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  • crowkid
    o.g. spammer
    • Jan 2003
    • 1240

    #1

    Hosting Companies, Help

    We switched to Split Infinity because of support issues with our last hosting provider. We appreciate their services and understand that many of you on this board are pleased with their services, however; recently, when we've needed them on support issues, they haven't been up to our standards on response time. For example, today we needed our server rebooted, and when I call their support line, when I press the number to connect to a technician, I'm told that the tech is on his way to the server location facility to restart. It's been over an hour and our server's been down, that means we've easily lost 10-15 sales during this period. This is unacceptable in our view, so I'm asking all hosting companies to post your reputation on here and try to win us over. Because, I'm sorry to say, Split Infinity isn't winning anything with us( I apologize for the bad comments, we are certainly not looking to bad mouth a company on here).

    We're looking for a dedicated hosting provider with excellent 24 hour phone/email support who will pick up the phone and deal with our problems A.S.A.P.! That is our #1 priority in a hosting company, and if you can claim that, please post some info on your company. Thank you all!
  • crowkid
    o.g. spammer
    • Jan 2003
    • 1240

    #2
    < BUMP for Hosting Companies!

    Comment

    • SinisterStudios
      Confirmed User
      • Nov 2003
      • 3087

      #3
      good 24/7 support is not cheap, does your contract include management? Your hosting provider should offer remote power ports to reboot your own server when needed.
      Last edited by SinisterStudios; 06-29-2005, 02:30 PM.
      SEOIP.com
      Multiple IP Webhosting
      Shared and Dedicated IP's - Multiple Class A's - From $1.99/ip

      Comment

      • zagi
        Confirmed User
        • Jan 2004
        • 1238

        #4
        Check out www.RealityCheckNetwork.com

        We have Data Centers in New York and Amsterdam

        Msg me on ICQ: 4930562 -- and I'll explain how we can handle your business
        Managed US/NL Hosting [ [Reality Check Network ]
        Dell XEON Servers + 1/2/3 TB Packages ICQ: 4-930-562

        Comment

        • crowkid
          o.g. spammer
          • Jan 2003
          • 1240

          #5
          Thanks for the posts! Keep 'em coming

          Comment

          • Sparks
            Confirmed User
            • Nov 2004
            • 2466

            #6
            Hit me up... we have TRUE 24/7 support... phone, email, icq ect....

            www.Hostive.com

            -Tier-1 Network
            -Premium Verio Bandwidth
            -24/7 Support

            [email protected]
            ICQ 260-844-610
            AIM Sparkyboy53
            MSN [email protected]
            Yahoo Sparkyboy53

            Comment

            • DutchTeenCash
              I like Dutch Girls
              • Feb 2003
              • 21684

              #7
              Were with m3 (sig) and oxeo, both more then fine. But whats more important, does split refund? m3 and oxeo both do if downtime occurs. Im happy they do, even if the fault isnt theres like a major electricity problem, m3 compensated that, thumbsup.

              ICQ 16 91 547 - SKYPE dutchteencash
              bob AT dutchteencash DOT com
              ... did you see our newest Sweet Natural Girl Priscilla (18)?

              Comment

              • DutchTeenCash
                I like Dutch Girls
                • Feb 2003
                • 21684

                #8
                hey crowkid whats your icq? I told mike @ oxeo (hes cool) and im sure he can offer you what you need, he does to us as well

                ICQ 16 91 547 - SKYPE dutchteencash
                bob AT dutchteencash DOT com
                ... did you see our newest Sweet Natural Girl Priscilla (18)?

                Comment

                • Sparks
                  Confirmed User
                  • Nov 2004
                  • 2466

                  #9
                  Hey Crowkid,
                  I think you just tried to add me through ICQ... I'm having trouble with ICQ, so try adding my AOL sn Sparkyboy53 through ICQ.

                  Thanks!

                  Comment

                  • Cash
                    Click on my TCG signature
                    • Feb 2002
                    • 20825

                    #10
                    Check my sig for reliable hosting companies!
                    Dreamhost
                    Exmasters' gift
                    $9.95/month for 15000 GB bandwidth monthly, unlimited (sub)domains and MySQL5, PHP4/5, 500 GB disk storage! ; use any of these invitation codes: 216263692101; 408636009193; 846090586647; my ICQ 30160426!

