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Old 04-19-2006, 08:22 AM   #1
SmokeyTheBear
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:mad EPASSPORTE - wtf is up !!!!!!!

its been 2 days now , people are getting the runaround, repeated emails and phone calls get nowhere..

FIX YOUR SHIT

I shouldnt have to spend my day emailing and contacting you at my own expense to get my own money because YOU lost my fucking password ..

RESET THE FUCKING PASSWORDS , do whatever you have to do but this is fucking TERRIBLE service

Its nice to have keyser here to help but not if nothing gets resolved.
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Old 04-19-2006, 08:23 AM   #2
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we havent been able to get in to pay people either.
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Old 04-19-2006, 08:24 AM   #3
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didnt he say just request password?
sorry if you guys have already tried
I once had this problem and i requested password and all was well
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Old 04-19-2006, 08:26 AM   #4
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Mine works... hmm.
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Old 04-19-2006, 08:26 AM   #5
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Quote:
Originally Posted by A1R3K
we havent been able to get in to pay people either.
HUm....
well i can login
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Old 04-19-2006, 08:28 AM   #6
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Quote:
Originally Posted by Chris
didnt he say just request password?
sorry if you guys have already tried
I once had this problem and i requested password and all was well
been done . if your account was created by a sponsor , the secret question isnt set.. the only way to get it reset is to get keyser to change it . The telephone reps are useless. been waiting 2 days
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Old 04-19-2006, 08:28 AM   #7
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Old 04-19-2006, 08:29 AM   #8
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Originally Posted by digifan
Mine works... hmm.
it only affected some people , i guess they "crashed" something and it lost everyone's password on that computer..

It prob got reset to something like "default" and someone is emptying accounts as we speak
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Old 04-19-2006, 08:30 AM   #9
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hmmm thats weird, now I cannot login. Sent for a new password. I will let you know what happens.
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Old 04-19-2006, 08:32 AM   #10
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hey smokey if you need to pay anyone i may be able to help ya out bro my account is working alright
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Old 04-19-2006, 08:34 AM   #11
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Smokey, I sent for a new password and that fixed it right up......
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Old 04-19-2006, 08:34 AM   #12
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Yea this is a joke sort it out....
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Old 04-19-2006, 08:34 AM   #13
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working fine here
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Old 04-19-2006, 08:38 AM   #14
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I couldn't log in yesterday, then I reset my pw and everything worked fine again...
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Old 04-19-2006, 08:40 AM   #15
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Quote:
Originally Posted by SmokeyTheBear
it only affected some people , i guess they "crashed" something and it lost everyone's password on that computer..

It prob got reset to something like "default" and someone is emptying accounts as we speak
Oh I see... this sucks. Keeping my fingers crossed for you
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Old 04-19-2006, 08:42 AM   #16
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I am sure your money is safe with them it's just a password... go try to reset it.
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Old 04-19-2006, 08:45 AM   #17
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Quote:
Originally Posted by digifan
I am sure your money is safe with them it's just a password... go try to reset it.
read up.. it cant be reset ..

If it were that simple i wouldnt be here right now
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Old 04-19-2006, 08:46 AM   #18
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i just talked to them again. hopefully we will be able to pay people within a few hours.
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Old 04-19-2006, 08:47 AM   #19
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Quote:
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i just talked to them again. hopefully we will be able to pay people within a few hours.
tell them to hook everyone else up too.
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Old 04-19-2006, 08:51 AM   #20
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Working fine here
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Old 04-19-2006, 08:54 AM   #21
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Working fine here
it only affected a portion of their customers, so some accounts should be working fine
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Old 04-19-2006, 08:56 AM   #22
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smokey same boat man sat on hold for like 30mins yesterday finally gave up and left a msg.. no reply so far.. getting frustrated to say the least.
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Old 04-19-2006, 09:02 AM   #23
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works good like always.
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Old 04-19-2006, 09:11 AM   #24
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hope they fix it soon
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Old 04-19-2006, 09:16 AM   #25
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Mine is working now.

I had to go to this page: https://www.epassporte.com/secure/ep...cgi?req=forgot

And reset the password, it e-mailed me a new one.

But they fucked me in other ways, too. They are fucking fucks lately.
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Old 04-19-2006, 09:27 AM   #26
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heh after the paypal fiasco a few years back, this is exactly why you wont catch me storing more than $20 on any of these services for more than a day.
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Old 04-19-2006, 09:28 AM   #27
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On my part epass sent me to my email 2 sets but different NEW passwords. Why they gave me 2 different password? Wierd. I tried both and its still not working. Calling epass and nobody answers. I have e-mailed them and so far im waiting for thier reply.
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Old 04-19-2006, 09:30 AM   #28
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Quote:
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Mine is working now.

