Originally posted by Keyser Soze
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I know personal detailed stuff should be handled in private but wouldn't you rather answer general questions once in a thread than 200 times via ICQ or email? -
Did we get any sort of resolution on this?Comment
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OK, lets get some facts about ePassporte straight:
1. They never post details on this board. Any replies they give are almost always of the "contact me via [insert offline, non public method of communication here]" so that there is no public record of what they are pulling.
2. This exactly what got PayPal sued. The difference is, PayPal has many millions of dollars with which to defend itself. ePassporte wont survive such a suit. This whole ponzi scheme thing of closing accounts not directly linked with the fraud is not only dishonest and reeks of questionable ethics, but it is also a violation of the law - at lease in the US.
3. ePassporte has never been known for good customer service. The broken English comment was disgusting and the attempts to explain it away just made the situation worse. Sometimes, its a good idea to just shut up.
4. The reason they "cant and wont comment" on this has nothing to do with an 'investigation' (trust me, thier investigations are as through as those your credit card processor conducts when one of your surfers charges your ass back for six months worth of rebills during which time they downloaded every single file off your server including the robots.txt) is because they have been caught with thier hand in the cookie jar. The fact that someone else defrauded ePassporte means nothing, they have no right to take this guy's money to cover thier loss.
5. And finally, why would anyone not setup thier own damn account? I never did understand that. It makes zero sense. Its stupid. If you cant fill in a form and load $25 into an online payment account, then you're not gonna make it in this business (or any other, for that matter) and you should simply quit now while you are ahead and save yourself the loss and trouble.Comment
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I was wondering when somebody was gonna mention PayPal. I personally got sucked for about $2k with that whole bullshit deal.Originally posted by holographComment
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i just read this whole thread after i posted in page1 yesterday.
holy shit are you guys fuckups over at epass. rofl.
A) tassy that was the stupidest, most stereotypical american comment i have ever seen played off as a "you can't convey tone online like he-he omgz!" i've ever seen.
i'm american, please stop embarassing us.
B) keyser, if you guys have a shred of common sense and willpower to attempt to retain your current customer base, and maybe attract new customers.. i suggest you do discuss this policy openly.
you either: spell it out on the board for everyone in your own language, where you'll have a chance to clarify misunderstandings. or, every day when you fuck up someone else's account, they're going to post here with THEIR version of what happened, regardless of how accurate that is.
right now, it seems like the account holder's version of this story is 110% accurate.. if that is the case, epass is guilty of conversion - clear cut case.254342256Comment
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I couldnt agree more - this isnt about an individual anymore, its a policy question.Originally posted by studiocritici just read this whole thread after i posted in page1 yesterday.
holy shit are you guys fuckups over at epass. rofl.
A) tassy that was the stupidest, most stereotypical american comment i have ever seen played off as a "you can't convey tone online like he-he omgz!" i've ever seen.
i'm american, please stop embarassing us.
B) keyser, if you guys have a shred of common sense and willpower to attempt to retain your current customer base, and maybe attract new customers.. i suggest you do discuss this policy openly.
you either: spell it out on the board for everyone in your own language, where you'll have a chance to clarify misunderstandings. or, every day when you fuck up someone else's account, they're going to post here with THEIR version of what happened, regardless of how accurate that is.
right now, it seems like the account holder's version of this story is 110% accurate.. if that is the case, epass is guilty of conversion - clear cut case.
Is the scenario described above policy?
Its yes or no - if 'no' we can do what GFY does best and, how shall I describe it? 'reach our own conclusions'.
If 'yes' then we know where we stand.
YES OR NO?Comment
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Originally posted by minusonebit
If you hate ePassporte so much why not close your account and move on?
I have offered my assistance several times in getting this done.
Do you know the whole story of this thread? NO so please don't comment on something when you don't know the whole story it will make you look stupid later on.Truth TellerComment
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Egold next time Bob.Comment
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Funny how you are always so anxious to help when it comes to closing my account... you keep volunteering for that...Originally posted by Keyser Soze
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Now would be a good time to insert my refferal link...Originally posted by bbe
// eGold, Ltd. -- Trade with Money Thats Worth Something
http://www.e-gold.com/e-gold.asp?cid=2890940Last edited by minusonebit; 07-16-2006, 08:23 AM.Comment
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Paypal pulls the same shit too.Originally posted by LOL :Dsometimes i think paypal is better
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Paypal does the same thing. I am fighting them now.Comment
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How much did PayPal take you for?Originally posted by baddogComment
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another issue
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Originally posted by Ace_luffy
and it was dealt with here
http://www.gfy.com/showthread.php?t=633726Comment
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no. it would have opened a dialogue. but since no one has contacted me about this via ICQ, i assume this thread is really just for the usual sewing circle of keyboard warrior webmasters to puff their chests up in.Originally posted by XxXotic
keyser is dealing with bob's situation now (it seems from reading this thread), so there's no need for me to better understand bob, bob's needs, bob's issue etc. i offered further assistance and any one who knows me knows i'm not a racist. read the whole thread before you attack again, 20 people saying the same thing isn't helping anyone get anything resolved.
