Hmmm, I don't know, would that REALLY be such a good idea? Not having someone to make an ass out of himself in public would make for a very dull every day life... :1orglaugh

Kristian,

waiting for you to add me up on icq !

contact me, we'll fix everything.....let's not push a small misunderstanding to a bigger scale ......

:helpme :kisskiss

First of all, why woudl we sue you? That makes no sense...as well, where exactly have I called you a liar? Please show me. As well, I don't see me mentioning anywhere in my post that you said we shaved (that was someone else, who I replied to with a different post).

1) I am on ICQ almost all the time, so it would be hard to not be able to get ahold of me.

2) I will re-verify, but as I receive copies of all these submissions, I don't recall seeing it unless you used a different email/name.

3) In our forum, the admin will only delete posts they find that break the rules (post personal info, racist, etc...). It's possible they deleted it by accident, but that wouldn't happen 4 times. Are you sure they didn't contact you with a reason for deleting it ?

4) I never said that you said we shave...??

5) If you let me know what your problem is, we can make sure you get paid properly right away.

6) If there is a problem in stats, we will fix it asap, as we always do.

7) I have happened to see you post your affiliate issues with us on GFY on more than one occasion, always at an hour when none of us would be around. ..I'm sure Bryan can give you all our ICQ numbers, that way you will always be able to reach SOMEONE.

Now, I will re-iterate that I am not an account rep. However, I do have the power to help you, if you choose to contact me (still waiting, I'm on ICQ if you like...). I am not sure where you see two things here (calling you a liar and saying you said we shave), but please point them out to me

Kristian,

I have spoken with Bryan about your account, and he has told me that the issue is with how/when we payout?

The weekly system works 2 periods behind (as it always has).

Thus, in your payments, when you see a row for 07/07, that is the date it will be issued. It covers the period of 06/13/2005 - 06/19/2005 (plus any carryover from the previous weeks if you hadn't reached your minimum).

When you see "status" as Pending, that means the issue hasn't occurred yet. When you see "Issued", it means it has.

If you have not received a payment that is marked as Issued, then it is a problem we need to resolve. According to Bryan though, this wasn't your issue.

I won't go into any other specifics here (as I"m sure you dont want details shared), but if you ICQ me we can probably resolve this in 2 minutes.

Varius,

This is my last post to you here. Life is too short and I have work to do. I believe Lara receieved my last email, so you surely have sufficient info to rectify the situation. I will not listen further to you trying to save face here by discrediting me and acting so "aw shucks" helpful. You are on a mission to save face because my public cry for help has brought out some negative publicity from the ranks of gfy. None of this would have happend or "my other post" had you answered my request for help 17 days ago.

Exactly.

You clevely do not openly call me a liar, instead you imply it here :

To conclude, the fact that you find any of this funny is aweful. I do not find anything funny about an honest man (me) who works hard for his family, only to not be paid, and have to practically beg to get someone to look at his ineptly functioning account. As mentioned, GFY was a last resort, and what a WONDERFUL resort it is! GFY and other forums are a fantastic tool because they actually regulate our industry, in many ways. The truth always comes out on a forum. Your responses here to my last ditch attempt at support prove this theory - no sponsor wishes to look poorly on a forum, therefore it regulates their behavior to usuall be honest and offer good support.

My LAST WORD:

I truly think the problems are isolated to my account. Lara and Bryan both have all the details. I have tried to get someone to help without any success (as Bryan will attest). Obviously, posting on GFY has had the desired affect . . . I now have hald a DOZEN reps scrambling to give me ICQ #s to sort my problem.

Anyone reading this, make your own conclusions. I'm honest, I don't usually make a fuss (im british after all lol), and this was all I could think to do to get some support.

I'm off to watch tennis re-runs. :)

OK, now this IS my last word. :1orglaugh

That is not the problem so you are confused. I believe lara has received my last email, so please refer to that, sort the problem, and email me back. I was quite specific in my email, so you have all the sailient points.

I've done all I can now. You have ALL the info in written form, the problems still exist, so please just sort it for me.

I'll look forward to a resolution and your email.

If I read a remark like this from ANY affilate or program I belonged to, or was thinking about, problems on my end or not, I would immediately cancel them.

