I have always been happy with directnic, I've been using them 4-5 years now but now they can really fuck off.
In the beginning of June I transfered 10 domains to them into a new account from another registrar.
My credit card was charged, and domains was transferred without problems.
Yesterday I was about to register some more domains and I got the message "Account locked due to credit card fraud" and thought WTF, I checked the domains in the account and they where all suspended.
I contacted directnic right away by e-mail, as it was not during the phone hours support, after 12 hours I had no responce and called them.
The person I talked to said he couldnt do anything, it was up to the legal department, I asked ofcourse to talk to the legal department and he said no sorry they dont answer to requests on the phone, and I should E-mail them, which I already did. I send them a second E-mail and still no answer, now 24 hours have passed which is totally fucked up since they also terminated the domains and redirect traffic to their PPC search engine landing pages.
Today I checked my bank statements and see that they refunded the amount I paid 1 month ago for the domains (value dated TODAY)
To put it in short they:
1: transferred my domains just fine.
2: locked my account and redirect the traffic
3: refuse to talk to me on the phone to solve it
4: do not answer their E-mails
5: The support person I talked to confirmed that this is standard procedure
This is totaly fucked up, the moment I get the domains activated again I am gone from there.
Would you feel secure using directnic for your domains?
In the beginning of June I transfered 10 domains to them into a new account from another registrar.
My credit card was charged, and domains was transferred without problems.
Yesterday I was about to register some more domains and I got the message "Account locked due to credit card fraud" and thought WTF, I checked the domains in the account and they where all suspended.
I contacted directnic right away by e-mail, as it was not during the phone hours support, after 12 hours I had no responce and called them.
The person I talked to said he couldnt do anything, it was up to the legal department, I asked ofcourse to talk to the legal department and he said no sorry they dont answer to requests on the phone, and I should E-mail them, which I already did. I send them a second E-mail and still no answer, now 24 hours have passed which is totally fucked up since they also terminated the domains and redirect traffic to their PPC search engine landing pages.
Today I checked my bank statements and see that they refunded the amount I paid 1 month ago for the domains (value dated TODAY)
To put it in short they:
1: transferred my domains just fine.
2: locked my account and redirect the traffic
3: refuse to talk to me on the phone to solve it
4: do not answer their E-mails
5: The support person I talked to confirmed that this is standard procedure
This is totaly fucked up, the moment I get the domains activated again I am gone from there.
Would you feel secure using directnic for your domains?
![[Dan]](data:image/svg+xml;base64,CgkJCTxzdmcgeG1sbnM9J2h0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnJyB2aWV3Qm94PScwIDAgNTAgNTAnPgoJCQkJPHJlY3Qgd2lkdGg9JzEwMCUnIGhlaWdodD0nMTAwJScgZmlsbD0nIzYwNTI0MCcgLz4KCQkJCTx0ZXh0IHg9JzUwJScgeT0nNTAlJyBmaWxsPSd3aGl0ZScgZm9udC13ZWlnaHQ9J2JvbGQnIGZvbnQtZmFtaWx5PSdBcmlhbCcgZm9udC1zaXplPSczMDAlJyBkb21pbmFudC1iYXNlbGluZT0nY2VudHJhbCcgdGV4dC1hbmNob3I9J21pZGRsZSc+WzwvdGV4dD4KCQkJPC9zdmc+CgkJ "[Dan]")
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