EPassporte: pathetic

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  • jayeff
    Confirmed User
    • May 2001
    • 2944

    #1

    EPassporte: pathetic

    • Jul 07: I paid for an Electron card to replace the one which expired at the end of the month.
    • Jul 31: No response from EP when I ask where my card is, so I contact Keyser.
    • Aug 01: Keyser says he will order a new card.
    • Aug 10: Still no card. Useless template response from EP. Keyser says "we should hopefully have it today or tomorrow".
    • Aug 15: Keyser says "There have been some problems making the card and we should have received it yesterday and it will then be sent today or tomorrow."
    • Aug 16: Keyser say "Your card weren't produced as it should have been. We have ordered a new card for you and we will have it on Monday (edit: Aug 21) we will then overnight the card to you."
    • Aug 22: Card doesn't arrive. Mid-afternoon (CST) Keyser says "I have just been told it was sent today."
    • Aug 23: Card doesn't arrive. 10 hours after emailing Keyser to ask for tracking number, still no response from him.


    And just to be clear, EPassporte have my correct address on file. It hasn't changed in four years and I don't believe they ever had another.
  • sixxxthsense
    Confirmed User
    • Aug 2004
    • 2421

    #2
    keysor has been feeding you bullshit

    Comment

    • BoyAlley
      So Fucking Gay
      • Nov 2004
      • 19714

      #3

      Comment

      • Chris
        Too lazy to set a custom title
        • May 2003
        • 27880

        #4
        they need better quality cards
        they told me they cant have raised numbers for some strange reason
        [email protected]

        Comment

        • pussyluver
          Clueless OleMan
          • Mar 2003
          • 11009

          #5
          noted - post like this do affect my use of Epassporte.

          So if you need some support for your liable suit, there you go. Or if you need reason to get the act together.......

          Comment

          • BJ
            Confirmed User
            • Mar 2002
            • 5590

            #6
            how can you not know the risk?

            Comment

            • HorseShit
              Too lazy to set a custom title
              • Dec 2004
              • 17513

              #7
              nice doing business with you btw

              Comment

              • Jarmusch
                 
                • May 2003
                • 12479

                #8

                Comment

                • PMdave
                  Confirmed User
                  • Dec 2003
                  • 1517

                  #9
                  Originally posted by Chris
                  they need better quality cards
                  they told me they cant have raised numbers for some strange reason
                  Isn't that because it's not a creditcard?

                  Comment

                  • Chris
                    Too lazy to set a custom title
                    • May 2003
                    • 27880

                    #10
                    Originally posted by PMdave
                    Isn't that because it's not a creditcard?
                    yeah something like that

                    it cant have raised numbers as it is not a "real credit card"

                    kinda annoying
                    i use mine alot and i go thru 2-3 a year.
                    [email protected]

                    Comment

                    • CDSmith
                      Too lazy to set a custom title
                      • May 2001
                      • 51460

                      #11
                      Originally posted by Chris
                      it cant have raised numbers as it is not a "real credit card"

                      kinda annoying
                      But.... my ATM cards from both of my banks BOTH have raised numbers on them. ATM cards aren't credit cards either.
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                      • Chris
                        Too lazy to set a custom title
                        • May 2003
                        • 27880

                        #12
                        Originally posted by CDSmith
                        But.... my ATM cards from both of my banks BOTH have raised numbers on them. ATM cards aren't credit cards either.
                        whats funny is tho if you use your epass card at a store or something
                        it has to be ran as CREDIT ;)

                        i think soemone is tryin to get away with printing cheap cards and profiting the 20 something bucks we pay yearl for the card
                        [email protected]

                        Comment

                        • uno
                          RIP Dodger. BEST.CAT.EVER
                          • Dec 2002
                          • 18450

                          #13
                          I never got my card from my account and they wouldn't refund the money for it.
                          -uno
                          icq: 111-914
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                          Comment

                          • directfiesta
                            Too lazy to set a custom title
                            • Oct 2002
                            • 30135

                            #14
                            Originally posted by Chris
                            they need better quality cards
                            they told me they cant have raised numbers for some strange reason
                            That's BS...


