This is fucked up.

I reset my password and i can get in now.

I've been able to get on for a while now. My only problem is the fact I got double charged for my Google Adwords and Epass telling me it was Google that did it and Google telling me they didn't and I'm out $548 because neither will do anything about it.

wtf i get the invalid user ID/password now too

I just called them, they say it will be fixed "by the end of todays business" whatever the fuck that means.

I just called them, they say it will be fixed "by the end of todays business", whatever the fuck that means.

Just logged in a minute ago with no problems

Try reseting your password using the form here: https://www.epassporte.com/secure/ep...cgi?req=forgot

can't do that here.. my security question is blank

same. Have a blank too

same as mine too.. wtf

I just logged in no problems.

Knock on wood, I will try a transaction.

lol.
i get the security question, but it says "Secret Word or Phrase?"

i guess that doesn't help much.

besides the account was created for me by a sponsor and i have no idea what the answer should be...

This is fucking retarded. I've defended epassporte in the past but frankly this time they deserve whatever bad press they get.

If you don't remember the secret phrase email me your account number and we will reset the password and send it to the email you used to signup with.

you've got mail...

Epassporte has no customer service.. ive said it before and Ill say it again.. I love the service they offer, but if you EVER have a problem.. you better hope you're one of the lucky ones...

Im still waiting for my old bank acct to be removed from the withdraw menu.

Requested password. Waited 1 hour now, still no email

Please email me your account name and if you have more than one bank account the last 4 digits aswell and I will make sure its removed.

You've been emailed. I emailed customer service atleast 10 times over the last 60 days and still get the run-around. Im sure you will be quicker though ;)

Got it I will make sure its looked into.

Email Received, ePassporte working now.

same for me!
thanks again Keyser Soze

They always seem to have down time :(

Works for me now. Looking good.

Its working for me just fine now.

Everyone that have contacted me should have had their password reset and emailed to them.
If you have contacted me but not received your password, please contact me again.

You have got mail Keyser Soze, from Rek

I'm locked out now too, I don't think this is as much a problem as it is a scam. Epass is done, I'll never use them again and I'll be telling our affiliates not to be using them anymore.

I don't think it's a scam, just REALLY fucking bad technical management. I sent an email THREE HOURS ago trying to get a new pass, so far far; NADA.

They should FIRE the whole fucking tech staff.

Had to reset password yesterday night ... Worked afdter...

Didn't go in today, and have no need to.

so whats up keyzer , is the only way to get into account by having you reset the password ? why did the passwords get reset to begin with .. sent a few people to you and you havent gotten back 2 them.. is epassporte going out of buisness or ? did someone hack the database ?

Just reset my password and can log in again. Here's a tip... maybe let everyone in here know you fucked up and lost the passwords so we could reset them as well as maybe adding a little note on your site letting us know to do that. It would also have been nice to have had customer service tell me to do that yesterday when I called.

I've gotten back to everyone that contacted me, I am still waiting for some passwords to be reset.
Please ask them to contact me again.

Email have been sent to you,Keyser Soze. hope you can help.

still unable to login

still not loggin... hello KEYSER!!! where are you ?

what about the rest of us? You are fixing only the odd account? This is stupid.

Like I explained to you the email were sent to the email you had on file.

+1 waiting for the new pass :(

Everyone that have contacted me have had their password resend to the email you used to signup with.
I have added you to ICQ to get your account information so I can look into why you haven't received your password.

How about helping me get my $548.74 back since neither the guy on the phone at epass or Google seem to be willing to do anything about it.

Please email me your account name and the date of the transaction.

poor Keyser :(

he handles it well...thanks for all your help last week Keyser

not working for me @ 5.21pm (EST) 04/18/2006

no problem thats why I am here.

e-mail sent.

Please try this form: https://www.epassporte.com/secure/ep...cgi?req=forgot
If you can't remember the answer please email me.

Just logged in my account, glad I'm not experiencing the login problems