Is Verotel in financial trouble? - GoFuckYourself.com

faxxaff · 08-29-2005, 09:14 AM

Just wondering why they delay affiliate payments for months. They owe me a lot of money for over three months and always accumulate and rollover my balance to the next payment date. Support chat always tells me 'Don't worry, you will be paid next week' or something about a guy named Donny who is in charge of that but never answers his emails - all turns out to be absolute rubbish.

No reply at all from support to my email. Sometimes kind people on support chat, but they aree unable to give any answers.

I think I will move away with them .... as this all looks like they are in deep shit

jawanda · 08-29-2005, 09:24 AM

I get paid by direct depost weekly, like clockwork.

I run a site using Verotel as a processor though, not an affiliate.

Do you have your minimum payment set too high or something?

-P

faxxaff · 08-29-2005, 09:33 AM

Quote:

Originally Posted by jawanda

I get paid by direct depost weekly, like clockwork.
I run a site using Verotel as a processor though, not an affiliate.
Do you have your minimum payment set too high or something?
-P

No, the minimum payment was reached 3 months ago. It is 6 times as much what they owe me and they were always used to pay me in time before by ACH.

That is for an affiliate account, that I am not getting paid for at all, lately.

I asked support chat for a contact to some supervisor or soemone in the management but they refuse to give me any contact beyond payments.

Very strange fuck up!

nexcom28 · 08-29-2005, 09:33 AM

I have this same problem but I use Verotel as a processor. Verotel suck, i'm in the process of changing..

seven · 08-29-2005, 09:54 AM

Quote:

Originally Posted by faxxaff

No, the minimum payment was reached 3 months ago. It is 6 times as much what they owe me and they were always used to pay me in time before by ACH.

That is for an affiliate account, that I am not getting paid for at all, lately.

I asked support chat for a contact to some supervisor or soemone in the management but they refuse to give me any contact beyond payments.

Very strange fuck up!

how come you have a separate affiliate account? all my verotel accounts are merged into 1 and get ACH for all of 'em like clockwork. However, before setting up ACH my checks were always getting lost in the mail for whatever reason.. but they did pay for all lost checks thru ACH as soon as it was setup so try setting up either ACH or wire.

JFK · 08-29-2005, 09:54 AM

the begining of another drama thread ?

Dailydiapers · 08-29-2005, 09:55 AM

Verotel pays me on time and in full every week

BobG · 08-29-2005, 10:00 AM

I used them once too once but never again. Come on, a company who offers almost no support and doesnt even answer to emails or have a phone number. No thanks.

to Verotel

spunkmaster · 08-29-2005, 10:34 AM

I've heard their checks get lost alot ?

faxxaff · 08-29-2005, 10:48 AM

Quote:

Originally Posted by seven

how come you have a separate affiliate account? all my verotel accounts are merged into 1 and get ACH for all of 'em like clockwork.

You can have as many different affiliate accounts as you want - like a separate account for each single sponsor. I learned from the past and split all my income from Verotel to different accounts. In spring 2004 they cancelled many affilate accounts without reason and held payments for about 7 months.

jawanda · 08-29-2005, 11:20 AM

Quote:

Originally Posted by BobG

I used them once too once but never again. Come on, a company who offers almost no support and doesnt even answer to emails or have a phone number. No thanks.

to Verotel

From their homepage:

Merchant Support: 1-877-503-1300
Email: [email protected]

When in your control panel, you can also click "help" for live chat support pretty much 24 hours per day.

-Phil

faxxaff · 08-29-2005, 11:23 AM

Quote:

Originally Posted by jawanda

From their homepage:

Merchant Support: 1-877-503-1300
Email: [email protected]

When in your control panel, you can also click "help" for live chat support pretty much 24 hours per day.

-Phil

Please, read my post above. I have talked to them on many occassions on the chat, but all of them told me they have no answer to why I am not getting paid. Some said it would by the responsibility of a guy named Donny and they gave me his email, but the guy never answered my emails.