                            An Eltron card printer ( with magnetic strip ) and an embossopr does the trick ...

                            I sold quite a few of those ( got them used from the Canadian Gov for next to nothing ) , including to Choice Hotels ( for door keys ), to companies doing Fidelity cards, and so on ...

                            I don't even understand how come they don't produce the cards themselves.
                            I know that Asspimple is stoopid ... As he says, it is a FACT !

                            But I can't figure out how he can breathe or type , at the same time ....

                            Comment

                            • directfiesta
                              Too lazy to set a custom title
                              • Oct 2002
                              • 30135

                              #15
                              Originally posted by PMdave
                              Isn't that because it's not a creditcard?
                              No.

                              I have a bank/check card from TdBankUsa, and numbers are raised ....
                              I know that Asspimple is stoopid ... As he says, it is a FACT !

                              But I can't figure out how he can breathe or type , at the same time ....

                              Comment

                              • Chris
                                Too lazy to set a custom title
                                • May 2003
                                • 27880

                                #16
                                Originally posted by uno
                                I never got my card from my account and they wouldn't refund the money for it.
                                I had to order a new card about two months before my card expired because the card numbers where 100% gone off the card and the strip was rubbing off on the back

                                so i hit up keyser
                                he got me a new card (i had to pay for it )
                                i asked if i would have to pay for a new card agian in a few months sence it was expering
                                he said No he would get the money refunded to me as i just had to pay for another one due to the lack of quality of the card ....

                                few months later TWO cards show up ... i got billed for BOTH card ... they refunded me for one card and would not let me activate the other one ...

                                so in the end I ended up paying for 3 cards within 2 months and only got refunded for 1 card when i was not suppose to be paying anything for any of em



                                ugh ugh ugh
                                i let that issue die with em
                                but still pisses me off daily.
                                [email protected]

                                Comment

                                • SmokeyTheBear
                                  ►SouthOfHeaven
                                  • Jun 2004
                                  • 28609

                                  #17
                                  Originally posted by Chris
                                  they need better quality cards
                                  they told me they cant have raised numbers for some strange reason
                                  its because its not supposed tyo be used as a credit card so if it says VISA on it and has raised letters its a visa , if not its a bank card, i think its just so if the retailer has the old style manual swipe things , they dont accept it as a credit card..
                                  hatisblack at yahoo.com

                                  Comment

                                  • Chris
                                    Too lazy to set a custom title
                                    • May 2003
                                    • 27880

                                    #18
                                    Originally posted by SmokeyTheBear
                                    its because its not supposed tyo be used as a credit card so if it says VISA on it and has raised letters its a visa , if not its a bank card, i think its just so if the retailer has the old style manual swipe things , they dont accept it as a credit card..
                                    I had that problem in some small town in utah and the dude got out of a pencil and put the card under the CC paper and did this shading thing and the letters came out
                                    [email protected]

                                    Comment

                                    • CDSmith
                                      Too lazy to set a custom title
                                      • May 2001
                                      • 51460

                                      #19
                                      As far as time constraints go on new cards, I guarantee you... I can go to either of my banks tomorrow, tell them my existing card is worn out, and the girl will:

                                      1. destroy my old card for me
                                      2. create a new one in about 5 mins on their machine
                                      3. help me activate it with my PIN #
                                      4. Charge me nothing.

                                      And yes, I've had to do this a few times in the past 15 years.

                                      AND...if my card doesn't wear out my banks still send out new replacements every few years, again free of charge. They make enough money on my banking and transactions, they don't fucking need to charge me for a new card every time.

