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-   Fucking Around & Business Discussion (https://gfy.com/forumdisplay.php?f=26)
-   -   How Oxeo FUCKS you over when you leave (https://gfy.com/showthread.php?t=510008)

DarkJedi 08-30-2005 11:15 AM
Quote:
Originally Posted by Nysus
Do you understand it's not how you're treated when you're a current customer, it's how you're treated when you leave. Understand? Another point taken off.. -2 points now.

Matt
how can they mistreat you after you leave ?

1. move your shit to a new host
2. make sure everything works
3. cancell old host and switch DNS

it's not rocket science.

DutchTeenCash 08-30-2005 11:18 AM
Quote:
Originally Posted by PlayaPlaya
but you cannot deny the fact that the service we provided you with was top notch.
DTC Support (1691547) Wrote:
hi there i just asked support the admin doesnt show the TLDs and also no bandwidth and still on pending...

Mike @ oXeo (150013894) Wrote:
in regards to not answering the email sent to our support, the email looked like it was automatically generated by a monitoring system, so it was not answered. about the downtime, we did a hard reboot after the server crashed, it did not come back up right away because it needed to manually fisk the hard drives,

want me to post the other 500?

That server went down more then an elevator does.

DutchTeenCash 08-30-2005 11:18 AM
Quote:
Originally Posted by DarkJedi
how can they mistreat you after you leave ?

1. move your shit to a new host
2. make sure everything works
3. cancell old host and switch DNS

it's not rocket science.
Oxeo kept the A records. That fucked everything up.

Punk`d 08-30-2005 11:19 AM
Quote:
Originally Posted by thinkx
Funny how all the 1 post nerds suddenly pop up.
..greate response. some people have real work todo..

i have currently servers with oxeo, one with natnet and another one with jupiterhosting - if there is a post about either one it gets my attention.. my online business depends on them. if there would be real drama about either of them i would be the first to jump in - but this one is a joke. 1 minute response time and your virtual or dedicated server not taken down on a sunday? ..

DutchTeenCash 08-30-2005 11:22 AM
Quote:
Originally Posted by Punk`d
..greate response. some people have real work todo..

i have currently servers with oxeo, one with natnet and another one with jupiterhosting - if there is a post about either one it gets my attention.. my online business depends on them. if there would be real drama about either of them i would be the first to jump in - but this one is a joke. 1 minute response time and your virtual or dedicated server not taken down on a sunday? ..
cool post some domains names here ill ask Oxeo to set some nice A records up for you so those pages will get a nice Apache site as well.

People like Jupiter know their biz. Mike doesnt even understand the problem. Hes out for sushi.

DarkJedi 08-30-2005 11:23 AM
wtf is A records ?

DutchTeenCash 08-30-2005 11:27 AM
Quote:
Originally Posted by DarkJedi
wtf is A records ?
Ok for everyone who doesnt know:

If you set DNS at directnic or whereever, youre pointing it to the server. That server has to KNOW as well that the domain is there and point it within the server to the right site.

A-records do that. You add them together with the IP n all to the DNS settings. Most ppl dont know cause they have a managed box so the host will do that.

So. What happens if you add A-records and the site is not there but hosted somewhere else? Half the hits approx get confused. One box says me me the sites here and it is and one other says me me (oxeo) and the site ISNT there.

In 1 sentence : ppl who type your domain will get a not here page.

Traffic lost, sales lost, revenue lost.

a1ka1ine 08-30-2005 11:27 AM
they cancelled your admin a few days before your account expired? ouch

DutchTeenCash 08-30-2005 11:29 AM
Quote:
Originally Posted by a1ka1ine
they cancelled your admin a few days before your account expired? ouch
Yeah cool uh. NOT.

a1ka1ine 08-30-2005 11:29 AM
annoying that they kept the a records in their hosts file but surely you just change the nameservers via directnic to your new host and problem solved?

either way fucked up they cancelled your admin

woj 08-30-2005 11:29 AM
50..........

TDF 08-30-2005 11:30 AM
f fiddddyy

Nysus 08-30-2005 11:30 AM
Quote:
Originally Posted by thewebgarage
if you changed the name server it would seem that its the fault of all the isp's across the world who didnt update their dns.

usually when I change hosts I wait about a week to say anything to them about canceling.
No, the idea is that it is seamless because both servers are still online; Oxeo took the server offline 4 days before it was requested to be taken offline. Get it?

Matt

DutchTeenCash 08-30-2005 11:31 AM
Quote:
Originally Posted by a1ka1ine
annoying that they kept the a records in their hosts file but surely you just change the nameservers via directnic to your new host and problem solved?

either way fucked up they cancelled your admin
yes you do. But if they keep the A records and you USED to host there, then thats the perfect way to fuck a client over. And they did.