                    Comment

                    • DutchTeenCash
                      I like Dutch Girls
                      • Feb 2003
                      • 21684

                      #11
                      Originally posted by thinkx
                      hey crowkid whats your icq? I told mike @ oxeo (hes cool) and im sure he can offer you what you need, he does to us as well
                      if you wanna contact mike : 150-013-894

                      just add him ask him hes cool you wont regret talking to him, and yes we're just a happy customer at oxeo for a long time already

                      ICQ 16 91 547 - SKYPE dutchteencash
                      bob AT dutchteencash DOT com
                      ... did you see our newest Sweet Natural Girl Priscilla (18)?

                      Comment

                      • crowkid
                        o.g. spammer
                        • Jan 2003
                        • 1240

                        #12
                        Icq= 342-724-382

                        Comment

                        • [CG]
                          Confirmed User
                          • Apr 2005
                          • 306

                          #13
                          hit me up & we can see what we can do for you.
                          We have 24/7 phone + ticket system, email and paging system that notifies all techs and you account manager for tickets etc..
                          canadian based, tier-1, we also offer remote reboots so you have access to reboot the server yourself.
                          Jeff Brown

                          Comment

                          • webair
                            Confirmed User
                            • Feb 2002
                            • 8531

                            #14
                            I would love to have the opportunity to show u what webair.com can do for you. Please contact me I'll set you up a great package with even better support =)
                            Last edited by webair; 06-29-2005, 03:34 PM.


                            ~ Webair Dedicated Cloud Serversâ„¢ ~ WEBAIR VSYSâ„¢ Virtual Hosting Platform ~ Superior CDN Network ~
                            ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~


                            ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                            Comment

                            • RocketFlow
                              Confirmed User
                              • Jun 2005
                              • 169

                              #15
                              Take a look at our services at www.rocketflow.com.

                              We offer affordable shared and dedicated plans with:

                              - Tier-1 Network
                              - Premium Verio Bandwidth
                              - Extensive FREE control panel
                              - 24x7 support by human beings

                              Contact us on ICQ #234583306 to discuss the best deal for you.
                              RocketFlow.com - Premium Hosting Services - Unrivaled Speed, Unbeatable Service
                              ICQ #234-583-306 or 234-628-183

                              Comment

                              • Poppy
                                Confirmed User
                                • Apr 2002
                                • 6254

                                #16
                                Just icq'd you.
                                VP Sales, Peak5Payments
                                [email protected] Skype: consultpoppy
                                In adult since 98'

                                Comment

                                • budz
                                  Disruptive Innovator
                                  • Sep 2003
                                  • 4230

                                  #17
                                  try ServerPronto

                                  I think you will like them
                                  C:\Code\
                                  C:\Code\Run\

                                  Comment

                                  • SplitInfinity
                                    Confirmed User
                                    • Dec 2002
                                    • 3047

                                    #18
                                    crowkid:


                                    I just spoke with your tech, who you should speak with about this issue.
                                    We respect you as a customer and have performed all tasks asked of us.
                                    The downtime today, perhaps your tech can shed some light on that as
                                    I feel you have been unintentionally misinformed. If you would like to give
                                    me a ring, please do so. 619-227-8845

                                    Regards,
                                    Chris Jester
                                    SplitInfinity CEO

                                    Comment

                                    • Ycaza
                                      Confirmed User
                                      • Feb 2005
                                      • 4290

                                      #19
                                      sometimes techs are out, I know it sucks, we run a few facilitiues and we are mostly johnny on the spot, but it has happened. We have an awesome network, but rather than say we are the greatest, I will say, we are human and have failed some. On the bright side, every box in our colo gets a web based power rebooter so before you call thech, just reboot it from home by yourself. signing off
                                      your friendly CTO
                                      Caz Thrush
                                      Head Honcho
                                      [email protected]
                                      http://thrushtech.com
                                      ICQ: 304883574
                                      do people still icq?

                                      Comment

                                      • SplitInfinity
                                        Confirmed User
                                        • Dec 2002
                                        • 3047

                                        #20
                                        We have remote power devices. :-) This problem was a miscommunication between his tech and his partner and us. :-)

                                        Comment

                                        • Veterans Day
                                          Confirmed User
                                          • Jul 2003
                                          • 8403

                                          #21
                                          There is a reason why some of the absolute largest affiliate programs and sites are at www.isprime.com, such as Bangbros.com FTVGirls.com and many others. If you need to talk feel free to icq me 209598065
                                          Build a Massive Traffic Network, Hands FREE, Totally Automated

                                          Comment

                                          • directfiesta
                                            Too lazy to set a custom title
                                            • Oct 2002
                                            • 30136

                                            #22
                                            That's what RBP stands for: Forcefull or gracefull remote reboot. 80% of the time it is all what is needed .
                                            I know that Asspimple is stoopid ... As he says, it is a FACT !

