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DomP_nl 02-28-2006 01:58 PM

Quote:

Originally Posted by LegendaryLars
The chargeback issues are resolved, yes there was double pay for several days, most of it is corrected but there are still a few issues with a couple of days stats that will be rerun to reflect the correct ammounts.

I am sorry for this situation, it is a result for the compleate rollover of new code from windows to linex and frm MSql to mysql, it was a major undertaking, but we have come out the other side a much stronger company and our sales and growth of traffic reflect that.

They are solved ? so its normal I see a chargeback for a amount of sale I never made ? also the stats at his moment are a third of what they been before.. I will ask later on about the free sign ups

Thead 02-28-2006 02:03 PM

Quote:

Originally Posted by LegendaryLars
The chargeback issues are resolved, yes there was double pay for several days, most of it is corrected but there are still a few issues with a couple of days stats that will be rerun to reflect the correct ammounts.

still a few issues ... so i should expect my sales to drop again?

great

Thead 02-28-2006 02:06 PM

also, you said sales were inadvertantly doubled ... well, yes i see two days were they are now exactly half of what they used to be but also see another day (yesterday) where it's not exactly the half ... weird

livecam_sales 02-28-2006 02:08 PM

U got a charge back first when you signed up as affiliate ?
I hade some weeks ago same, and this is just a tale of it
That missing ammount was corrected in fact and now deducted under mom double paid ?
We have this for weeks now

livecam_sales 02-28-2006 02:11 PM

I hade 2 weeks ago, or in periode started a charge back, that AMMOUNT , missing then was added wednesday
Sean reported the mistake was corrected, now this SAME ammount is beeing deducted under mom, double paid, i dont think so...
As starter of this posting says, he started with a CHARGEBACK not even 1 sale made. That detail says from off his signup something was wrong, and corrected last week, and now deducted, im getting CRAZY here

livecam_sales 02-28-2006 02:17 PM

This goes on
TODAY IM GOING TO own them money

-24.1% $297.78 $-32.55

livecam_sales 02-28-2006 02:23 PM

But i stil love streamray
Cause they are going to make it good

You wil see
This is all PR in a way

DomP_nl 02-28-2006 02:32 PM

Let's just hope they fix it this time ;)

DomP_nl 03-01-2006 05:40 AM

According to the stats page they say it's fixed ... So i am the only one with problems left now ?

Thead 03-01-2006 05:45 AM

Quote:

Originally Posted by DomP_nl
According to the stats page they say it's fixed ... So i am the only one with problems left now ?

I'm having problems too, you're not the only one.

sex69 03-01-2006 07:15 AM

I see some numbers in my stats but they are different from what they were before the failure.
And yep -28.4% $91.78 $-10.77 <<-- here is mine debt

GFED 03-01-2006 07:21 AM

Current Balance $-41.67

:(

slapass 03-01-2006 07:33 AM

Are you guys seeing this on the cams side? AFF looks good or at least normal or even above normal.

GFED 03-01-2006 07:43 AM

yeah... since the new interface i've lost income... :(

sex69 03-01-2006 08:29 AM

Quote:

Originally Posted by slapass
Are you guys seeing this on the cams side? AFF looks good or at least normal or even above normal.

Obviously the problem is with cams

DomP_nl 03-01-2006 08:35 AM

Still weird they say it's solved at the statspage :/

livecam_sales 03-01-2006 10:18 AM

Stil not fixxed

Sean of streamray explained me he wil get this done
and things wil be straighten out
I have faith in this

e-god 03-01-2006 10:37 AM

umm just no sales during that period

livecam_sales 03-01-2006 11:55 AM

Period of payout hase reached
I see they have me pending for a certain ammount.

Wel let us rest in the fact Lars and Sean and other staff people see our consurns and shyphatises with the most feelings loyale senders have with this. Hope all will get in BALANCE again between Streamray and Masters who kind of suffering under not there own mistake.

Brad Mitchell 03-01-2006 12:10 PM

Everyone can rest assured that they are working on the problem and that it will be resolved ASAP. Sometimes things like this happen. I don't think anybody has a reason to question their integrity or intentions with this, they are a stellar company that is by far the largest and I think most legitimate in our market... They have always done right by their affiliates!

Brad

livecam_sales 03-02-2006 10:12 AM

bump for this posting
Nothing hase been said and concluded till now
So still unsolved


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