customers and would like more detail on this I would encourage you to call me.

The fact that so many billing companies have come and gone over the years has made the entire marketplace understandably sensitive. We understand this sensitivity and will continue to communicate to the marketplace at the highest levels.

When we started 365 Billing we were committed to the simple proposition that this business could be taken to a new level. We believe that we can take it there. The support we have received from the market and the growth we are experiencing today are a testament to the hard work and professionalism of our staff.

We are looking forward to a long and successful run in this market and we hope to do business with as many of you as possible on the way. For those of you who are already customers, your wires are going out as scheduled today.

Very Sincerely Yours,
Mark Smith
President


Mark

I had heard this rumor from several professionals in the banking industry over the last few days along with the not paying of the call center employees on Friday. I had just landed from flying back from Europe when I saw that thread and made my first post. I just get tired of all the billing companies like Ibill, Globill, Digizblaze etc.. telling all there customers things are ok when they are not and innocent webmasters getting hurt in the long run. I commend you for putting out a statement regarding the situation, and I am glad to hear everything is Normal.

Ron Cadwell
CEO
______________
CCbill.com
Cavecreek.com
DRMNetworks.com

acratophorum 09-27-2006 01:20 PM

Quote:

Originally Posted by Anthony
Are you on crack? Where are you calling from? Pluto?

Feel free to get those answers on the visa region, we run a tight ship and you'll find we are 100% legit.

We love the free Advertising! Thanks!

Btw, the average hold time today is 49 seconds. :)

Are you on crack??? Not very professional lol

acratophorum 09-27-2006 01:21 PM

Quote:

Originally Posted by Wizzo
And should take another now that the truth is out and maybe a apology for attempting to trash a competitor without the facts...

http://www.gofuckyourself.com/showthread.php?t=659886

Don't you guys own part of 365 billing?


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