As I am not getting anywhere as of now. My last option might be to go to court. Luckily this is pretty cheap in the EU :-)

HarlotCash Dyker · 08-29-2005, 11:29 AM

Quote:

Originally Posted by BobG

I used them once too once but never again. Come on, a company who offers almost no support and doesnt even answer to emails or have a phone number. No thanks.

to Verotel

Me too - Total bunch of amateurs who considers support a no-go area.

jawanda · 08-29-2005, 11:42 AM

Quote:

Originally Posted by faxxaff

Please, read my post above. I have talked to them on many occassions on the chat, but all of them told me they have no answer to why I am not getting paid. Some said it would by the responsibility of a guy named Donny and they gave me his email, but the guy never answered my emails.

As I am not getting anywhere as of now. My last option might be to go to court. Luckily this is pretty cheap in the EU :-)

I posted that in reply to the guy BobG who said that they don't have a phone number, etc.. understand that you have talked to them but still aren't getting checks (which sucks).

-Phil

faxxaff · 08-29-2005, 12:16 PM

Quote:

Originally Posted by jawanda

.. understand that you have talked to them but still aren't getting checks (which sucks).

-Phil

Suxxxx big time!

Lev · 08-29-2005, 12:34 PM

I get my wires every week with no problem

spooky181 · 08-29-2005, 02:26 PM

Strange, I get my wires every week without fail, and we have heaps of affiliates that also have no probs. If I have any problems I can always get hold of someone as well.

Shoplifter · 08-29-2005, 02:59 PM

I've never had a late wire in three years from them.

solonline · 08-29-2005, 03:07 PM

So far we aint had any problems but were webmasters not affiliates. paid every week on the hour. Support can suck if you dont have a contact there.
We usually go through the live support and most times someone is around.

Hentaikid · 09-06-2005, 01:44 PM

Get paid like clockwork by them...

faxxaff · 09-10-2005, 09:46 PM

Just checked a couple of other boards and saw that there are quite a lot of complaints from affiliates not getting paid by Verotel. BTW: I still have neither a received a penny nor have I gotten any response from the responsible persons .....

CuriousToyBoy · 09-10-2005, 10:03 PM

Quote:

Originally Posted by faxxaff

Just wondering why they delay affiliate payments for months. They owe me a lot of money for over three months and always accumulate and rollover my balance to the next payment date. Support chat always tells me 'Don't worry, you will be paid next week' or something about a guy named Donny who is in charge of that but never answers his emails - all turns out to be absolute rubbish.

No reply at all from support to my email. Sometimes kind people on support chat, but they aree unable to give any answers.

I think I will move away with them .... as this all looks like they are in deep shit

BS.

We have been paid on time everytime for over 2 years.

NEVER a problem.

There must be shit here you are not telling us.

Give it up or go away.

faxxaff · 09-10-2005, 10:22 PM

It is no BS.

They have not paid me for 4 months and there is absolutely no problem from my side. Their contraol center shows a rollover of the balance from one payment date to the next. No reply or statement from customer support at all.

It is sad, but it is 100% trua and I can prrove it.

spooky181 · 09-10-2005, 10:47 PM

B.S I have checked all the other main forums and there are no posts about Verotel.

faxxaff · 09-10-2005, 10:58 PM

There are. Just today a Chinese fellow complained on Foogie.

CuriousToyBoy · 09-10-2005, 11:03 PM

Quote:

Originally Posted by faxxaff

It is sad, but it is 100% trua and I can prrove it.

Well do so please.

CuriousToyBoy · 09-10-2005, 11:04 PM

I have 600+ active webmasters who get at least 1 payment a month from Verotel.

ZERO complaints this year.

Sounds like something fishy your end more than anything.

;-(

chaze · 09-10-2005, 11:08 PM

I hope not they are great service for industry.

CuriousToyBoy · 09-10-2005, 11:20 PM

I have just discovered on another board what the REAL story is here...

You moron.

I KNEW there was something else afoot here.

Verotel emailed ALL merchants and webmasters about an issue with their Korean Card processor months ago.

That would explain the non-payment there.

I would suggest you check your facts and READ YOUR EMAIL before throwing around slanderous "going broke" statements.

Some people......

Email [email protected] (Risk Management) he will reiterate what the problem was/is and why the monies are retained presently.

It's hard to soar like an eagle when you are surrounded by turkeys.

;-)

;-)

faxxaff · 09-10-2005, 11:24 PM

Quote:

Originally Posted by NaughtyWhores

Well do so please.