This is unprofessional.

If I were a program owner, I would fault on the side of the affiliate, and just resolve the issue. He had said numerous times he was not slamming the program, and had the one of the sincerest responses I've seen on GFY when trying to resolve an issue compared to some of the demand, and smear tactics of others.

Then IWU comes in and low balls him? Definately not professional. So what, he did not e-mail everyone in the company. He said he followed whatever channels, and that should be good enough.

You people need to learn a bit of tact, as affiliates are ultimately your customers too.

:disgust

Please check your mail. I have found the email sent to Lara with your issues, and have resolved them all :)

This was not a personal attack against Kristian, but the fact of the matter is, he has more than once opened threads about his problems with us on GFY (which isn't a problem), but at times when no one could be expected to be around. It is then bumped with such phrases as "hello, still waiting for replies!" or "no support to be found!", etc.....Which give us a bad image, all the while with our team being asleep!

I am hoping that by pointing this out (although you found it unprofessional, other did not..it's all a matter of interpretation), in the future he would post at a more appropriate time or contact me directly. That was it. As usual on GFY though it has snowballed out of control :upsidedow

In any case, I have found and replied to his issues via email, so hopefully all is well again :winkwink:

Fair enough. :thumbsup

I honestly don't keep a score card on folks at the GFY as to who does what, and so on with all of it. So if there is a track record of this behavior, I can understand your position in resolution.

My apologies for coming off a bit harsh, sounds like you are on da case. :thumbsup

fitty S.O.S :pimp

No problem, I could of been a bit harsh myself ...I'm really not a morning person :1orglaugh

Anyhow the important thing, his issues were solved and replied to (in a matter of minutes no less...)

I got that same thought at about the point while reading this thread. Those guys over at IWantu kick ass. Damn this board is crawling with haters nowadays!

"To Know Us is To Love Us, and Sometimes Hate Us!" :winkwink:

Varius,

Your email is received.

It appears that you are still in a process of "damage control" and, since it involves defaming my character, I must respond for this - I promise - the final time.

You are intent on making me appear to be a hater, while at the same time you are the concientous representative of CashRing.

This is simply untrue.

I am not "hating". I have tried to contact ChashRing through every channel and recieved no help for 17 days. I have had icqs ignored, form emails ignored, and a forum post deleted. I came to GFY for the sole purpose, not to hate, but to FINALLY get a resolution.


You use time differences to make me seem inpatient and unreasonable.

Varius, 4 days ago I was preactically begging Bryan to get Lara, and she still only got back to me today. Time difference does not apply when we are talking 4 days or 17 days from my first form email.

THE TRUTH:

I have nothing to GAIN from defaming CashRing (nor any intention) and CashRing (and Varius) have everything to LOSE from being made to look inefficient or, so say others, unscrupulous.

I had payment questions that needed answering and, without going into details, there were problems with my script in the member area that needed fixing. I sent an email about payments 17 days ago and it was unanswered. I communicated in different ways, every single day in the interum, and coming to GFY was my last ditch attempt at getting resolution.

Varius, it is now your job (or task) to make me seem unreasonable, a hater, whatever. And you, of course, must come across efficient and reasonable. But I know the truth. And the truth is that I had a problem, couldn't get answers for 17 days, and only now do you give me the resolution I need. But, instead of JUST EMAILING ME, giving me what I have been practically begging for for almost 3 weeks, you have to try and save face by defaming my character.

This is my last post - honestly - on the situation. I wanted help, I couldnt get any, so I used GFY as a means to get it (after asking for it for 3 weeks). The comments from other users here, and of course the obvious lack of support I've recieved, make CashRing look back. You email me (resolution) but you use damage control and, in so doing, defame my character to preserve your own.

If only you had seen this thread and given me help, without blatently defaming my reputation, I would have no problems at all promoting you in the future.

However, due to your sly tactics, I want nothing whatsoever to do with CashRing. I am shocked at your level of slyness (and at your experise in that, if nothing else).

Thanks for saying what I was thinking!! My typing sucks so you saved me a ton of time I dont have :thumbsup

my god would you please shut the fuck up you whinny little bitch!!

http://www.auburn.edu/~murraba/eluci...ng,tantrum.jpg

I still don't see what you call "me trying to defame you", but in any case, there is no point continuing this longer. Are your issues resolved now?

