We understand and respect your desire to receive payment for sales generated. As always we maintain a high level of customer service and value our relationship with you. It is unfortunate that we must inform you that due to the current situation that, based on your postings, you are clearly aware of, we are unable to accurately determine exactly how much you are due. We anticipate swift resolution through our current course of action and will be able to update you shortly. Upon confirmation of sales we will generate payouts.
I got this after sending them 2 emails and the responce came from Tucker though the emails where sent the Chris and Brandi. You would think they would release something to their webmasters or something to let everyone know but I guess not.
I am not trying to sound crass but you missed the last sentence;
?Upon confirmation of sales we will generate payouts.?
Once we are able to confirm sales we can generate a payout. As you may or may not be aware, we are locked out and therefore cannot determine what goes to whom. Upon resolution we WILL generate a payout.
I am not trying to sound crass but you missed the last sentence;
?Upon confirmation of sales we will generate payouts.?
Once we are able to confirm sales we can generate a payout. As you may or may not be aware, we are locked out and therefore cannot determine what goes to whom. Upon resolution we WILL generate a payout.
two questions just off the top of my head:
1. If it take you 6 months to confirm it.. then affiliates are just SOL?
2. How long until you confirm the (alleged) shaved sales?
It is possible to go directly into mySQL to get thouse informations if they have some tech skills, depending on the amount of affiliates it might be a time consuming thing though.
1. If it take you 6 months to confirm it.. then affiliates are just SOL?
Exactly what if all this takes 2 weeks or 2 years? How is it fair to us that because you guys are having issues with NATS we have to pay at the same time?
Originally posted by Jace
2. How long until you confirm the (alleged) shaved sales?
Yeah? I mean that cant be that hard to answer what is the hold up?
Exactly what if all this takes 2 weeks or 2 years? How is it fair to us that because you guys are having issues with NATS we have to pay at the same time?
Being oblivious to the drama (intentionally or not), it would seem a little difficult to be able to make payments when they don't know how much you're owed. No? Or should they just send you a random payment and if they send you more than you're due, expect you to send it back?
1. If it take you 6 months to confirm it.. then affiliates are just SOL?
2. How long until you confirm the (alleged) shaved sales?
I'm curious as to how you expect them to pay affiliates if they have no access to the information? I'm going to go out on a limb and assume that since they have no NATS access they also have no access to affiliate information (company names and addresses) as well as access to who was paid what and how much is owed. Even if they can get into their processor and check amounts, they still may be missing several very important elements required for proper payment.
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I'm curious as to how you expect them to pay affiliates if they have no access to the information? I'm going to go out on a limb and assume that since they have no NATS access they also have no access to affiliate information (company names and addresses) as well as access to who was paid what and how much is owed. Even if they can get into their processor and check amounts, they still may be missing several very important elements required for proper payment.
The whole point of everything is that they are the ones that caused themselves to be locked out of their own admin. they got a phone call about something being off, they decided to hire lawyers and not talk to NATS, so therefore NATS had to lock them out
Bottom line, it was all up to them, if they had coorperated and resolved the issue quickly, they would be able to pay affiliates
Being oblivious to the drama (intentionally or not), it would seem a little difficult to be able to make payments when they don't know how much you're owed. No? Or should they just send you a random payment and if they send you more than you're due, expect you to send it back?
Are they locked out of such information?
Have they tried to contact NATS to ask for the info if this is the case?
Being oblivious to the drama (intentionally or not), it would seem a little difficult to be able to make payments when they don't know how much you're owed. No? Or should they just send you a random payment and if they send you more than you're due, expect you to send it back?
the WHOLE point of this is that it could have been resolved quickly and quietly...XclusiveCash caused the lockout themselves
the WHOLE point of this is that it could have been resolved quickly and quietly...XclusiveCash caused the lockout themselves
True never even looked at it that way this far into it all..... who knows wtf is going on. But I do belive the ball is in the hands of XC to get resolved since they are the accused. Why have they not address the issue? why are they just hiding in the shadows?
Have they tried to contact NATS to ask for the info if this is the case?
From what little I know about this situation, they can't login, so they can't don't know what anyone is owed. Don't quote me on that though.
Originally posted by Jace
the WHOLE point of this is that it could have been resolved quickly and quietly...XclusiveCash caused the lockout themselves
The topic of the thread was has anyone been paid, and the first post was wondering how they COULD be paid if they've been locked out by nats.
Clearly I missed the point.
I'm not saying it's not the fault of XclusiveCash, but I stand by what I said about them not being able to pay webmasters without knowing what they're owed.
I can't believe NATS can cripple an affiliate program like this because of a dispute. This disruption affects all webmasters and program owners. Obviously security is an important issue to ensure webmasters aren't getting shaved, but this course of action would never make me want to use a NATS based sponsor.
WG
I can't believe NATS can cripple an affiliate program like this because of a dispute. This disruption affects all webmasters and program owners. Obviously security is an important issue to ensure webmasters aren't getting shaved, but this course of action would never make me want to use a NATS based sponsor.
