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Old 04-19-2006, 07:24 PM   #1
Shoehorn!
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Anyone using Verotel

Yes or no.
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Old 04-19-2006, 07:47 PM   #2
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was thinking about it, but the initial fee is insane....i mean its not like we are trying to get the only merchant account possible, just another method....not worth it at this point in time...
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Old 04-19-2006, 07:48 PM   #3
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the next iballs
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Old 04-19-2006, 07:51 PM   #4
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nope ...
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Old 04-19-2006, 09:22 PM   #5
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Yes.

(You said that's all you wanted to know...)
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Old 04-19-2006, 09:45 PM   #6
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Have not had bad experience with Verotel, just not that great either. Fair I guess for a back up.
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Old 04-19-2006, 09:49 PM   #7
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Quote:
Originally Posted by Shoehorn!
Yes or no.
Yep.. know a few folks using em and also use them for some stuff and no problems.

One relevant thing about Verotel is third party monitoring of client funds - it's basically an escrow account and where Verotel has no claims on this (apart from their processing fees).

It would be nice if "leading" processors adopted the same model.
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Old 04-19-2006, 09:52 PM   #8
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I did a long time ago. No idea now but damn they put some sales through back then.
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Old 04-19-2006, 09:52 PM   #9
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Yes. I've been using them since last year for my celebrity site when my old processor made some changes.

I've never had any problems with Verotel. Checks come as they are supposed to via ACH. Even coming early some weeks on a Thursday or Friday (checks are supposed to be every Monday).

There have been a few minor things where I had to contact their support, and they were a bit difficult when I had to call. It's hard to understand some of those folk in the Netherlands. But they do have online support like Webair where you can contact them via chat. Their support e-mails, and FAQ is a complete nightmare though.

I use their TicketClub for processing. But as for the collection of memberships via online check and credit cards, payments, and so on. I have had no complaints either from me, or members.

I've been with them about 9 months now. They are not any iBill. So I am not sure where that comes from. You actually DO get paid.

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Old 04-19-2006, 10:14 PM   #10
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Yes - we use ticketclub on two sites. No probs to report thus far. They've been quite good and reliable.
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Old 04-20-2006, 02:12 AM   #11
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Originally Posted by Shoehorn!
Yes or no.
I have several sponsors in my database to still sign up for, and I do admit I have this huge mental block when it comes to signing up for Verotel.

Do these guys even realize that people got better things to do than keeping track with 16 digit affiliate id and shit? Why can't they just call a password a password - what's "secret" ???

Just keep it simple, Verotel !
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Old 04-20-2006, 06:02 AM   #12
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Yes or no.
No

thanks for asking
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Old 04-20-2006, 03:03 PM   #13
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Yes.....Verotel Pro...they are built to process sales... Thank god we left CCbill (scrub bill)
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Old 04-20-2006, 03:22 PM   #14
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Yes.....Verotel Pro...they are built to process sales... Thank god we left CCbill (scrub bill)
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Old 04-20-2006, 03:26 PM   #15
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I know if you use Verotel, because they are European, you CANNOT use any American processor in conjunction with them. Its against VISA and MC rules to process in two regions simultaneously.
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Old 04-20-2006, 03:28 PM   #16
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I know if you use Verotel, because they are European, you CANNOT use any American processor in conjunction with them. Its against VISA and MC rules to process in two regions simultaneously.
Interesting..

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Old 04-20-2006, 03:31 PM   #17
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I know if you use Verotel, because they are European, you CANNOT use any American processor in conjunction with them. Its against VISA and MC rules to process in two regions simultaneously.
You are "almost" correct and agree on the cross-border rules - tho it's a matter of checking small print and establishing the scenario.