And cancelling the admin is even worse yes.

But Mike doesnt care. We paid upfront. And on the spot. He has his money.

DarkJedi 08-30-2005 11:32 AM
Quote:
Originally Posted by thinkx
Ok for everyone who doesnt know:

If you set DNS at directnic or whereever, youre pointing it to the server. That server has to KNOW as well that the domain is there and point it within the server to the right site.

A-records do that. You add them together with the IP n all to the DNS settings. Most ppl dont know cause they have a managed box so the host will do that.

So. What happens if you add A-records and the site is not there but hosted somewhere else? Half the hits approx get confused. One box says me me the sites here and it is and one other says me me (oxeo) and the site ISNT there.

In 1 sentence : ppl who type your domain will get a not here page.

Traffic lost, sales lost, revenue lost.
huh ? what kind of BS is that ?

1. you ask the new host to set up your domain
2. you login into your registrar and change the DNS for a new host.

Nysus 08-30-2005 11:33 AM
Quote:
Originally Posted by PlayaPlaya
Bob,

I really do not want to get into a piss match with you. I really dont think it was right for you to try to blackmail me to pay you after you've changed to another company. As i've said, big or small, i do alot for all customers given the opportunity.

You can flame us if you wish to do so, but you cannot deny the fact that the service we provided you with was top notch. Yes i was going to show you around NY, and if you call me when you're here, I'll still do that. I will not hold grudges as I think you're talking out of frustration.

I'm sorry that you have already made up your mind about your future business dealings with us. I'm positive that the companies you're going to do business with will treat you great and you will be happy with them.

I really do have some things to take care of and must leave the office for a bit. If there is anything I can help you with, do not hesitate to contact me.
He's not saying you don't provide top-notch service to clients; just not when they're leaving.. which they were still a client prior to and should be given the same respect and support they have been given all along - at least that's what I would consider good business.

I don't think he threatened you either for money, I think he was mentioning there are monetary damages on his part due to your actions / your company's actions of taking his server down prior to the stated date.

I might not know all details, so whatever I say is based off of whatever I have read in this thread.

Matt

Punk`d 08-30-2005 11:33 AM
Quote:
Originally Posted by Nysus
No, the idea is that it is seamless because both servers are still online; Oxeo took the server offline 4 days before it was requested to be taken offline. Get it?

Matt
..the whole thread is about that the sever has NOT been taken offline to early.. but to late. Get it?

DarkJedi 08-30-2005 11:34 AM
Quote:
Originally Posted by Nysus
No, the idea is that it is seamless because both servers are still online; Oxeo took the server offline 4 days before it was requested to be taken offline. Get it?

Matt
well no shit, you first move the site, then change the DNS, then when everything works you cancel the old hosting.

(it takes 2 days max for the new DNS to kick in across the world)

DutchTeenCash 08-30-2005 11:34 AM
Quote:
Originally Posted by DarkJedi
huh ? what kind of BS is that ?

1. you ask the new host to set up your domain
2. you login into your registrar and change the DNS for a new host.
thats no BS. thats what happens if you keep A records in 2 servers and update the DNS. Things will get fucked up.

But hey, taking the admin away from the box was also my favorite move.

Nysus 08-30-2005 11:35 AM
Quote:
Originally Posted by DarkJedi
huh ? what kind of BS is that ?

1. you ask the new host to set up your domain
2. you login into your registrar and change the DNS for a new host.
Actually, you're wrong with this one DarkJedi.. The host does have settings they need to change / remove.

Matt

DutchTeenCash 08-30-2005 11:36 AM
Quote:
Originally Posted by Punk`d
..the whole thread is about that the sever has NOT been taken offline to early.. but to late. Get it?
well the server was gone. the dns records were still there yes.

And - above all - mike removed the server admin access 4 days before he took the server down. Thats just fucked up.

DutchTeenCash 08-30-2005 11:36 AM
Quote:
Originally Posted by Nysus
Actually, you're wrong with this one DarkJedi.. The host does have settings they need to change / remove.

Matt
If DJ has to ask what an A record is, then Im sure he doesnt understand the problem.

DarkJedi 08-30-2005 11:36 AM
Quote:
Originally Posted by Nysus
Actually, you're wrong with this one DarkJedi.. The host does have settings they need to change / remove.

Matt
explain.

Theo 08-30-2005 11:36 AM
I have 3 domains that dns took a whole week to update and sites to become visible again. Not sure how that happened

Nysus 08-30-2005 11:37 AM
Quote:
Originally Posted by DarkJedi
well no shit, you first move the site, then change the DNS, then when everything works you cancel the old hosting.

(it takes 2 days max for the new DNS to kick in across the world)
Exactly! You just proved my point... the problem is, the host cancelled the account 4 days prior to the requested date / the date of cancellation, meaning it is/was technically their fault.