WG
dude, the issue is there is NO dispute...if there were a dispute there would be solutions on the horizon...fact is, NATS tried to make everything right, and was basically told to fuck off
kudos to nats for exposing scumbags like this
when NATS calls you and says "we think there is a problem with your stats and how many rebills are being counted" and is met with a hang up phone call and no attempt after that to resolve the issue (I only assume this because we haven't heard anything), there is only ONE reason for that
I can't really comment on this as its in legal hands now.
The license was suspended until there was an agreement to fix the numbers. There has since been no contact from xclusivecash to attempt to resolve the issue. There has only been a letter of intent to sue us over a post on GFY and their lawyers asking us to have no contact with NR Media.
We have not been contacted by NR Media to resolve the issue since nor have we been contacted by NR Media to allow them to generate payouts.
This is in the hands of our lawyers at this point. If their lawyers wish to contact ours to sort out a generation of payout dumps we are more than willing to work with them on it. Affiliates should be paid. Thats the entire point.
If their lawyers wish to contact ours to sort out a generation of payout dumps we are more than willing to work with them on it. Affiliates should be paid.
Nats comes through again and I'm sure we wont see a responce from XclusiveCash!
Well thanks for the post Nats I like to know whats going on and well Xclusive is keeping us all in the dark!
I can't believe NATS can cripple an affiliate program like this because of a dispute. This disruption affects all webmasters and program owners. Obviously security is an important issue to ensure webmasters aren't getting shaved, but this course of action would never make me want to use a NATS based sponsor.
WG
I know what you are saying but it goes both ways. They are shutting down a sponsor for shaving and thus helping affiliates. It sounds to me like XClusiveCash got caught shaving and instead of facing up to it and saying "it was an accident" and resolving it, they are going the legal route to try and save face.
I doubt if XClusiveCash called them up and said lets resolve this and figure out a solution, we'd be at this point. Sounds to me like a sponsor got caught scamming and wants to go in the corner and cry.
ironic that a license gets suspended because affiliates are supposedly being underpaid, but the end result is that affiliates dont get paid at all.
kinda funny. will be fun to watch this drama unfold in the long run.
Seems like a great way to shut down a program without having to pay affiliates. Not saying this is the case, but this would make a nice exit strategy to shift blame from the sponsor to NATS...
Conspiracy theorists would have a field day with this...
WG
I know what you are saying but it goes both ways. They are shutting down a sponsor for shaving and thus helping affiliates. It sounds to me like XClusiveCash got caught shaving and instead of facing up to it and saying "it was an accident" and resolving it, they are going the legal route to try and save face.
I doubt if XClusiveCash called them up and said lets resolve this and figure out a solution, we'd be at this point. Sounds to me like a sponsor got caught scamming and wants to go in the corner and cry.
Thats how I see it. And its sad since I was making good money with them.
I am not trying to sound crass but you missed the last sentence;
?Upon confirmation of sales we will generate payouts.?
Once we are able to confirm sales we can generate a payout. As you may or may not be aware, we are locked out and therefore cannot determine what goes to whom. Upon resolution we WILL generate a payout.
I would venture to guess I now know the reason you have this in your sig
we are locked out and therefore cannot determine what goes to whom. Upon resolution we WILL generate a payout.
Originally posted by PBucksJohn
If their lawyers wish to contact ours to sort out a generation of payout dumps we are more than willing to work with them on it. Affiliates should be paid.
kinda sad how they cant just file for an emergency injunction and force nats to let them back in the program until its resolved legally. they cannot just shut down a business because they want to. not legally.
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The worst part about all this is...
The DATA IS ACCESIBLE!!! Its all there.. black and white.. in an sql database.. use queries, generate payout data between specific date ranges, make notes of who you paid and write a fucking check.. its not that hard.. I cant believe someone is saying I cannot pay my affiliates because of an administration tool.. Thats like saying, im not going to work anymore because my car is broke down..
ride the fucking bus.. get a bike.. do something.. just dont sit there and make excuses... If you guys dont know how to do this or I have completely confused you.. ICQ ME, pay me, and i'll do it.. I bet there is atleast 50 other people on this board that could do it for you too! fris.. etc..
any word on all this? I see tucker is online and posting, thought I would give it a go
have affiliates been paid anything yet? NATS did say that xclusive was able to get into the admin with laywers present...if affiliates are important to them they would do just that. I suspect that won't happen though, I would imagine Xclusive is just collecting that cash they don't have to pay out, because they can't get into the affiliate admin, and they are probably using that cash to buy themselves nice pretty gifts that they can roll around in while they think abut all the affiliates they fucked over
Come to think of it why doesn't a program that uses NATS get together with TMM and start some fake drama.
Just have TMM come on GFY and make the same statement they did about NR towards their company. Then they could come on and say
"The person you just spoke to on the phone is just someone working in our office. He should have never talked to you like that and he has been fired. We don't want unfriendly people working for our fine company. I will look into this problem with the stats personally right away. I want to make sure our affiliates get paid because we care about our affiliates and were a good fair company."