                                            But I can't figure out how he can breathe or type , at the same time ....

                                            Comment

                                            • crowkid
                                              o.g. spammer
                                              • Jan 2003
                                              • 1240

                                              #23
                                              Let me please emphasize that my intentions on this thread were not to bad mouth Split Infinity. Again, they have an incredibly good reputation on the GFY community, as well as elsewhere. In fact, the company that hosts GFY even was surprised when I spoke with him about not being too sure of Split's support.

                                              I just want to be sure I'm getting the best support available. That is my only intention of this thread. So apologies if I scared any current Split Infinity subscribers.

                                              And to all who posted replies, thank you, and hopefully I'll finish getting back to you by tomorrow!

                                              Thanks again

                                              Comment

                                              • PbG
                                                Confirmed User
                                                • May 2003
                                                • 1025

                                                #24
                                                Uncensor your hosting . . .


                                                ? Cpanel/WHM/Fantastico
                                                ? No price increase EVER!
                                                ? 100% UPTIME GUARANTEE!
                                                ? 30 DAY MONEY BACK GUARANTEE!
                                                ? Affordable EXCELLENCE! The right answer.
                                                ? Email, IM and/or telephone support when you need it.
                                                ? Virtual, Semi-Dedicated/Reseller, Fully Managed and/or Unmanaged Servers.
                                                ? Protection against Ddos, DOS, Brute force, Proxy Attacks, Password Trading and robots.

                                                Uncensored-Hosting | Photography by Gus

                                                Comment

                                                • lennyg
                                                  Registered User
                                                  • Mar 2004
                                                  • 84

                                                  #25
                                                  webhostplus Best Support For Dedicated Servers

                                                  We are now offering Dedicated servers with unmetered transfer.
                                                  servers start as low as 79.99 per month with 0 setup.

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                                                  Contact me directly at [email protected]
                                                  Lennyg
                                                  www.webhostplus.com
                                                  [email protected]
                                                  ICQ 325069262

                                                  Comment

                                                  • theFeTiShLaDy
                                                    Confirmed User
                                                    • Jun 2004
                                                    • 2615

                                                    #26
                                                    Originally posted by crowkid
                                                    We're looking for a dedicated hosting provider with excellent 24 hour phone/email support who will pick up the phone and deal with our problems A.S.A.P.! That is our #1 priority in a hosting company, and if you can claim that, please post some info on your company. Thank you all!
                                                    yes we do have 24/7 support via live chat and telephone.

                                                    so please check out http://www.alpharedhosting.com

                                                    Or hit me up on ICQ if you are interested.
                                                    I'm a freelance babe!

                                                    Comment

                                                    • spooky181
                                                      Confirmed User
                                                      • Jul 2003
                                                      • 2951

                                                      #27
                                                      Stick with Splitinfinity, must have been some kind of a one off as thier support has been first class for us since we moved to them after having probs with many other hosts.

                                                      Comment

                                                      • wdsguy
                                                        Ryde or Die
                                                        • Dec 2002
                                                        • 19568

                                                        #28
                                                        atleast your server didn't get rooted while you were with them.

                                                        Comment

                                                        • chaze
                                                          Confirmed User
                                                          • Aug 2002
                                                          • 9774

                                                          #29
                                                          We have a 24/7 support staff monitoring the servers at all times!!!

                                                          Go with the best, it will save you money and headaches in the long run.

                                                          http://www.dwhs.com
                                                          Like the desert needs the rain
                                                          We do fully manged WordPress, VPS, and Servers. Adult Host Pro https://adulthostpro.com/ Since 2001

                                                          Comment

                                                          • directfiesta
                                                            Too lazy to set a custom title
                                                            • Oct 2002
                                                            • 30136

                                                            #30
                                                            RBP in the sig is for " Remote Boot Port " ... You need that absolutely. You also have in WHM " gracefull reboot" and " forcefull reboot "....
                                                            If asll that doesn't work. phone in for emergency reboot... about 15 min to get it done.

                                                            Check your next host to have these features....
                                                            I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                            But I can't figure out how he can breathe or type , at the same time ....