A workaround is easy and 100% in keeping with any card company rules.
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Old 04-20-2006, 03:32 PM   #18
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I know if you use Verotel, because they are European, you CANNOT use any American processor in conjunction with them. Its against VISA and MC rules to process in two regions simultaneously.
Although I may add I see webmasters breaking this rule all the time. They risk account termination.
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Old 04-20-2006, 03:38 PM   #19
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Been with them for several years mainly as a secondary and on a primary basis for sites that CCBill will not do anymore (S&M). Reliable and pay on schedule. There is a lot of prejudice when it comes to Verotel ie 'more than my reps worth to be seen dealing with them' etc but at the end of the day they process and they pay. Dollars over 'worrying about my rep crap' anyday!
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Old 04-20-2006, 03:39 PM   #20
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Yeah, I've heard of some people using Verotel as their secondary, or backup processor. I do not. Not because of the rules, but I only use one processor for each site.

I like to keep it nice and simple. Plus I've never had a reason to NEED duplicate processors. So Verotel handles only one project solely.

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Old 04-20-2006, 03:42 PM   #21
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Originally Posted by FetishTom
Been with them for several years mainly as a secondary and on a primary basis for sites that CCBill will not do anymore (S&M). Reliable and pay on schedule. There is a lot of prejudice when it comes to Verotel ie 'more than my reps worth to be seen dealing with them' etc but at the end of the day they process and they pay. Dollars over 'worrying about my rep crap' anyday!
I do not care about the 'rep' of Verotel, or what people think.

I care about two things. Ease of use for myself, and members. And secondly, checks come on time, and on target.

In 9 months, they've done everything I ask of a processor.

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Old 04-20-2006, 03:45 PM   #22
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Quote:
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Been with them for several years mainly as a secondary and on a primary basis for sites that CCBill will not do anymore (S&M). Reliable and pay on schedule. There is a lot of prejudice when it comes to Verotel ie 'more than my reps worth to be seen dealing with them' etc but at the end of the day they process and they pay. Dollars over 'worrying about my rep crap' anyday!
Totally agree

Reps are ten a penny - it's who pays that matters.

Only my - also prefer to deal with processors who have the sense to set up adequate security of webmaster funds in the event the processor hits the dust. If it was not iBill, it was a string of processors before that who disappeared and there will be more to come. I would not trust a bank who had no security - why should I trust a net processor?
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Old 04-27-2006, 03:33 PM   #23
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Will Verotel Pro process Visa for business outside both the EU and US (Canada specifically)? Been having difficulty getting a straight answer on this.
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Old 04-27-2006, 05:39 PM   #24
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Will Verotel Pro process Visa for business outside both the EU and US (Canada specifically)? Been having difficulty getting a straight answer on this.
I know people in Canada who do use it. So From what I can tell the answer is yes. I'm not to keen on thier affiliate system but I believe Nats can process them. Anyone know if other affiliate programs can use Verotel?
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Old 04-27-2006, 05:47 PM   #25
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We're using verotel on http://www.allchubby.com

That would be a yes.
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Old 04-27-2006, 07:48 PM   #26
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I know people in Canada who do use it.
Yes... but i know people in Canada using CCBill as well. What I am trying to confirm is if incorporation abroad is required to do so... and if not, why is Verotel the ONLY processor that can do Visa business outside the US & EU?
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Old 04-27-2006, 07:58 PM   #27
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Yes... but i know people in Canada using CCBill as well. What I am trying to confirm is if incorporation abroad is required to do so... and if not, why is Verotel the ONLY processor that can do Visa business outside the US & EU?
Yes, an incorporation abroad is required. Vertotel will set you up with an LLC, and then you are good to go.
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Old 04-27-2006, 08:13 PM   #28
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Yes, an incorporation abroad is required. Verotel will set you up with an LLC, and then you are good to go.
Cool... thanks Dcat, but that also raises two more questions. Does the 1500 bucks setup cover that or am I looking at additional costs as well AND will I be looking at annual costs for corporate compliance in addition to the Visa charges? I'm not trying to nickle & dime my business operations but do need to decide how to best set up billing for the long term. I'd hate to pay the Verotel set up fee only to find out later I still had to incorporate when I could do the same with CCBill for half the cost and be in the country of my choosing.