Ok. Here is a statement from verotel support chat from July, 22nd. They promised in that session that I would get paid on the upcoming monday, July 25th. I have not been paid! Not until today! No reason given. They owe me around 1k by now.

Ninja Scripts · 09-10-2005, 11:28 PM

Quote:

Originally Posted by NaughtyWhores

BS.

We have been paid on time everytime for over 2 years.

NEVER a problem.

There must be shit here you are not telling us.

Give it up or go away.

Oh come on guy. People have had all kinds of holy hell with Verotel. If they'd put 1 person on customer support all day there wouldn't be so much complaining.

faxxaff · 09-10-2005, 11:28 PM

Quote:

Originally Posted by NaughtyWhores

I have just discovered on another board what the REAL story is here...

You moron.

I KNEW there was something else afoot here.

Verotel emailed ALL merchants and webmasters about an issue with their Korean Card processor months ago.

That would explain the non-payment there.

I would suggest you check your facts and READ YOUR EMAIL before throwing around slanderous "going broke" statements.

;-)

;-)

Well, that does NOT explain non payments as they have promised payments before as shown above, but they have failed to pay.

Their email did not say that they will hold back funds. And frankly speaking, why would they need to hold back ALL funds if Korean payments just make up 2% or 3% even less? It would make sense if they would hold back the amounts generated from their Korean partnere, but not all other monies.

CuriousToyBoy · 09-10-2005, 11:30 PM

Hang on... you said earlier they had NOT responded to ANY of your emails ?

Go figure.

And make up your mind.

;-(

faxxaff · 09-10-2005, 11:33 PM

Quote:

Originally Posted by NaughtyWhores

Hang on... you said earlier they had NOT responded to ANY of your emails ?

Go figure.

And make up your mind.

;-(

They never responded to my emails. That is correct.
The statement above was from live chat ....

Shoplifter · 09-11-2005, 08:10 PM

Quote:

Originally Posted by faxxaff

There are. Just today a Chinese fellow complained on Foogie.

The anti Verotel bias is so strong on Foogie you need a chainsaw to cut it.

There is always a reason these problems happen. I'm sure the Chinese fellow knows what is up.

08-29-2005, 09:14 AM	#1
faxxaff Confirmed User Industry Role: Join Date: Dec 2002 Location: Marina Hemingway Posts: 2,134	Is Verotel in financial trouble? Just wondering why they delay affiliate payments for months. They owe me a lot of money for over three months and always accumulate and rollover my balance to the next payment date. Support chat always tells me 'Don't worry, you will be paid next week' or something about a guy named Donny who is in charge of that but never answers his emails - all turns out to be absolute rubbish. No reply at all from support to my email. Sometimes kind people on support chat, but they aree unable to give any answers. I think I will move away with them .... as this all looks like they are in deep shit __________________ Asian Babes

08-29-2005, 09:54 AM	#6
JFK FUBAR the ORIGINATOR Industry Role: Join Date: Jan 2002 Location: FUBARLAND Posts: 67,374	the begining of another drama thread ? __________________ FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX For promo opps contact jfk at fubarwebmasters dot com

08-29-2005, 09:55 AM	#7
Dailydiapers Confirmed User Industry Role: Join Date: Oct 2003 Location: USA Posts: 1,079	Verotel pays me on time and in full every week __________________ Mike http://www.dailydiapers.com/

08-29-2005, 10:34 AM	#9
spunkmaster Confirmed User Join Date: Jan 2004 Posts: 2,052	I've heard their checks get lost alot ? __________________

09-10-2005, 09:46 PM	#21
faxxaff Confirmed User Industry Role: Join Date: Dec 2002 Location: Marina Hemingway Posts: 2,134	Just checked a couple of other boards and saw that there are quite a lot of complaints from affiliates not getting paid by Verotel. BTW: I still have neither a received a penny nor have I gotten any response from the responsible persons ..... __________________ Asian Babes

08-29-2005, 09:24 AM	#2
jawanda Confirmed User Join Date: Feb 2003 Posts: 6,040	I get paid by direct depost weekly, like clockwork. I run a site using Verotel as a processor though, not an affiliate. Do you have your minimum payment set too high or something? -P

08-29-2005, 09:33 AM	#4
nexcom28 So Fucking Banned Join Date: Jan 2005 Posts: 3,716	I have this same problem but I use Verotel as a processor. Verotel suck, i'm in the process of changing..

