yep, tried that, seems they have a different department for payment problems
Dear webmaster,
It has come to our attention that your check xxxxxx was bounced.
Our accountant is informed about this matter and has contacted our U.S.
bank.
At the moment, we are waiting for their clarification.
In the meantime we would like to request that you fax us the bounced
check and, if you have been charged any fees,
please fax your (online/scanned) bank statements or official documents
that clearly shows
the NSF fees to the fax number listed below and we will refund these
immediately. (remember to include your Verotel Customer ID)
We apologize for the inconvenience this may have caused you.
It has come to our attention that your check xxxxxx was bounced.
Our accountant is informed about this matter and has contacted our U.S.
bank.
At the moment, we are waiting for their clarification.
In the meantime we would like to request that you fax us the bounced
check and, if you have been charged any fees,
please fax your (online/scanned) bank statements or official documents
that clearly shows
the NSF fees to the fax number listed below and we will refund these
immediately. (remember to include your Verotel Customer ID)
We apologize for the inconvenience this may have caused you.
Anything further on this? Have Verotel reissued the cheques?
there is something new, vertoel's billing support sucks muslim balls..
no matter what I email them they keep giving me the save they give (as above) everybody.
now I got another check from them (for a different period - not a reissue of the previous) and I'm asking myself whether I should deposit it or not, cause if another cheque from them bounce I'm actually going to have some trouble at the bank.
there is something new, vertoel's billing support sucks muslim balls..
no matter what I email them they keep giving me the save they give (as above) everybody.
now I got another check from them (for a different period - not a reissue of the previous) and I'm asking myself whether I should deposit it or not, cause if another cheque from them bounce I'm actually going to have some trouble at the bank.
Good point, I would think twice before I deposited the check. Also if they do have a live person on the phone right now to 100% solve the issue, I would file criminal charges for check bouncing immediately.
there is something new, vertoel's billing support sucks muslim balls..
no matter what I email them they keep giving me the save they give (as above) everybody.
now I got another check from them (for a different period - not a reissue of the previous) and I'm asking myself whether I should deposit it or not, cause if another cheque from them bounce I'm actually going to have some trouble at the bank.
Oh please man...
They do "wire" just fill the form about your bank info, and you will receive all payments directly to your bank account. I receive payments on time since 2002 so no one can tell me anything else.
Oh please man...
They do "wire" just fill the form about your bank info, and you will receive all payments directly to your bank account. I receive payments on time since 2002 so no one can tell me anything else.
Exactly. Wire is the way to go with Verotel, comes in like clockwork with no worries about bouncing or whatever.
I received ACH with Verotel and always received them a few days early... but with CCBill I switched to checks because it saves me over $500 a year in bank/ccbill fees.
Oh please man...
They do "wire" just fill the form about your bank info, and you will receive all payments directly to your bank account. I receive payments on time since 2002 so no one can tell me anything else.
Originally posted by Pornwolf
Why does anyone still get checks?
and the answer is:
Originally posted by abadfish
I switched to checks because it saves me over $500 a year in bank/ccbill fees.
I don't want wire cause it costs me more and that check from Verotel was the first to ever bounce on me.
Only ever had one bounce with them, got a letter on the very next day explaining the issue, informing me I could redeposit it and with an extra expenses cheque included. Not too bad.
Comment