Hmmm... why does Verotel charge twice what others do for Visa anyway?
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Old 04-27-2006, 08:47 PM   #29
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Cool... thanks Dcat, but that also raises two more questions. Does the 1500 bucks setup cover that or am I looking at additional costs as well AND will I be looking at annual costs for corporate compliance in addition to the Visa charges? I'm not trying to nickle & dime my business operations but do need to decide how to best set up billing for the long term. I'd hate to pay the Verotel set up fee only to find out later I still had to incorporate when I could do the same with CCBill for half the cost and be in the country of my choosing.

Hmmm... why does Verotel charge twice what others do for Visa anyway?
Definately best to chat with Verotel direct on this before doing anything

I think you may find it's easier than it may appear and you may save a few dollars along the way - they basically operate a slightly different model and with more security of client funds.
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Old 04-27-2006, 08:58 PM   #30
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We use them and they set us up with a corp, cant remember the cost so it mustn't have been too much. No ongiong fees...
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Old 04-27-2006, 09:16 PM   #31
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Cool... thanks Dcat, but that also raises two more questions. Does the 1500 bucks setup cover that or am I looking at additional costs as well AND will I be looking at annual costs for corporate compliance in addition to the Visa charges? I'm not trying to nickle & dime my business operations but do need to decide how to best set up billing for the long term. I'd hate to pay the Verotel set up fee only to find out later I still had to incorporate when I could do the same with CCBill for half the cost and be in the country of my choosing.

Hmmm... why does Verotel charge twice what others do for Visa anyway?

$1500 covers everything. No additional cost.

There are also no additional yearly or ongoing fees associated with the LLC they setup for you. -I'd re-verify this with them again just to be 100% sure.

One thing you must be aware of, is that when Verotel forms the LLC for you, they don't allow you to use the LLC for setup with other billing companies. I found that out the hard way.
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Old 04-27-2006, 09:54 PM   #32
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$1500 covers everything. No additional cost.

There are also no additional yearly or ongoing fees associated with the LLC they setup for you. -I'd re-verify this with them again just to be 100% sure.

One thing you must be aware of, is that when Verotel forms the LLC for you, they don't allow you to use the LLC for setup with other billing companies. I found that out the hard way.
care to elaborate on that? the issue of using the 'stichting' foundation that Verotel creates for you w/ other NL-based business interests just came up yesterday between a friend and myself... interested to here any caveats or warnings from your experience..!
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Old 04-27-2006, 10:11 PM   #33
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no haven't tried it
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Old 04-27-2006, 10:24 PM   #34
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Yes Verotel Pro for more than 3 years now.

Always paid on time and no issues at all.

I'm surprised no one has mentioned their ability to bill in multiple currencies...A big plus.
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Old 04-27-2006, 10:33 PM   #35
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I'm surprised no one has mentioned their ability to bill in multiple currencies...A big plus.
That is a huge plus... especially now a days.
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Old 04-27-2006, 11:16 PM   #36
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Never had any problems with Verotel, always pay on time.. support could be better, but no major issues.
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Old 04-28-2006, 12:50 AM   #37
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It's starting to sound more and more like I'm gonna give them a go.
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Old 04-28-2006, 01:02 AM   #38
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It's starting to sound more and more like I'm gonna give them a go.
Cool, let us know how the whole process goes for you.

It's good to have started a thread that created a good business discussion without and bickering or childishness. I am proud of this thread.
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Old 04-28-2006, 01:25 AM   #39
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It's amazing, almost 40 posts and not one joke, babe pic or sig spot placement. Nice thread!
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Old 04-28-2006, 02:09 AM   #40
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Verotel have been around since Mosses and don't miss payments. That's all you need to know.
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Old 04-28-2006, 04:15 AM   #41
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Never had any problems with Verotel, always pay on time.. support could be better, but no major issues.
True dat. But on the whole, they pay when they say, and no complaints from the customers.

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Old 04-28-2006, 04:27 AM   #42
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Definately best to chat with Verotel direct on this before doing anything
I have tried... but it seems nobody is home right now at Verotel. I'm trying to decide between incorporating myself and going with CCBillEU or using Verotel and letting them do it given costs are almost the same. So far I've had all my questions answered from CCBill the first day I wrote to them but I'm still digging through message boards to get my answers on Verotel.