tassy*PINK
* ICQ ~ 318*097*066 *
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Yup.. I've stopped using Epass myself..
I'd rather get the cheque, and use a real bank...
Too many horror stories from Epass..Comment
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ouch tassy - this was settled in another thread. Leave it alone.Originally posted by tASSy
no. it would have opened a dialogue. but since no one has contacted me about this via ICQ, i assume this thread is really just for the usual sewing circle of keyboard warrior webmasters to puff their chests up in.
keyser is dealing with bob's situation now (it seems from reading this thread), so there's no need for me to better understand bob, bob's needs, bob's issue etc. i offered further assistance and any one who knows me knows i'm not a racist. read the whole thread before you attack again, 20 people saying the same thing isn't helping anyone get anything resolved.Comment
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What Facts are you talking about this sounds more like fiction to me?Originally posted by minusonebit
You have no idea. If you think EPassporte doesn't have
millions for backup you are clueless (sigh)Comment
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Epassporte has to shave to make ends meet. Paypal can afford to be arrogant, they have 100+ millions clients, i highly doubt millions of people use epassporte, only a small circle of webmasters, mostly in adult business.
I sent an email two months ago. Guess what? No response. What do they think? I cant afford to waste time emailing everyday till i get a fucking answer to a fucking simple question? This company sucks big time and i hate being treated like shit, no respect for customers.
I think most of us are cool guys not looking for troubles, but this damn company is always looking for excuses to block accounts, hold money, not answering emails/phone calls and so on.
Is this a 1 man operation or what? You are charging fees you bitches, and we pay your fucking salaries, so what the fuck is going on? Several times a week a guy starts a drama thread with epass and 10 more webmasters add their own horror story. 10 horror stories per new epass thread.
You should really go fuck yourself, THIEVES
ICQ 557504926Comment
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Originally posted by xmas13
where did you send that email? why don't you send it to me - tassy.pink AT ePassporte DOT com (or see sig/ICQ me). i'd love to answer your simple question, quickly - if it hasn't been answered already.
i am sorry you feel that ePassporte trying to protect your account from being frauded when alerted to something suspicious is "looking for trouble...[and] for excuses to block accounts". i have a feeling you'd be more upset if we left your account open when we suspect someone might have access to your account info and a way to drain your account of your money there. the complaint thread would change to "epassporte didn't pay attention when someone took out all of my money in a day!" and you'd be asking why we didn't put a hold on your account and notify you or ask for verification from you regarding any suspicious looking activity.I think most of us are cool guys not looking for troubles, but this damn company is always looking for excuses to block accounts, hold money, not answering emails/phone calls and so on.
Is this a 1 man operation or what? You are charging fees you bitches, and we pay your fucking salaries, so what the fuck is going on? Several times a week a guy starts a drama thread with epass and 10 more webmasters add their own horror story. 10 horror stories per new epass thread.
You should really go fuck yourself, THIEVES
also, i suppose i should reiterate that no one calls their bank when the ATM gives them the correct amount of cash and thanks them profusely; however when someone's bank ATM fails to give them to the correct amount of cash all hell breaks loose and they complain to customer service. (which also makes them fill out a form, mail it in, verify the complaint, etc.)
of course complaints are brought to the board by adult webmasters - this is slightly different than going to your bank & ePassporte recognises that, which is why keyser and i are here with ICQ & email in sig to provide another level of support to our adult industry clients. so "10 horror stories per new epass thread" kind of makes sense. (there are also posts in most of those threads from people who love their ePassporte.)
if keyser or myself posted every time i got an ICQ with profuse thanks and proclimation of how great ePassporte is and how impressed they are with our continually improving customer service, we'd be accused of patting ourselves on the back.
tassy*PINK
* ICQ ~ 318*097*066 *
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I havent ever had a problem with Epassporte and find it great for me to use, but then again, I was gifted an account. If you're in the UK trying to sign up without a credit card you're royally fucked and can't get anythind done so I had one opened for me.
