A little NATS tip to help sales...

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • MarkTiarra
    Confirmed User
    • Aug 2002
    • 3833

    #1

    A little NATS tip to help sales...

    This one isn't any great secret but since I opened Guaranteed Designs last week and am doing NATS support, I've noticed some guys just didn't think about it yet so I figured I'd share since I'm always trying to be the coolest kid on the block with the most free tips (and the longest run-on sentances). =]

    One of the most used features in NATS is the cascading billing. Your user gets denied by one biller and they get sent to another. Simple enough. But most people will set up one biller as primary, another as secondary and never touch it again unless there is some major issue.

    One thing you can do to boost sales a bit is keep an eye on your Detailed Join Report and see how many people are filling out your join form but then not getting processed. Some may be scrubs, some may be people who got scared off by the biller page. If you are getting alot of failed joins like this though you should flip-flop your billers and make the secondary the new primary. Sometimes you may do this two or three times in a week but for whaveter reason it seems to help a bit a good portion of the time.

    I've heard several theories for why this would work and several more for why it shouldn't make a difference. All I know is that in the instances when I've measured doing so vs. not doing so, the result is better on doing so. At worst you've done nothing to hurt your sales and just fiddled with things and made yourself feel better about controlling the great scrub-o-meter. =]

    Retired Pornosticator
  • CaptainHowdy
    Too lazy to set a custom title
    • Dec 2004
    • 94744

    #2
    Oustanding tip!!, do you have an small tutorial/help on how to improve a NATS template??

    Comment

    • MarkTiarra
      Confirmed User
      • Aug 2002
      • 3833

      #3
      Originally posted by CaptainHowdy
      Oustanding tip!!, do you have an small tutorial/help on how to improve a NATS template??
      Which template? There's tons of them in the skins section.

      Retired Pornosticator

      Comment

      • MichaelP
        Registered User
        • Aug 2003
        • 7124

        #4
        Thak for sharing Mark..

        NATS have a terrific program me think

        Comment

        • 2HousePlague
          CURATOR
          • Jul 2004
          • 14572

          #5
          Good stuff. It comes down to "cost" in sheeps clothing -- reminds me of -- http://impoverishednoobs.com/SITE/GR...ss_problem.php --






          2hp
          tada!

          Comment

          • CaptainHowdy
            Too lazy to set a custom title
            • Dec 2004
            • 94744

            #6
            Originally posted by MarkTiarra
            Which template? There's tons of them in the skins section.
            I guess this guys (program) have the "default" NATS template... really unattractive, i'll point 'em your way for a web-lift !!.

            Comment

            • Morgan
              Too lazy to set a custom title
              • May 2002
              • 10520

              #7
              Originally posted by MarkTiarra
              This one isn't any great secret but since I opened Guaranteed Designs last week and am doing NATS support, I've noticed some guys just didn't think about it yet so I figured I'd share since I'm always trying to be the coolest kid on the block with the most free tips (and the longest run-on sentances). =]

              One of the most used features in NATS is the cascading billing. Your user gets denied by one biller and they get sent to another. Simple enough. But most people will set up one biller as primary, another as secondary and never touch it again unless there is some major issue.

              One thing you can do to boost sales a bit is keep an eye on your Detailed Join Report and see how many people are filling out your join form but then not getting processed. Some may be scrubs, some may be people who got scared off by the biller page. If you are getting alot of failed joins like this though you should flip-flop your billers and make the secondary the new primary. Sometimes you may do this two or three times in a week but for whaveter reason it seems to help a bit a good portion of the time.

              I've heard several theories for why this would work and several more for why it shouldn't make a difference. All I know is that in the instances when I've measured doing so vs. not doing so, the result is better on doing so. At worst you've done nothing to hurt your sales and just fiddled with things and made yourself feel better about controlling the great scrub-o-meter. =]
              assuming you have the same rates with each of your processors. otherwise, there's some math to be done.
              PornstarPlatinum.com | TransErotica.com

              Comment

              • MarkTiarra
                Confirmed User
                • Aug 2002
                • 3833

                #8
                Originally posted by Morgan
                assuming you have the same rates with each of your processors. otherwise, there's some math to be done.
                Good point. Yeah I'm assuming mostly startups would read these tips and they woud likely have the base rates. But there is the intangible of it too... if your rate is better with one biller but the conversions are say 10% lower then the math doesn't stop at "is it it more than 10% cheaper" because how many affiliates do you lose to worse conversions?

                Retired Pornosticator

                Comment

                • MarkTiarra
                  Confirmed User
                  • Aug 2002
                  • 3833

                  #9
                  Originally posted by CaptainHowdy
                  I guess this guys (program) have the "default" NATS template... really unattractive, i'll point 'em your way for a web-lift !!.
                  Hey cool thanks. Make sure he tells me you sent him so I can give you your referral joy.