08-29-2005, 10:00 AM	#8
BobG Confirmed User Join Date: Nov 2003 Location: San Diego Posts: 4,274	I used them once too once but never again. Come on, a company who offers almost no support and doesnt even answer to emails or have a phone number. No thanks. to Verotel

08-29-2005, 12:34 PM	#16
Lev Confirmed User Join Date: Oct 2001 Posts: 3,545	I get my wires every week with no problem

08-29-2005, 02:26 PM	#17
spooky181 Confirmed User Join Date: Jul 2003 Location: back of beyond Posts: 2,951	Strange, I get my wires every week without fail, and we have heaps of affiliates that also have no probs. If I have any problems I can always get hold of someone as well.

08-29-2005, 02:59 PM	#18
Shoplifter Richest man in Babylon Industry Role: Join Date: Jan 2002 Location: Posts: 10,002 Posts: 5,733	I've never had a late wire in three years from them.

08-29-2005, 03:07 PM	#19
solonline Confirmed User Join Date: Jan 2003 Location: EU- Posts: 718	So far we aint had any problems but were webmasters not affiliates. paid every week on the hour. Support can suck if you dont have a contact there. We usually go through the live support and most times someone is around.

09-06-2005, 01:44 PM	#20
Hentaikid Confirmed User Join Date: Nov 2002 Posts: 1,249	Get paid like clockwork by them...

09-10-2005, 10:22 PM	#23
faxxaff Confirmed User Industry Role: Join Date: Dec 2002 Location: Marina Hemingway Posts: 2,134	It is no BS. They have not paid me for 4 months and there is absolutely no problem from my side. Their contraol center shows a rollover of the balance from one payment date to the next. No reply or statement from customer support at all. It is sad, but it is 100% trua and I can prrove it. __________________ Asian Babes

09-10-2005, 10:47 PM	#24
spooky181 Confirmed User Join Date: Jul 2003 Location: back of beyond Posts: 2,951	B.S I have checked all the other main forums and there are no posts about Verotel.

09-10-2005, 10:58 PM	#25
faxxaff Confirmed User Industry Role: Join Date: Dec 2002 Location: Marina Hemingway Posts: 2,134	There are. Just today a Chinese fellow complained on Foogie. __________________ Asian Babes

09-10-2005, 11:04 PM	#27
CuriousToyBoy Crazy Aussie Bastard Industry Role: Join Date: Aug 2005 Location: Wherever I lay my hat, that's my home. Posts: 16,787	I have 600+ active webmasters who get at least 1 payment a month from Verotel. ZERO complaints this year. Sounds like something fishy your end more than anything. ;-( __________________ Celebs Adult Who's Who ==> Ambush Interview ==> ICQ 293 070 684 ==> intmarpacrim AT gmail DOT com

09-10-2005, 11:08 PM	#28
chaze Confirmed User Industry Role: Join Date: Aug 2002 Posts: 9,752	I hope not they are great service for industry.

09-10-2005, 11:20 PM	#29
CuriousToyBoy Crazy Aussie Bastard Industry Role: Join Date: Aug 2005 Location: Wherever I lay my hat, that's my home. Posts: 16,787	I have just discovered on another board what the REAL story is here... You moron. I KNEW there was something else afoot here. Verotel emailed ALL merchants and webmasters about an issue with their Korean Card processor months ago. That would explain the non-payment there. I would suggest you check your facts and READ YOUR EMAIL before throwing around slanderous "going broke" statements. Some people...... Email [email protected] (Risk Management) he will reiterate what the problem was/is and why the monies are retained presently. It's hard to soar like an eagle when you are surrounded by turkeys. ;-) ;-) __________________ Celebs Adult Who's Who ==> Ambush Interview ==> ICQ 293 070 684 ==> intmarpacrim AT gmail DOT com

09-10-2005, 11:30 PM	#33
CuriousToyBoy Crazy Aussie Bastard Industry Role: Join Date: Aug 2005 Location: Wherever I lay my hat, that's my home. Posts: 16,787	Hang on... you said earlier they had NOT responded to ANY of your emails ? Go figure. And make up your mind. ;-( __________________ Celebs Adult Who's Who ==> Ambush Interview ==> ICQ 293 070 684 ==> intmarpacrim AT gmail DOT com