If yes, great, and I'll leave this thread at that.

If no, and you are interested in resolving it (obviously I'd hope), reply back with any questions.

I do agree with you though, that 17 days is a ridiculous amount of time to wait for support. That will be something checked into for sure (all contact form or Forum submissions are logged, so we can verify your submissions and whether they were received or not).

MickeyG: Stuff it.

The guy has a legitimate gripe and you think he's crying? Then WTF are you doing? Pot calling the kettle black?

shit, i just realised i wasted 15 minutes reading this thread :helpme :helpme :helpme

did u get this resolved?

The guy has no legitmate grip. He's just another dumbass affiliate making noise trying to give a program a bad name because he doesn't know how to read, or tell time for that matter.

If he put half the effort into solving his own problems as he has this thread none of this would have happened. The things hes complaining about are his own fault, not cashrings.

Anyone who has worked with cashring/Iwantu knows they are good people and dont deserve any of the things they've been accused of in this thread.

I believe it has been resolved now. I'm waiting to see form Kristian if my reply was satisfactory or he still has issues.

e-hornlocking and e-pissing

You are completely delusional. He made numerous contact attemts. Can't you read? What does telling time have to do with anything? The internet is 24hrs. You know that. If he left a message or emailed them at 3am their time for example they could answer when they got in the office.

You're just jumping on him to make yoruself feel better and because you are flying their signature.

Iwantu has terrible support. It's a fact. I had to deal with them before and was ignored on countless occasions. It wasn't until I was talking to Micheal that things at least got answered. People shouldn't have to go to the head of the chain to get answers. That speaks volumes about how confident their reps are.

it took my buddy 2 weeks of constant contacts to get someone to at least answer him for a missing payment. TWICE. What does that tell you?

Hey Iwantchixx,
I?m sorry to hear that, but i can say that our support team is always available for whatever reason it might be, our ICQ is always open as well as our emails, so if any of our affiliates use the right way to contact us, I assure you that you will get treated with the respect, efficiency and honesty you deserve.

mickeyg, certified iwantu nuthugger

HeHe, I wasted a good chunk of time reading all these posts too, whats sad is there was no ending. Only some side plots, that had no basis or storyline or conclusion.....

I vote noone proceeds to turn this thread into a movie!
Will this to .....be continued thread move on and resolve? I hope not

For the fairness of it I'll state everytime I needed something Keith (Varius) was there to assist me.

just switch sponsors, iwantu's support is a joke, annoying as hell too

Thanks... :thumbsup

I understand how sometimes, people may find me "cold" or "rude" on ICQ if I'm doing a million things at a time, but please keep in mind I'M NOT A SUPPORT REP.

However when people do ICQ me with their issues, I make sure to send them to support, or help them if I have the time. However when no one contacts me, there isn't much I can do with that.

Kristian,

I will take a few minutes and reply to your thread as well as send it to you by e-mail.

1- In regards to your e-mail, I still have a copy of it and it was sent on the 27 of June and not 17 days ago. If you wish I can forward you a copy. My reply was to allow me 48 hours to pull out all the payments from epassport that were sent to your account.
2- In regards to your payment and as stated in your payment history, yes you will receive a payment on June 30th for the period from the 6 to 12.
You are asking to get paid till the 20th of June as well which is not feasible because for that period you will get paid on July 7th. Our program pays 2 weeks behind and that is how it is done for all affiliates as a procedure for payment verification and processing time.
3- For the chargebacks, yes if you are on the pay per signup program and a member charges back his membership then unfortunately we have to deduct it from your payment as you have previously been paid for it.
4- For having your post deleted, you need to check the board a bit more because if you have a question related to your account posted in the wrong category, we just move it under the program related topic so that each category covers what it should actually cover.

I hope this clarifies things for you and please come to us directly rather than make false accusations on the board. You have all our e-mails, icqs and phone number. We have been in this business for a long time and count on staying for even longer.

Cheers and keep smiling!

Just to give denouement to our little gfy movie: the original problems are resolved.

