just how much do you have to piss off a customer for them to do a chargeback? - GoFuckYourself.com

AmateurFlix · 06-22-2006, 12:36 PM

Have you ever actually done a chargeback? It's a total pain in the ass!

I initiated one at the beginning of April or so this year against a webhost that fucked up waaaay more than any host should, and just now finally received a statement from my credit card company that it has finally gone through.

In the past 3 months while this has been going on I've had to fax and mail countless forms, receipts, copies of webpages etc to prove my case, and have been on the phone with at least 5 different people at the cc company.

I just have a hard time imagining very many people going through this much trouble for a $29.95 charge for a site membership, unless they wound up feeling like victims of theft somehow. Is it significantly easier to get a chargeback for smaller purchases like that?

Pron Don · 06-22-2006, 12:38 PM

not much, cbs are so easy to file

pr0 · 06-22-2006, 12:38 PM

ummmm....yea

its actually really easy in most cases, they send you a legal form & you sign it

infact its too easy...which is why every now & then people go over 1%

06-22-2006, 12:36 PM	#1
AmateurFlix Confirmed User Industry Role: Join Date: Jul 2004 Posts: 7,762	just how much do you have to piss off a customer for them to do a chargeback? Have you ever actually done a chargeback? It's a total pain in the ass! I initiated one at the beginning of April or so this year against a webhost that fucked up waaaay more than any host should, and just now finally received a statement from my credit card company that it has finally gone through. In the past 3 months while this has been going on I've had to fax and mail countless forms, receipts, copies of webpages etc to prove my case, and have been on the phone with at least 5 different people at the cc company. I just have a hard time imagining very many people going through this much trouble for a $29.95 charge for a site membership, unless they wound up feeling like victims of theft somehow. Is it significantly easier to get a chargeback for smaller purchases like that? __________________

06-22-2006, 12:38 PM	#2
Pron Don Internet Entrepeneur Join Date: Jun 2006 Posts: 572	not much, cbs are so easy to file __________________ Sig currently being donated to science. don of pron at gmail dot com

06-22-2006, 12:38 PM	#3
pr0 rockin tha trailerpark Industry Role: Join Date: May 2001 Location: ~Coastal~ Posts: 23,088	ummmm....yea its actually really easy in most cases, they send you a legal form & you sign it infact its too easy...which is why every now & then people go over 1% __________________ __________ Loadedca$h - get sum! - Revengebucks - mmm rebills! - webair (gotz sErVrz)