Thankfully no problems, I won't stop using Epass cause they suit my needs, unlike shitty poopal! (ongoing battles with them every single week....)Comment
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epassporte is pissing ME off
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Originally posted by minusonebit
They want $575, but I am not an easy mark.Comment
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epass gives me a headache 49% of the time but works great 51% of the time....
keyser is always willing to help as much as he can
i really miss rand
he got shit DONE... not "let me email our XXXXX department and ill get back to you in a fwe days" ... he got it taken care of within the hour.
He was the fuckin man
Clone that man!Comment
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My thoughts exactly...Originally posted by Chris
They really do perform a magnificent service for us all, MOST of the time. Let's cut 'em a little slack. But guys, please...step up and fix these customer service problems. It really needs some attention.
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They have millions of OUR MONEY.Originally posted by webgurlWhat Facts are you talking about this sounds more like fiction to me?
You have no idea. If you think EPassporte doesn't have
millions for backup you are clueless (sigh)
And if they use that to cover operating expenses (including lawsuits) they'll go to jail if they can be located. They are required to keep our money in a trust account and not comingle it with the operating funds. The same way an attorney keeps trust accounts for his clients.
We had a local personal injury attorney get convicted of raiding the trust accounts to the tune of nearly $2 million not so long ago. He escaped major jail time IIRC because he promised to make reistution from personal funds and had a sudden wave of guilt for the people he fucked over. But a payment processor for the porn industry will not be so lucky.Comment
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Well, you could sue them. I was involved in that class action. I got a little postcard check for like $5 and some change out of the $900 they stole from my account. Never again will I use them.Originally posted by baddogComment
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Epass is still look into my problem,and I will post the latest news here when I get it.Comment
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Thanks for your bump,gfyers.
IMO,It is not my own problem,but many other gift accounts,hope Epass will give me/us a reasonable reply.Comment
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Keyser answered my questions...good job epass!Comment
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EPASS is starting to resolve my issue,here you can find the result of my issue.
http://www.gfy.com/showthread.php?t=634981
Many thanks to Keyser,without his help,I have nothing to do
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that's why I only receive money from sponsors there, otherwise they can always block your account.$9.95/month for 15000 GB bandwidth monthly, unlimited (sub)domains and MySQL5, PHP4/5, 500 GB disk storage!
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whow, the "bad english" comment was a good one. I even remember the voice of the india girl I had online last time I called epassporte. Don't ask me wath she said though.... didn't understand a word.Comment
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CS should speak perfect english
PERFECTComment
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how would the fraudster get access to a third persons account..any easier than gaining access to a random account ?Originally posted by tASSy
So if i gave you some money , that turned out to be fraud , and you gave some money to keyzer 1 year later , your going to close keyzers account and ALL money accrued on that account just incase i access his account ? how would i access his account i have nothing to do with keyser. i gave the money to you.
Seems to me this whole thing of "gift cards " was to mitigate your responsobility to protect people from fraud.. why bother protecting anyone from fraud when you can simply take other people's money to pay back the fraud.
seizing accounts that dont have anything directly to do with the fraud is to protect yourself not us. so why bullshit. If the account has more money than the suspected fraud how can you justify seizing it or denying customers access to their money ?Last edited by SmokeyTheBear; 07-19-2006, 07:33 AM.hatisblack at yahoo.comComment
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The only really evident thing that can be gathered from this mess is that Epassporte definitely needs to spend a bit more of their resources on improving customer service.
The service itself I think runs fairly well, minus some blocked accounts, but really if they had a responsive and knowledge support staff even if an issue came up it wouldnt be a big deal because you knew you would quickly get someone at the other end that could tell you whats going on and resolve it quickly.
It is true that everyone makes mistakes and the fraud is something that needs to be looked out for, but when you are an industry where mistakes = death (finances) you really do need to have a great support department to keep your customers at the very least informed of what's happening.
Take Luck!Comment
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Originally posted by tASSy
you fuckign suck as a sales rep support pissant you know that?
seriously. is that how you talk to people? in the cocky, i have pink hair so I can sasy whatever i want and look cute doing it way?
his thread isnt in broken english you retarded bitch. it reads very clearly with a few missuses of the language. he made his point.
stop being such a somebody until you are somebody. I hate talent that thinks they make a difference in business.A fast fortune is easy to earn! Just go with a winner!Comment
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You can check out my blog till it gets here!
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