                                      I'm sorry, I've never applied for an epass account, no sleight to Keyzer - he's good people... but there are just too many threads of people complaining. Far too many for my liking.
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                                      • Phoenix66
                                        Confirmed User
                                        • Oct 2002
                                        • 823

                                        #20
                                        Well, epass seems to have started sucking... Here was my problem with it http://www.gofuckyourself.com/showthread.php?t=647730
                                        Adult Niche Traffic Exchange

                                        Comment

                                        • uno
                                          RIP Dodger. BEST.CAT.EVER
                                          • Dec 2002
                                          • 18450

                                          #21
                                          Originally posted by Chris
                                          I had to order a new card about two months before my card expired because the card numbers where 100% gone off the card and the strip was rubbing off on the back

                                          so i hit up keyser
                                          he got me a new card (i had to pay for it )
                                          i asked if i would have to pay for a new card agian in a few months sence it was expering
                                          he said No he would get the money refunded to me as i just had to pay for another one due to the lack of quality of the card ....

                                          few months later TWO cards show up ... i got billed for BOTH card ... they refunded me for one card and would not let me activate the other one ...

                                          so in the end I ended up paying for 3 cards within 2 months and only got refunded for 1 card when i was not suppose to be paying anything for any of em



                                          ugh ugh ugh
                                          i let that issue die with em
                                          but still pisses me off daily.
                                          That blows.
                                          -uno
                                          icq: 111-914
                                          CrazyBabe.com - porn art
                                          MojoHost - For all your hosting needs, present and future. Tell them I sent ya!

                                          Comment

                                          • DamageX
                                            Marketing & Strategy
                                            • Jun 2001
                                            • 14293

                                            #22
                                            Epassporte's adult market will be DEAD the minute a better alternative comes out. Several are in the works, having learned how not to be incompetent when dealing with people's money.
                                            Whitehat is for chumps

                                            If you don't do it, somebody else will - true story!

                                            Comment

                                            • Dynamix
                                              G F Y not
                                              • Jan 2004
                                              • 2910

                                              #23
                                              Paypal offers a MasterCard debit card with (you guessed it) raised numbers. Hard to imagine there's guidelines on whether or not the numbers are raised.

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                                              • FreeHugeMovies
                                                Too lazy to set a custom title
                                                • Dec 2001
                                                • 14141

                                                #24
                                                Whatever they are paying Keyser it isn't enough. He is very helpful and does everything he can. Give him a raise Chris.

                                                Comment

                                                • sleeves
                                                  Confirmed User
                                                  • Jul 2005
                                                  • 324

                                                  #25
                                                  Yes they are pathetic!

                                                  http://www.gfy.com/showpost.php?p=10689698&postcount=12
                                                  [email protected]
                                                  icq: 202-550-839

                                                  Comment

                                                  • crockett
                                                    in a van by the river
                                                    • May 2003
                                                    • 76818

                                                    #26
                                                    I was thinking of ordering a card from them because I can finally actually use my epassporte account now with out any issues. However then again maybe I wont..
                                                    In November, you can vote for America's next president or its first dictator.

                                                    Comment

                                                    • poe
                                                      Confirmed User
                                                      • Mar 2004
                                                      • 455

                                                      #27
                                                      Personally I really like that it doesn't have raised numbers.

                                                      It doesn't wear out as fast as my other cards.
                                                      ’

                                                      Comment

                                                      • PMdave
                                                        Confirmed User
                                                        • Dec 2003
                                                        • 1517

                                                        #28
                                                        Originally posted by DamageX
                                                        Several are in the works, having learned how not to be incompetent when dealing with people's money.
                                                        hmmmm... Haven't we heard that a few times to much already? Epass might not be perfect but for 90% of non US webmasters it's a good way to recieve their money. Could be better but I'd still trust epassporte more than any newcommer that pops out of nothing.
                                                        Personally I just try to get all my funds out of the ATM as soon as possible, and the fact that that is possible as soon as I get the money in my account makes me feel secured.