I had to go to this page: https://www.epassporte.com/secure/ep...cgi?req=forgot

And reset the password, it e-mailed me a new one.

But they fucked me in other ways, too. They are fucking fucks lately.
........
Quote:
Originally Posted by SmokeyTheBear
been done . if your account was created by a sponsor , the secret question isnt set..
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Old 04-19-2006, 09:36 AM   #29
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argh!!!!!!!! I fucking hate these people.
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Old 04-19-2006, 09:38 AM   #30
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Jesus, cant you people take 5 seconds to read a thread before posting the same thing thats been pointed out 5 times already?
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Old 04-19-2006, 09:39 AM   #31
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anyone having problems to receive payout from a sponsor?
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Old 04-19-2006, 09:41 AM   #32
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Jesus, cant you people take 5 seconds to read a thread before posting the same thing thats been pointed out 5 times already?
maybe they should just fix their shit.
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Old 04-19-2006, 09:44 AM   #33
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Called at 2am last night, gave them required info, he reset pw and sent new pw to my email. Logged in. Yes an extra step, but its fixed now.
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Old 04-19-2006, 09:44 AM   #34
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anyone having problems to receive payout from a sponsor?
well thats kind of hard to tell from the affiliates end, but several sponsors have mentioned not being able to make payouts because they cant access their accounts
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Old 04-19-2006, 09:45 AM   #35
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Invalid User ID or Password!

Mother fuckkkkk
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Old 04-19-2006, 09:45 AM   #36
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maybe they should just fix their shit.
Get a clue.
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Old 04-19-2006, 09:46 AM   #37
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No problem for me either. Knock on wood, and crossing fingers that it stays that way.

Sorry to hear you got hit this time.
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Old 04-19-2006, 09:46 AM   #38
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Jesus, cant you people take 5 seconds to read a thread before posting the same thing thats been pointed out 5 times already?
Of course they can't. Much the same with the 'works for me so there can't be a problem' type of answers that you get as standard in these threads. But then those types are also the ones that scream loudest when stuff stops working for them or the company in question screws them for a change (the second part obviously not directed at epass but several other companies that are good examples spring to mind).
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Old 04-19-2006, 09:48 AM   #39
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Just reset my pass without a problem.
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Old 04-19-2006, 09:50 AM   #40
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this is horseshit! great first impression, i signed up with them about 2 weeks ago.
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Old 04-19-2006, 09:51 AM   #41
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well thats kind of hard to tell from the affiliates end, but several sponsors have mentioned not being able to make payouts because they cant access their accounts
yeah, but they told me that they have made the payout, but i haven`t received my money because of epassporte
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Old 04-19-2006, 09:52 AM   #42
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Smokey the secret quesion is

"How big is Juicys Cock"


Answer: 10 inches
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Old 04-19-2006, 09:53 AM   #43
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this is horseshit! great first impression, i signed up with them about 2 weeks ago.

Same here. I just signed up this weekend then BAM, this shit. Looks like I have to go and change everything back to checks.
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Old 04-19-2006, 09:57 AM   #44
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Smokey the secret quesion is

"How big is Juicys Cock"


Answer: 10 inches

come on - we all have video proof that this isn't quite the truth

it's 9.5 only
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Old 04-19-2006, 11:50 AM   #45
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Same here. I just signed up this weekend then BAM, this shit. Looks like I have to go and change everything back to checks.
I switched to checks this morning. I am all about eliminating stress. If the PO loses a check, I can have it verified that I never cashed it. How do you have it verified if you never get an epass payment a sponsors says they sent?
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Old 04-19-2006, 11:53 AM   #46
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update -- keyser fixed problems.. thank god for keyser anyways.. if epassporte didnt have him they would be hooped.
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Old 04-19-2006, 12:05 PM   #47
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The accounts affected by this can still receive money, I have asked about it and cheked it myself.

For those that have contacted me with password issues, those passwords are being reset now, it takes a bit of time to go thru each account but they are working on it now. Please remember to check the spam folders when you check your email, at gmail atleast it goes to the spam folder.


If you were supposed to have received a transfer from a sponsor and it don't show up.
1) Ask the sponsor if they send you the payment.
2) If they did contact me.
3) We will look into it and check if the transfer were made.

I've had someone contact me about this 4-5 times in the last 4-5 months and it was a simple problem solved by the affiliate contacting the sponsor.
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Old 04-19-2006, 12:17 PM   #48
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I am stressed out that I cant login if I got the money or not
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Old 04-19-2006, 12:17 PM   #49
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Sent email about 3 hours ago still watiting...
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Old 04-19-2006, 12:57 PM   #50
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Just logged in and seen that I too was locked out of my epass....

Called the customer service, spoke to a rep named Danny , He reset my password and sent it to my email within under 2 minutes.

It's all good. Thought there was something sketchy going on here, but all is well.
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