Anyone know how they manage to get around the EU presence stipulation of providing EU ID?
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Old 04-28-2006, 04:34 AM   #43
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Hi,
Just reading this thread.
Thanks for the good remarks and positive feedback on our company.
I see there are some questions though.

To give some short answers:
-Yes, we can bill for canadian companies.
-It's no problem also if you already use another processor.
-Yes, we can be integrated with NATS or MPA3.

If anybody has any specific questions just let me know and hit me up on icq or send me an e-mail [email protected]
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Old 04-28-2006, 04:37 AM   #44
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Originally Posted by Bryan Ex
I have tried... but it seems nobody is home right now at Verotel. I'm trying to decide between incorporating myself and going with CCBillEU or using Verotel and letting them do it given costs are almost the same. So far I've had all my questions answered from CCBill the first day I wrote to them but I'm still digging through message boards to get my answers on Verotel.

Anyone know how they manage to get around the EU presence stipulation of providing EU ID?

Hi Bryan hit me up on icq and I'll give you some answers.
(the message board is not really active). I'm much quicker.
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Old 04-28-2006, 04:37 AM   #45
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Quote:
Originally Posted by Bryan Ex
I have tried... but it seems nobody is home right now at Verotel. I'm trying to decide between incorporating myself and going with CCBillEU or using Verotel and letting them do it given costs are almost the same. So far I've had all my questions answered from CCBill the first day I wrote to them but I'm still digging through message boards to get my answers on Verotel.

Anyone know how they manage to get around the EU presence stipulation of providing EU ID?
If you've tried their phone already, you may want to try their live chat. I prefer not talking on the phone, and the Dutchies speak or slaughter English with their accent to the point I prefer the live chat option.

E-mail support is a bit...

So I would try one of the other two options. Phone, or live chat.

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Old 04-28-2006, 04:39 AM   #46
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Originally Posted by Deej_E4A
was thinking about it, but the initial fee is insane....i mean its not like we are trying to get the only merchant account possible, just another method....not worth it at this point in time...

Hi Mark,

You know I'm trying to get the fee lowered for you guys.
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Old 04-28-2006, 04:52 AM   #47
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Originally Posted by Bryan Ex
Cool... thanks Dcat, but that also raises two more questions. Does the 1500 bucks setup cover that or am I looking at additional costs as well AND will I be looking at annual costs for corporate compliance in addition to the Visa charges? I'm not trying to nickle & dime my business operations but do need to decide how to best set up billing for the long term. I'd hate to pay the Verotel set up fee only to find out later I still had to incorporate when I could do the same with CCBill for half the cost and be in the country of my choosing.

Hmmm... why does Verotel charge twice what others do for Visa anyway?
Hi,
For a Verotel Pro account there's a one time fee of 1500,- dollar and a weekly fee of 7 dollar 50 cent. (that fee is for the yearly Mastercard registration but we collect it weekly).


If an Api needs to be installed (your choice and not neccessary) than there's a one time fee for that also).

Further there are noo costs.
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Old 04-28-2006, 04:53 AM   #48
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Old 04-28-2006, 05:10 AM   #49
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Originally Posted by chupacabra
care to elaborate on that? the issue of using the 'stichting' foundation that Verotel creates for you w/ other NL-based business interests just came up yesterday between a friend and myself... interested to here any caveats or warnings from your experience..!

It depends on the situation if you can use it for another billing compnay or not. So if you want to know your specific details, just let me know.
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Old 04-28-2006, 05:47 AM   #50
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Originally Posted by Liquid Minds

To give some short answers:
-Yes, we can bill for canadian companies.
-It's no problem also if you already use another processor.
-Yes, we can be integrated with NATS or MPA3.
What are you talking about? No problem? VISA and MC rules stipulate you may not use multiple processors for multiple regions. If you are, say, with CCBill in the US region, you are not supposed to use Verotel as well, which is of the EU region. Mind clarifying your statement above, Danny?
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