                                                            Comment

                                                            • directfiesta
                                                              Too lazy to set a custom title
                                                              • Oct 2002
                                                              • 30136

                                                              #31
                                                              Originally posted by PbG
                                                              Uncensor your hosting . . .



                                                              ? 100% UPTIME GUARANTEE!

                                                              Impossible.... What about a switch getting hit by DDOS??? Or a network going down ( Level3 two weeks ago had major issues out of NY ), or a stupid Cpanel or WHM update that fucks your DNS file ...

                                                              No such thing as 100 % ....
                                                              I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                              But I can't figure out how he can breathe or type , at the same time ....

                                                              Comment

                                                              • webair
                                                                Confirmed User
                                                                • Feb 2002
                                                                • 8531

                                                                #32
                                                                06-29-2005, 06:21 Pm Old Post =))


                                                                ~ Webair Dedicated Cloud Serversâ„¢ ~ WEBAIR VSYSâ„¢ Virtual Hosting Platform ~ Superior CDN Network ~
                                                                ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~


                                                                ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                                                                Comment

                                                                • chaze
                                                                  Confirmed User
                                                                  • Aug 2002
                                                                  • 9774

                                                                  #33
                                                                  Originally posted by directfiesta
                                                                  Impossible.... What about a switch getting hit by DDOS??? Or a network going down ( Level3 two weeks ago had major issues out of NY ), or a stupid Cpanel or WHM update that fucks your DNS file ...

                                                                  No such thing as 100 % ....
                                                                  There was a 20k user survey that even new hosting customers where smart enough not fall for the 100% uptime guarantee lie.

                                                                  I just laugh when I see it. so unprofessional.

                                                                  Although you can play word games and simply say you will give money back with anything less not that you actually have 100% uptime.
                                                                  Like the desert needs the rain
                                                                  We do fully manged WordPress, VPS, and Servers. Adult Host Pro https://adulthostpro.com/ Since 2001

                                                                  Comment

                                                                  • Worldnet
                                                                    Confirmed User
                                                                    • Feb 2003
                                                                    • 996

                                                                    #34
                                                                    Originally posted by Hostive
                                                                    Hit me up... we have TRUE 24/7 support... phone, email, icq ect....

                                                                    www.Hostive.com

                                                                    -Tier-1 Network
                                                                    -Premium Verio Bandwidth
                                                                    -24/7 Support

                                                                    [email protected]
                                                                    ICQ 260-844-610
                                                                    AIM Sparkyboy53
                                                                    MSN [email protected]
                                                                    Yahoo Sparkyboy53

                                                                    These guys are good! I'm preparing to move a domain to there servers thats been at its current host since 1997.

                                                                    Comment

                                                                    • loverboy
                                                                      When it rains, it pours
                                                                      • May 2003
                                                                      • 20609

                                                                      #35
                                                                      bumping old threads, just plenty of people not paying attention anymore

                                                                      Comment

                                                                      • chaze
                                                                        Confirmed User
                                                                        • Aug 2002
                                                                        • 9774

                                                                        #36
                                                                        Originally posted by Worldnet
                                                                        These guys are good! I'm preparing to move a domain to there servers thats been at its current host since 1997.
                                                                        Verio is Garbage and tier one is not enough. We got rid of Verio for terrible performance about 2 years ago.

                                                                        We use two high quality bandwidth providers "Global and Level3" redundantly.

                                                                        http://www.dwhs.com

                                                                        A better website means more profits.
                                                                        Like the desert needs the rain
                                                                        We do fully manged WordPress, VPS, and Servers. Adult Host Pro https://adulthostpro.com/ Since 2001

                                                                        Comment

                                                                        • [CG]
                                                                          Confirmed User
                                                                          • Apr 2005
                                                                          • 306

                                                                          #37
                                                                          AdultWebSolutions

                                                                          Give us a try I think you will be pleased
                                                                          Jeff Brown

                                                                          Comment

                                                                          • MrVids
                                                                            i am a meat popsicle
                                                                            • Jan 2005
                                                                            • 1070

                                                                            #38
                                                                            there are a billion hosting co's out there but your best bet is to look at the ones that have big programs on them

                                                                            www.ISPrime.com
                                                                            www.NatNet.com
                                                                            www.SwiftCo.net
                                                                            www.JupiterHosting.com
                                                                            www.CandidHosting.com
                                                                            www.SwiftWill.com

                                                                            That's the handful that hosts some of the bigger paysites and tgp's that I know of.

                                                                            Comment

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