                                                        Comment

                                                        • jayeff
                                                          Confirmed User
                                                          • May 2001
                                                          • 2944

                                                          #29
                                                          Originally posted by PMdave
                                                          Personally I just try to get all my funds out of the ATM as soon as possible, and the fact that that is possible as soon as I get the money in my account makes me feel secured.
                                                          Unless of course, you haven't had a card for 3 weeks with which you could take money from the ATM

                                                          Comment

                                                          • DamageX
                                                            Marketing & Strategy
                                                            • Jun 2001
                                                            • 14293

                                                            #30
                                                            Originally posted by PMdave
                                                            hmmmm... Haven't we heard that a few times to much already? Epass might not be perfect but for 90% of non US webmasters it's a good way to recieve their money. Could be better but I'd still trust epassporte more than any newcommer that pops out of nothing.
                                                            Personally I just try to get all my funds out of the ATM as soon as possible, and the fact that that is possible as soon as I get the money in my account makes me feel secured.
                                                            When it works, it's a great service, agreed.
                                                            Whitehat is for chumps

                                                            If you don't do it, somebody else will - true story!

                                                            Comment

                                                            • PMdave
                                                              Confirmed User
                                                              • Dec 2003
                                                              • 1517

                                                              #31
                                                              Originally posted by jayeff
                                                              Unless of course, you haven't had a card for 3 weeks with which you could take money from the ATM
                                                              Thats why I have 3 accounts, all with different expiry dates ;)

                                                              Comment

                                                              • tASSy
                                                                Spread The Pink!
                                                                • Nov 2004
                                                                • 8229

                                                                #32
                                                                Originally posted by Dynamix
                                                                Paypal offers a MasterCard debit card with (you guessed it) raised numbers. Hard to imagine there's guidelines on whether or not the numbers are raised.
                                                                i'd imagine they're giving those cards out through an issuing bank that is in the US and thus FDIC insured. the possibility that someone might get an imprint of your card and use it isn't even a concern to an FDIC insured bank - and they'll charge off any of your disputed claims quickly because they can afford to.

                                                                i *think* the reason the numbers aren't raised on the ePassporte electron cards is because the magnetic strip *must be* swiped in order for the holding bank that is not in the US to receive the information about your purchase. when the old shopkeeper with the imprint machine tries to call ePassporte's 800# with the number and expiration date of your card it won't make any difference because the bank holding the money offshore doesn't get any information about the transaction because the magnetic strip can't be swiped.

                                                                that's my best guess, not necessarily fact, but with a little training from ePassporte too.

                                                                tassy*PINK
                                                                * ICQ ~ 318*097*066 *


                                                                Comment

                                                                • OG LennyT
                                                                  Wall Street Pimp
                                                                  • Jun 2003
                                                                  • 14345

                                                                  #33
                                                                  Originally posted by Jarmusch
                                                                  Tradeking - my online broker | 4.95 a trade | make real $$

                                                                  Comment

                                                                  • x582
                                                                    Confirmed User
                                                                    • Mar 2002
                                                                    • 609

                                                                    #34
                                                                    Originally posted by Chris
                                                                    they need better quality cards
                                                                    they told me they cant have raised numbers for some strange reason
                                                                    That's because it's a Visa Electron. All the Bank that issue Visa Electron or Mastercard Electronic the numbers aren't raised. My Bank in asia issue Visa Electron, and the numbers aren't raised either. That's why the name is "Electronic"... it can only be processed that way.

                                                                    Comment

                                                                    • PimpDaddyPants
                                                                      Confirmed User
                                                                      • Aug 2005
                                                                      • 1581

                                                                      #35
                                                                      Originally posted by Jarmusch

                                                                      ROLF I juts noticed that

                                                                      Comment

                                                                      • DamageX
                                                                        Marketing & Strategy
                                                                        • Jun 2001
                                                                        • 14293

                                                                        #36
                                                                        Originally posted by tASSy


                                                                        i'd imagine they're giving those cards out through an issuing bank that is in the US and thus FDIC insured. the possibility that someone might get an imprint of your card and use it isn't even a concern to an FDIC insured bank - and they'll charge off any of your disputed claims quickly because they can afford to.

