[rant]
i've been trying to get an epassporte account for four weeks.
my first 20 page fax was lost by them, so i had to resend it.
more delays, people not returning emails in a timely manner.
then my sales guy tells me that we're good to go, he's just awaiting final approval. i get emaild a file called "wire.doc" which has a bunch of bank routing information. nothing else is said to me what that file was for.
i send several emails to the sales guy and a gal in toronto. she sends me the same "wire.doc". again with no explanation as to what it's for.
i ask "what action do i need to take to finalize this process". linda, in toronto tells me that i have to wire them $100 to setup the account. this is the first time i'm hearing of having to wire them the setup fee. i have no problem wiring them the money, but did it have to take three weeks for them to tell me what steps would be next.
so i go to bank of america here in north hollywood and ask them to wire the $100 to the account from the "wire.doc"
after waiting a week from my bank, i call them to ask "did the wire go through successfully?" they reply today with "no, the swift code for the bank on the document was incorrect"
what the fuck people?
i feel confident to say that i would never refer anyone to espassporte
[/rant]
i've been trying to get an epassporte account for four weeks.
my first 20 page fax was lost by them, so i had to resend it.
more delays, people not returning emails in a timely manner.
then my sales guy tells me that we're good to go, he's just awaiting final approval. i get emaild a file called "wire.doc" which has a bunch of bank routing information. nothing else is said to me what that file was for.
i send several emails to the sales guy and a gal in toronto. she sends me the same "wire.doc". again with no explanation as to what it's for.
i ask "what action do i need to take to finalize this process". linda, in toronto tells me that i have to wire them $100 to setup the account. this is the first time i'm hearing of having to wire them the setup fee. i have no problem wiring them the money, but did it have to take three weeks for them to tell me what steps would be next.
so i go to bank of america here in north hollywood and ask them to wire the $100 to the account from the "wire.doc"
after waiting a week from my bank, i call them to ask "did the wire go through successfully?" they reply today with "no, the swift code for the bank on the document was incorrect"
what the fuck people?
i feel confident to say that i would never refer anyone to espassporte
[/rant]
.JPG)
Comment