After that make another post and say
"I have looked into this problem and it seems we had an error on our end. I would like to thank TMM for pointing this out to us. All affiliates will be compensated for the short period of time this occurred. Thank god we use NATS and they caught this problem. They are really great." Oh yea don't forget to sign up to _______ before our bonus days start.
Now the program looks good because they are using NATS which is such a great program because it will catch any error or stat discrepancies. They also take care of their affiliates and this makes them look honest. Both TMM and the company look good and get some exposure.
I wasn't serious about them having no affiliates Jace.
It is kind of funny how no one has been complaining about not getting paid though. If a company left me hanging like NR did I would get my money and stop promoting them. They should have taken care of their affiliates first.
TMM cleary stated they would give them access to their stats so affiliates could get paid if lawyers were present.
I can't believe NATS can cripple an affiliate program like this because of a dispute. This disruption affects all webmasters and program owners. Obviously security is an important issue to ensure webmasters aren't getting shaved, but this course of action would never make me want to use a NATS based sponsor.
WG
This just doesn't sit right with me. Nats on one hand is like a cult leader to the webmasters saying "come with me children and you will be safe" and some sponsors feel they have no choice but to go with NATS because that is what webmasters want. End result....ONE PROGRAM (NATS) has the webmaster community and a shitload of sponsors by the balls.
You piss off Nats, and NATS will shut your program down. NATS shuts down, and pretty well cripples a shitload of sponsors in their wake. I honestly don't like to see one company have that much power I don't think that makes the industry safer, I think it makes it more vulnerable.
I wasn't serious about them having no affiliates Jace.
It is kind of funny how no one has been complaining about not getting paid though. If a company left me hanging like NR did I would get my money and stop promoting them. They should have taken care of their affiliates first.
TMM cleary stated they would give them access to their stats so affiliates could get paid if lawyers were present.
This just doesn't sit right with me. Nats on one hand is like a cult leader to the webmasters saying "come with me children and you will be safe" and some sponsors feel they have no choice but to go with NATS because that is what webmasters want. End result....ONE PROGRAM (NATS) has the webmaster community and a shitload of sponsors by the balls.
You piss off Nats, and NATS will shut your program down. NATS shuts down, and pretty well cripples a shitload of sponsors in their wake. I honestly don't like to see one company have that much power I don't think that makes the industry safer, I think it makes it more vulnerable.
why single out NATS? suppose someone using MPA3 was all but caught shaving and wouldn't let MPA3 in there to check it out, you don't think MPA3 wouldn't do the same damn thing?
why single out NATS? suppose someone using MPA3 was all but caught shaving and wouldn't let MPA3 in there to check it out, you don't think MPA3 wouldn't do the same damn thing?
I singled out Nats for a couple of reasons.
1. They have pretty well destroyed a program already by shutting them down. Where they shaving? Who knows, that is for the courts to decide.
2. I have a problem with a company "outing" another company by words alone and not hard and fast evidence. If you are going to out someone. Have the *PROOF* right in the "outing".
3. I think the "outing" NATS did was far too premature. I don't like any company getting a GOD complex. I don't know the entire story (I've heard a little by both sides...but the truth is still yet to come...anyways. .....It made me wonder....did NATS out them to a) Protect the integrity of their program? b) To protect the webmaster community? c) Marketing ploy...hey webmasters...lookie here...we saved your asses (thereby making more sponsors feel pressured to go with NATS)...or d) How the fuck dare you hang up on us...do you know who the fuck we are and who the fuck you are dealing with? Now NATS says profanity was used and they were hung up on. The program said they guy was in his car...and wanted to check numbers before agreeing to pay out a large sum of money (honestly...I would want to double check and make sure NATS was right before they started giving away money)....so what was it? Nats pissed off or concerned? I don't know..don't think anyone really does...but it does concern me.
1. They have pretty well destroyed a program already by shutting them down. Where they shaving? Who knows, that is for the courts to decide.
2. I have a problem with a company "outing" another company by words alone and not hard and fast evidence. If you are going to out someone. Have the *PROOF* right in the "outing".
3. I think the "outing" NATS did was far too premature. I don't like any company getting a GOD complex. I don't know the entire story (I've heard a little by both sides...but the truth is still yet to come...anyways. .....It made me wonder....did NATS out them to a) Protect the integrity of their program? b) To protect the webmaster community? c) Marketing ploy...hey webmasters...lookie here...we saved your asses (thereby making more sponsors feel pressured to go with NATS)...or d) How the fuck dare you hang up on us...do you know who the fuck we are and who the fuck you are dealing with? Now NATS says profanity was used and they were hung up on. The program said they guy was in his car...and wanted to check numbers before agreeing to pay out a large sum of money (honestly...I would want to double check and make sure NATS was right before they started giving away money)....so what was it? Nats pissed off or concerned? I don't know..don't think anyone really does...but it does concern me.
once the full story is out there, you will see that the company pretty much destroyed themselves and NATS did what anyone would have done in their shoes. there is SOOOOO much more to this story than what is on the boards, and with time everyone will see that what TMM did was necessary for the good of their company and affiliates also
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