Simple apology can usually help, but most companies don't want to give in that they made a mistake.

Matt

DarkJedi 08-30-2005 11:38 AM
Quote:
Originally Posted by thinkx
well the server was gone. the dns records were still there yes.

he should have switched the DNS first, then canceled old host.

DutchTeenCash 08-30-2005 11:38 AM
Quote:
Originally Posted by Nysus
Exactly! You just proved my point... the problem is, the host cancelled the account 4 days prior to the requested date / the date of cancellation, meaning it is/was technically their fault.

Simple apology can usually help, but most companies don't want to give in that they made a mistake.

Matt
True.

When we cancel an account of a client before it was meant to be. And he paid in full, we compensate. Money or whatever.

Oxeo doesnt give shit.

Nysus 08-30-2005 11:39 AM
Quote:
Originally Posted by DarkJedi
explain.
Exactly what thinkx said - "thats no BS. thats what happens if you keep A records in 2 servers and update the DNS. Things will get fucked up."

Things will get "fucked up" if A records aren't changed.

Matt

Juicy D. Links 08-30-2005 11:40 AM
50.................................

DutchTeenCash 08-30-2005 11:42 AM
Quote:
Originally Posted by Nysus
Exactly what thinkx said - "thats no BS. thats what happens if you keep A records in 2 servers and update the DNS. Things will get fucked up."

Things will get "fucked up" if A records aren't changed.

Matt
DJ doesnt understand. I dont know how else to explain this. I didnt know till some 4 yrs ago it happened for the first time. Old host kept DNS records and we received mail of ppl complaining the site wasnt there forever.

Its simple as 123. If you set A records in more then 1 server the nameservers will get confused. Its the ultimate way besides DOS to fuck a site over.

DarkJedi 08-30-2005 11:42 AM
Quote:
Originally Posted by Nysus
Exactly what thinkx said - "thats no BS. thats what happens if you keep A records in 2 servers and update the DNS. Things will get fucked up."

Things will get "fucked up" if A records aren't changed.

Matt

what the hell do "A records" have to do with a new host ?

You take you new hosts DNS, go to you registrar and point your domains to these new DNS.

Nysus 08-30-2005 11:42 AM
Quote:
Originally Posted by DarkJedi
he should have switched the DNS first, then canceled old host.
Dude, you don't think it was better for him to let the host know prior to him cancelling? As opposed to the day of?

Plus, you'd need to cancel before the next billing date, but they cancelled 4 days before they should have... 4 days is plenty of time to switch DNS over, but they didn't allow that because they messed up.

Matt

Juicy D. Links 08-30-2005 11:43 AM
i sale cheap A records

~Ray 08-30-2005 11:43 AM
:1orglaugh
Quote:
Originally Posted by Juicy D. Links
50.................................
:1orglaugh :1orglaugh

Nysus 08-30-2005 11:44 AM
Quote:
Originally Posted by DarkJedi
what the hell do "A records" have to do with a new host ?

You take you new hosts DNS, go to you registrar and point your domains to these new DNS.
Read up on technical aspects of hosting.. I really don't have time to explain, and also likely not the best person to explain, otherwise I would, sorry.

Matt

Alprazolam 08-30-2005 11:44 AM
Quote:
Originally Posted by DarkJedi
what the hell do "A records" have to do with a new host ?

You take you new hosts DNS, go to you registrar and point your domains to these new DNS.

Hello Dark Jedi you faggot

DutchTeenCash 08-30-2005 11:45 AM
Quote:
Originally Posted by Soul_Rebel
I have 3 domains that dns took a whole week to update and sites to become visible again. Not sure how that happened
Some countries and some ISPs are slow. Thank god someone from Germany told me this morning the dutchteengalleries gave a Apache entry page. Germany is always fast in updating. But checking the stats tells me that were at least 2 mln hits behind today and yday some 1 mln. Thats lost.

We all make mistakes. If you gotta cough up then you gotta cough up.

DarkJedi 08-30-2005 11:46 AM
Quote:
Originally Posted by Nysus
Read up on technical aspects of hosting.. I really don't have time to explain, and also likely not the best person to explain, otherwise I would, sorry.

Matt
I know the technical aspects of moving from one host to another. I've done it many times and never had any downtime (because it was done correctly)

sounds like thinkx doesn't know wtf he is doing.
he should get a 9-5 job at walmart.

DarkJedi 08-30-2005 11:48 AM
dig this: dude is blaming old host because he couldn't move to a new one.

how fucked is that ? :1orglaugh

DutchTeenCash 08-30-2005 11:48 AM
Nice uh. Thank you Mike at Oxeo. Hope your sushi tastes nice. Cause we paid for it.

http://www.dutchteencash.com/post/oxeo.jpg


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