                                                                        i *think* the reason the numbers aren't raised on the ePassporte electron cards is because the magnetic strip *must be* swiped in order for the holding bank that is not in the US to receive the information about your purchase. when the old shopkeeper with the imprint machine tries to call ePassporte's 800# with the number and expiration date of your card it won't make any difference because the bank holding the money offshore doesn't get any information about the transaction because the magnetic strip can't be swiped.

                                                                        that's my best guess, not necessarily fact, but with a little training from ePassporte too.
                                                                        It has nothing to do with the bank being offshore. Lots of banks offer VISA Electron cards, as well as Maestro cards (MasterCard's version), which both are only to be used for ONLINE transactions. Meaning you swipe it, it checks your account for available funds then says go or no go. With credit cards you can swipe them and even if the connection with the bank fails or you don't have funds in your account, you can technically still complete the purchase and receive the charges afterwards.
                                                                        Whitehat is for chumps

                                                                        If you don't do it, somebody else will - true story!

                                                                        Comment

                                                                        • Slick
                                                                          Confirmed User
                                                                          • Feb 2001
                                                                          • 7338

                                                                          #37
                                                                          First of all, I agree about the card quality being shitty, within a year, the magnetic strip on my card shit out while I have a couple of credit cards that I used more than that for a couple of years and they still work just fine.

                                                                          For me, I did contact them for a replacement card and they did get it to me in about 8 days which was faster than the 2 weeks that they told me it'd take.

                                                                          I did have the problem where they froze my account because it was over $5,000 during the time my card was shitting out and the time it took to get the new one in.

                                                                          I did fax in my info and got ahold of Keysor, within 2 hours he had my info verified and my account was working again.

                                                                          So, for me, I had 2 problems and they took care of me beautifully, I couldn't ask for better support. I guess that for every person that has a good experience, there's a couple of others that haven't.

                                                                          Comment

                                                                          • amateurcanada
                                                                            Confirmed User
                                                                            • Jul 2001
                                                                            • 3766

                                                                            #38
                                                                            Interesting, they dont even respond lol.

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                                                                            • jayeff
                                                                              Confirmed User
                                                                              • May 2001
                                                                              • 2944

                                                                              #39
                                                                              Originally posted by Slick
                                                                              I guess that for every person that has a good experience, there's a couple of others that haven't.
                                                                              It should only take about 8 days to get a replacement card. According to Keyser, they produce cards twice a week.

                                                                              Part of my delay, I am sure, was caused by people seeing that a card had been requested and then not bothering to check whether the order was actually being processed. And unfortunately, since most people seem to think Keyser is good at his job, in this instance he apparently didn't press anyone, but just repeated to me whatever he was told (and usually took most of a day each time to do that).

                                                                              What has happened in the past 7 days, since I was told a 3rd card was ordered and twice that it would be sent (overnighted), I don't have a clue. It seems damn silly to tell me a card has been sent when it obviously hasn't been. But with no response today, I don't know what the latest story is going be.
                                                                              Last edited by jayeff; 08-23-2006, 08:17 PM.

                                                                              Comment

                                                                              • cyberstar
                                                                                Confirmed User
                                                                                • Mar 2005
                                                                                • 1263

                                                                                #40
                                                                                i paid for my card over a month ago.. still waiting.. good thing i don't have any money on it!
                                                                                Star @ ShockMediaLab
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                                                                                Comment

                                                                                • cyberstar
                                                                                  Confirmed User
                                                                                  • Mar 2005
                                                                                  • 1263

                                                                                  #41
                                                                                  Originally posted by Chris
                                                                                  they need better quality cards
                                                                                  they told me they cant have raised numbers for some strange reason
                                                                                  because it's pre-paid visa... I got the same cheapo looking card from a local bank. In order to use the card I have to put money on it first. Same idea as epass.
                                                                                  Star @ ShockMediaLab
                                                                                  250-060-302
                                                                                  web design, development, gallery submissions, outsourcing

                                                                                  Comment

                                                                                  • minusonebit
                                                                                    So Fucking Banned
                                                                                    • Feb 2006
                                                                                    • 7391

                                                                                    #42
                                                                                    Haha, this thread made me laugh.