I deserved respect, efficiency and honesty, but obviously I went about it the wrong way. Next time I wont send polite form emails, post polite forum messages, send polite icq messages to yourself and Lara. Next time I'll use smoke signals.

True, in all honesty, since you have sorted my problems I should indeed have contacted you. However, in my own defence, I contacted about everyone else (INCLUDING my account rep!), and used every other means of communication (barring smoke signals) to resolve the issue.

If someone had told me "dont bother contacting Bryan, he has no authority and does not have the information required to be helpful, dont contact Lara because she'll make you wait 3 weeks and i never in the office, dont post a forum message because it will be deleted (and we'll use the excuse it's offensive or racist or something", dont send form emails because they only get a 1 in 5 response . . . don't do any of those, just contact Varius, he's the man, he's a cool, efficient mofo that can leap buildings and see through walls, he'll do it for you matey!" . . . then YES, if someone had told me this, I'd have gone straigh to Varius, problem solved.

I'm off to shower.

OK, my shower can wait a minute. :1orglaugh

You have also fixed the fact that my stats were not reporting the correct PPS amounts. Excellent. After 17 days you've managed to answer my questions and correct the problems with my affiliate area.

My post on the forum was deleted, not moved. There is another post I made today I think that still exists.

I've sent you 5 emails, icqed you numerous times, left a forum message, and practically pleaded for 4 days with Bryan to have you answer my questions and sort my stats. In the end it takes me to post on GFY to get your attention. And the reason? Because you want to save face.

Let me give you some advice, Lara. Concentrate more on looking after your affiliates and you wont need to save face and damage control on gfy. Do a crap job and, sweetheart, other affiliates will go public as well. Do your job properly and this fiasco will never be repeated. If you worked for me, I'd fire your worthless ass in a heart beat.

Now get back to work :)

mickey g is an idiot who obviously cannot fucking read
ask him the same question again next month when they dont renew his sig and maybe then you get an objective/unbiased answer
til then arguing with him is just a waste of time

I will apologize for the tone of my first posts in this thread. I posted in such a way, because I saw the first few posts portraying our company negatively because we didn't reply right away to the thread (because no one was around at that hour) AND it was not the first thread of yours to do this. I believe you didn't directly mean anything bad against us, however that's how it looked first thing in the morning (again, only because it's not the first time).

It seems this all boils down to what situations like this usually do: miscommunication. Whether that was due to contact form issues, internal communication problems on our side, forum confusion, etc... doesn't matter at this point now that the damage has been done.

Hopefully, however, it is reversible damage. There are always ways to fix things, and you must bear in mind the most important aspect here: do you make money with us? IMHO you should not base business decisions on personal issues (although that's completely upto you). That is something I myself had to learn, as I was quite the arrogant, rebellious youth. (OK, some things don't change :1orglaugh )

I can tell you for a fact that I have to sometimes work with people I cannot stand; it's for the good of the company though, and thus my own, so I do it.

Anyhow I will be on ICQ for awhile still if you feel like discussing things.

We have never purchased his sig, FYI. We have only ever purchased two sigs: Juicy's and Spunky's :upsidedow

Well that's good to hear. Lets hope it stays in practice.

But as a side note to this. From the time I had to contact someone as well as when my buddy was trying to contact someone ICQ, email AND support form were used. It was only Micheal who was able to get any answers to either of us,, I didn;t always like the answers but at least I was answered. Next time I will try contacting you if all else fails, although I don't promote your product anymore. I've moved on to other things. Lara is a waste of sock space when it comes to support. I will say it bluntly.

Maybe it's just forgetfulness to answer contacts? I dunno. I realize you must all have a pretty heavy workload running that company. Dating sites are not a simple affair to keep running. It takes lots of maintenance and overhead, I realize that, but your customers and affiliates come first. No one more important than the other.

Sheesh.... na.. ain't gonna say a word. There are too many words on this thread already that are total junk.

Kristian,

Thank you for the advice but I take my job very seriously and we always reply within 48 hours depending on the day. If an investigation is in order then we will let you know that we re looking into it. Inflating the dates to make people feel bad for you is just unfair for all of us who actually work to support affiliates. From GFY it shows that you constantly do this so I will return to my work and if you need anything else just contact me bor call me for support.

Cheers!