                  Retired Pornosticator

                  Comment

                  • datatank
                    Confirmed User
                    • Aug 2004
                    • 5471

                    #10
                    Mark you should throw up a blog on your design site to archive all these great tips. It would get you alot of repeat traffic to your site and help out alot of folks.
                    You tips over the years are always IMO 100% spot on

                    Comment

                    • MarkTiarra
                      Confirmed User
                      • Aug 2002
                      • 3833

                      #11
                      Originally posted by datatank
                      Mark you should throw up a blog on your design site to archive all these great tips. It would get you alot of repeat traffic to your site and help out alot of folks.
                      You tips over the years are always IMO 100% spot on
                      Thanks man. I had been considering that. I have to go collect some of the old ones and pget it started.

                      Retired Pornosticator

                      Comment

                      • V_RocKs
                        Damn Right I Kiss Ass!
                        • Nov 2003
                        • 32449

                        #12
                        Possibly you develope a backup of denied clients who want to try again tomorrow? Perhaps when the first page says no, they don't wait for the second?

                        Flip flopping in this situation would give them a new screen they have never tried before.

                        Is the flip flop in anyway controlled by javascript? Possibly they have it desabled and never get flipped?

                        Comment

                        • datatank
                          Confirmed User
                          • Aug 2004
                          • 5471

                          #13
                          ok here is a thought

                          Why do all cascades flip to a pre filled CC join form?
                          I have been thinking of adding a jump page

                          Sorry your CC was declinded
                          Show them they can pay by check
                          Show them they can pay by phone
                          Show them they can pay by epass or paypal what ever
                          Show them they HAVE NOT BEEN CHARGED and can try their CC at a different gateway


                          Thoughts?

                          Comment

                          • MarkTiarra
                            Confirmed User
                            • Aug 2002
                            • 3833

                            #14
                            Originally posted by V_RocKs
                            Possibly you develope a backup of denied clients who want to try again tomorrow? Perhaps when the first page says no, they don't wait for the second?

                            Flip flopping in this situation would give them a new screen they have never tried before.

                            Is the flip flop in anyway controlled by javascript? Possibly they have it desabled and never get flipped?
                            It's not done with any Java that I knopw of. NATS is all PHP based but you could ask them to be sure. The source code level of the program goes beyond what I do.

                            Retired Pornosticator

                            Comment

                            • MarkTiarra
                              Confirmed User
                              • Aug 2002
                              • 3833

                              #15
                              Originally posted by datatank
                              ok here is a thought

                              Why do all cascades flip to a pre filled CC join form?
                              I have been thinking of adding a jump page

                              Sorry your CC was declinded
                              Show them they can pay by check
                              Show them they can pay by phone
                              Show them they can pay by epass or paypal what ever
                              Show them they HAVE NOT BEEN CHARGED and can try their CC at a different gateway


                              Thoughts?
                              That's actially a really good idea. One can never underestimate the cluelessness of a surfer. I was recently watching a friend click around at sites and he's babbling out lous as he's going and I couldn't believe what someone not real net saaavy thought about things. It was quite an eye opener. I'm willing to bet people worry they are getting billed twice sometimes on a cascade.

                              Another thing you can do is save the failed joins info and email those people iin blocks with other options. I worry about privacy with stuff like that but it's a viable option.

                              Retired Pornosticator

                              Comment

                              • Gentle_Ben
                                Confirmed User
                                • Nov 2005
                                • 733

                                #16
                                Mark, Great tips man. I'm a big fan of NATS and there are always billing optimization and customization techniques that can really boost conversions. Keep preachin brother!
                                ICQ ME: 203-810-401

                                Comment

                                • MarkTiarra
                                  Confirmed User
                                  • Aug 2002
                                  • 3833

                                  #17
                                  Originally posted by Gentle_Ben
                                  Mark, Great tips man. I'm a big fan of NATS and there are always billing optimization and customization techniques that can really boost conversions. Keep preachin brother!
                                  =] I'll be preaching something or another every week. I just can't shut the heck up!

                                  Retired Pornosticator

                                  Comment

                                  • fuzebox
                                    making it rain
                                    • Oct 2003
                                    • 22353

                                    #18
                                    Originally posted by MarkTiarra
                                    It's not done with any Java that I knopw of. NATS is all PHP based but you could ask them to be sure. The source code level of the program goes beyond what I do.
                                    Uses http redirects using header(), which is the same thing the /track/asdf linkcodes use. Works in any browser.

                                    Comment

                                    • MarkTiarra
                                      Confirmed User
                                      • Aug 2002
                                      • 3833

                                      #19
                                      Originally posted by fuzebox
                                      Uses http redirects using header(), which is the same thing the /track/asdf linkcodes use. Works in any browser.
                                      Fuzebox has my back! =] Grasias.

                                      Retired Pornosticator

                                      Comment

                                      Working...