Scenario involves 3 parties
1. Service Provided
2. PayPal (for 3rd party processing)
3. Buyer
The Service offered. - Logo Design by freelance designers, dependent on money offered is decided by freelance designers if they wish to participate and pretty much how hard they will work.
Buyer buys a service, The service claims 100% no refund policy, use system at own risk.
Cost $75 plus $5 service fee +paypal fee's Total: $81.34
The cost is based on how much the buyer wants to spend on project.
Ok, the service lasts 10 days, over 21 designer entries have been submitted.
The buyer did little to communicate with designers, and end result, buyer asks for a refund with reason being "unsatisfied"
Refund denied, buyer threatens service provider with chargeback.
Time goes on, 20 days later, paypal complaint is made.
We responded proving our no refund policy documents etc ec.
10 days later, the case is now made into a claim by PaiPal. Which gives us the option of 1. refunding the full amount, refund partial, or provide a tracking number. (P.S. A claim can only be made on TANGIBLE ITEMS)
Service Provider emails Paypal support, asking for assitance because, we can't provide a tracking number, explaining that it is a non tangible item..
Well time passed and paypal issued a full refund to buyer.
Paypal hours later, responds to service provider email indicating they did make a mistake and the refund should not have occured... that the service provide should contact buyer and get money paid again (HAHHA FAT CHANCE THERE)
Who should make restitution, if Paypal can go into my service provider and withdraw money, can't they do the same from buyer? If not, was this not PayPal's fault and they should refund service provider and make claim from buyer?
Why does PayPal have complete freedom in above scenario to operate
shady like this (it's obvious this person had a paypal connection to get that
non tangible item to a CLAIM)
MORAL OF SCENARIO, FUCK PAYPAL
FIND A NEW PROCCESSOR, this one thinks they can do as they please
1. Service Provided
2. PayPal (for 3rd party processing)
3. Buyer
The Service offered. - Logo Design by freelance designers, dependent on money offered is decided by freelance designers if they wish to participate and pretty much how hard they will work.
Buyer buys a service, The service claims 100% no refund policy, use system at own risk.
Cost $75 plus $5 service fee +paypal fee's Total: $81.34
The cost is based on how much the buyer wants to spend on project.
Ok, the service lasts 10 days, over 21 designer entries have been submitted.
The buyer did little to communicate with designers, and end result, buyer asks for a refund with reason being "unsatisfied"
Refund denied, buyer threatens service provider with chargeback.
Time goes on, 20 days later, paypal complaint is made.
We responded proving our no refund policy documents etc ec.
10 days later, the case is now made into a claim by PaiPal. Which gives us the option of 1. refunding the full amount, refund partial, or provide a tracking number. (P.S. A claim can only be made on TANGIBLE ITEMS)
Service Provider emails Paypal support, asking for assitance because, we can't provide a tracking number, explaining that it is a non tangible item..
Well time passed and paypal issued a full refund to buyer.
Paypal hours later, responds to service provider email indicating they did make a mistake and the refund should not have occured... that the service provide should contact buyer and get money paid again (HAHHA FAT CHANCE THERE)
Who should make restitution, if Paypal can go into my service provider and withdraw money, can't they do the same from buyer? If not, was this not PayPal's fault and they should refund service provider and make claim from buyer?
Why does PayPal have complete freedom in above scenario to operate
shady like this (it's obvious this person had a paypal connection to get that
non tangible item to a CLAIM)
MORAL OF SCENARIO, FUCK PAYPAL
FIND A NEW PROCCESSOR, this one thinks they can do as they please
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