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Old 07-28-2006, 10:33 AM   #1
bogo
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Anyone from CCBill here?

i have a question about my stats and looking for a CCBill Rep that i could email.

Thanks
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Old 07-28-2006, 10:34 AM   #2
DirtyDanza
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Yeah I need someone from ccbill as well.. like a higher up in ccbill
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Old 07-28-2006, 10:35 AM   #3
Pete-KT
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I just messaged mark for you guys
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Old 07-28-2006, 10:36 AM   #4
joshll
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i need a CCBill Fella aswell...
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Old 07-28-2006, 10:36 AM   #5
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I just messaged mark for you guys
yeah I got about 22 ICQ's to him and no answer
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Old 07-28-2006, 10:37 AM   #6
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is this going to be a drama thread?
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Old 07-28-2006, 10:38 AM   #7
The Ghost
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Anyone try just calling them?
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Old 07-28-2006, 10:39 AM   #8
fitzmulti
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Quote:
Originally Posted by bogo
i have a question about my stats and looking for a CCBill Rep that i could email.

Thanks
LOL! You people KILL me - try support @ ccbill dot com ... even if you have to ask them to pass you the information, why in the hell when you probably have a simple, or even complex, question would you post this on a board instead of trying to contact them directly? Anytime I have ever needed anything handled, they always help, and get right with me.

Lame...

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Old 07-28-2006, 10:40 AM   #9
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Anyone try just calling them?
Apparently, calling or emailing is a lot more difficult than coming to GFY...
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Old 07-28-2006, 10:40 AM   #10
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Marks gotta get some downtime once in awhile... call em up, its Friday mid morning in AZ
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Old 07-28-2006, 10:44 AM   #11
corvette
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marks here now, have you tried to contact our Client Support Team?

http://businesscenter.ccbill.com/contact.php
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Old 07-28-2006, 10:45 AM   #12
corvette
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if you need to talk to me, icq me 45471840

just got out of a meeting
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Old 07-28-2006, 10:46 AM   #13
Juilan
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I just got off the phone with them and got excellent and friendly support they are consistently responsive there.
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Old 07-28-2006, 10:46 AM   #14
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marks here now, have you tried to contact our Client Support Team?

http://businesscenter.ccbill.com/contact.php
Sadly, I doubt it. People are just damn lazy sometimes, lol! Yet, they can come here and stir up some shit for no reason.
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Old 07-28-2006, 10:48 AM   #15
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Originally Posted by The Ghost
Anyone try just calling them?
of course but when they give you half ass client support people that won't let you talk to anyone but them what are you to do... I faxed ccbill 5 times even had a client support confirm that they got my fax now all of a sudden they dont have it? this was from the 18th then faxed again on the 24th same thing now it's just gone? and they want me to fax again... I am pissed you know what got "misplaced" my bank account information and my ID information... I dunno abot you guys but I am not cool with that
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Old 07-28-2006, 10:49 AM   #16
fitzmulti
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Originally Posted by Juilan
I just got off the phone with them and got excellent and friendly support they are consistently responsive there.


I hear you! I have recently had a crazy issue with a missing check, and Ashley from CCBILL helped me as if I was their top client - which I am nowhere near that, I am sure. But she was great.

Never have had anything but great support from them, regardless of time of day, holidays, etc...going strong with them since 1998!


Fitz
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Old 07-28-2006, 11:14 AM   #17
DirtyDanza
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corvete is the only one with brains at ccbill... I dunno what they are paying him but they need to double it.. I have a feeling without him ccbill would loose alot of clients...


corvete you the man
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Old 07-28-2006, 11:14 AM   #18
gooddomains
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pick up the phone and call them
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Old 07-28-2006, 11:43 AM   #19
CCBill Paul
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I'll be around too if you can't get a hold of Mark...

i c q 248615940

paulk at ccbill dot com
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