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Old 10-04-2005, 03:55 AM   #1
solonline
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CCbill bug ?

Just checking the status on some of our accounts under CCBILL admin and I noticed alot of them were showing as "pending" wondering if anyone else is getting this ? or it is just us ?
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Old 10-04-2005, 06:34 AM   #2
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Hmmm, havent noticed. Gonna check it out.
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Old 10-04-2005, 06:35 AM   #3
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thats webadmin?
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Old 10-04-2005, 06:42 AM   #4
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Yes -> webadmin -> Tools -> Account Maintenance -> Account Admin
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Old 10-04-2005, 06:58 AM   #5
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*checked hubby's account and I see it too* Wonder what that's all about? It was pending when the accounts were to be approved initially - why are they pending again? Renewal?
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Old 10-04-2005, 07:09 AM   #6
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Yes, it's global issue. And it was confirmed by CCbill as bug. Email them & ask.

It shouldn't affect transactions processing, we're getting sales these hours.
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Old 10-04-2005, 07:11 AM   #7
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Hmmm yes.
Checked and its there, but signups/rebills are coming in.
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Old 10-04-2005, 07:13 AM   #8
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glad to hear it aint just me
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Old 10-04-2005, 07:23 AM   #9
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Btw sol, thats a mighty nice collection of spanking sites you have
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Old 10-04-2005, 07:27 AM   #10
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sounds like its a bug or they have to re-approve after a huge makeover or so, email clientsupport id say
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Old 10-04-2005, 07:30 AM   #11
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k its a bug just checked and all accounts are on pending here as well damn

gonna email ccbill
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Old 10-04-2005, 07:34 AM   #12
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Everything seems fine hear to Hinc, hope everything works out smooth for you to .....
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Old 10-04-2005, 07:38 AM   #13
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Dear Client,
Thank you for reporting this issue. This is indeed a small bug in our
database. It should not affect processing. Our programming team is
working to resolve the issue, and it should be fixed shortly. If you
have any questions or there is anything we can do to further assist you
please contact us.


Regards,
Kate E.
Client Support Specialist
[email protected]
http://www.ccbill.com
1-800-510-2859 (US)
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Old 10-04-2005, 08:50 AM   #14
solonline
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Quote:
Originally Posted by Hinc
Btw sol, thats a mighty nice collection of spanking sites you have
Thanks join our affiliate program and I can run u a good deal
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Old 10-04-2005, 10:33 AM   #15
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Quote:
Originally Posted by solonline
Thanks join our affiliate program and I can run u a good deal
The issue seem fixed now - all have switched from "pending" to "yes" again.

Sol...I allready have a few old links around to the program I think - hadnt checked on it for a long run though.
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