A letter to Orbitz

You fucking asshole?s , you?re an online service that can't render service over the net? So yes I call and guess fucking what? I'm put on hold for over 20 minutes just to find out you can't access my account info, that I need to give you my bank info and billing date, your fucking automated answer system was better informed! Is it just an office full of underpaid morons outsourced from some free clinic line ?
You owe me $199.00 that you have in a soft charge, and you have the balls to charge me $5.99 for the service? Fuck You! Your nothing but a bunch of thieves.
Your Victim
Brett ******

Orbitz Customer Service wrote:

>Dear Orbitz Member,
>
>Thank you for contacting Orbitz.
>
>If the charge has not been dropped even after 7 - 10 days, please call
>Orbitz customer service at 1-888-656-4546. Our Customer Service
>representative will be glad to assist you. If you are outside the United
>States, please contact us at our international number 312-416-0018.
>
>We value you as a customer and look forward to serving you again in the
>future.
>
>Sincerely,
>
>Hazel
>Orbitz Customer Service
>www.Orbitz.com
>
>Orbitz - The faster, easier way to find the trip you want.
>
>
>
>Original Message Follows:
>-------------------------
>
>been 11 days and the SOFT charge in still on my account, you said 7 to
>10 days, tell me why i shouldn't be pissed that there is money in my
>account I can't use because of this? And how your going to make it up
>to me?
>
>