                                                                                    Where are all those happy ePassporte customers at?

                                                                                    Comment

                                                                                    • minusonebit
                                                                                      So Fucking Banned
                                                                                      • Feb 2006
                                                                                      • 7391

                                                                                      #43
                                                                                      They must have merged the account review and electron issuing departments.

                                                                                      Last edited by minusonebit; 08-23-2006, 08:53 PM.

                                                                                      Comment

                                                                                      • The Sultan Of Smut
                                                                                        Confirmed User
                                                                                        • Dec 2004
                                                                                        • 4325

                                                                                        #44
                                                                                        Originally posted by Jarmusch
                                                                                        LOL pic of the week!!!

                                                                                        Comment

                                                                                        • Mayflower
                                                                                          I scan my content from Penthouse
                                                                                          • Aug 2006
                                                                                          • 27

                                                                                          #45
                                                                                          The problem here, is that they send their cards via regular mail. Probably to not charge your account with extra mail system expenses.

                                                                                          I think they should add the option to receive the card via FedEx or USPS with tracking number, and charge you an extra fee of 15 to 30 bucks.

                                                                                          OF course there will still be some bitches complaning about it, and saying "you can't charge me for that"... There are some bitches that are never happy with whatever service you give and will complain no matter what.

                                                                                          Anyway, that change will definitely solve this kind of problems, or at least more of the problems when the card was not send or just lost.

                                                                                          With tracking number, there will be a better service.

                                                                                          Comment

                                                                                          • Jakke PNG
                                                                                            ex-TeenGodFather
                                                                                            • Nov 2001
                                                                                            • 20306

                                                                                            #46
                                                                                            Originally posted by cyberstar
                                                                                            because it's pre-paid visa... I got the same cheapo looking card from a local bank. In order to use the card I have to put money on it first. Same idea as epass.
                                                                                            No it's not.
                                                                                            It's a goddamn visa ELECTRON.. it's not a VISA. 2 completely different cards.


                                                                                            ps. I'm a satisfied ePass user if anyone gives a shit... atleast sofar.
                                                                                            ..and I'm off.

                                                                                            Comment

                                                                                            • Jakke PNG
                                                                                              ex-TeenGodFather
                                                                                              • Nov 2001
                                                                                              • 20306

                                                                                              #47
                                                                                              Originally posted by DamageX
                                                                                              It has nothing to do with the bank being offshore. Lots of banks offer VISA Electron cards, as well as Maestro cards (MasterCard's version), which both are only to be used for ONLINE transactions. Meaning you swipe it, it checks your account for available funds then says go or no go. With credit cards you can swipe them and even if the connection with the bank fails or you don't have funds in your account, you can technically still complete the purchase and receive the charges afterwards.
                                                                                              That's not true either.. well, it's true except the 'online' thing. Regular Electrons can't be used online without a separate agreement with visa (in Finland atleast). Electron cards are just like debit cards, except you can use them abroad as well.. you just MUST have funds on your account.
                                                                                              ..and I'm off.

                                                                                              Comment

                                                                                              • madawgz
                                                                                                8.8.8.8
                                                                                                • Mar 2006
                                                                                                • 30509

                                                                                                #48
                                                                                                damn, my card is expiring soon
                                                                                                TAEMDLRMSKRJIXMRLSMRJ.

                                                                                                Comment

                                                                                                • Hooligan
                                                                                                  So Fucking Banned
                                                                                                  • May 2001
                                                                                                  • 1472

                                                                                                  #49
                                                                                                  getting a card form epass is a bitch

                                                                                                  Comment

                                                                                                  • OneWhoKnows
                                                                                                    Confirmed User
                                                                                                    • Aug 2005
                                                                                                    • 873

                                                                                                    #50
                                                                                                    ...and I was just thinking about finally buying an electron card

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